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With a history of chargebacks, fraud, and controversial offerings, it is no wonder that banks typically avoid merchants in the adult industry like the plague. Luckily for adult merchants, the tide is changing, especially since this ever-growing industry has gained the attention of adult merchant account providers, satisfying the long-awaited need for more affordable rates, reasonable terms, and impeccable customer service. If you are a UK-based Adult Merchant, take a look at these 10 Adult Merchant Account providers that could potentially satisfy your payment processing needs. All offer a variety of products and services that aim to provide you with excellent rates and impeccable customer service.

0 1

CoinsBank

CoinsBank is a Bitcoin payment processor based out of Belize. The platform is licensed, user-friendly, and features advanced trading options such as “stop-loss and take-profit orders”.  It is available for mobile device use with its free, downloadable apps for both iOS and Android.

The Pros

For large volume traders, the app features a “one click instant deposit and withdrawal” capability. Another perk is that CoinsBank provides transfer of currency for free to friends and family 24/7. In addition, transactions are carried out at “live market rates”. This gives users control of their funds.  

Wallets are more secure, given the two-factor authentication system they provide. Furthermore, a 24-hour customer support team is ready to assist and resolve any issues.

The Cons

There are only a limited number of cryptocurrencies that are currently supported. Rates for withdrawals and deposits are expensive. Within the regions of its operations, it is not regulated.

0 2

GoCoin

Founded in 2013, GoCoin is considered one of the most enduring blockchain payments and invoicing platforms in the world today. Through GoCoin’s services, merchants are able to receive Bitcoin Cash, Bitcoin, Dash, Litecoin, Ethereum, and EOS as methods of payment. Their cryptocurrency payments operate at an international level, offering security and flexibility without chargebacks, payment fraud, or volatility in the market.

The Pros

Fiat or cryptocurrency settlements are fast and convenient, charging only 1% on most transactions. Because it offers an easy API, developers can easily integrate with other platforms. The platform itself offers a client dashboard, offering “reporting functionality”, easy access to one-on-one technical support, and customization. Plus, merchants can easily get in touch with their merchant services manager for any questions via e-mail or phone.

The Cons

Both businesses and merchants may need to provide more documents for KYC.

0 3

SpicePay

A great feature offered by SpicePay is that it provides merchants with the ability to withdraw all Bitcoin payments through PayPal. Debit cards and the standard bank transfer can also be used.  Depending on the merchant’s choice, all withdrawals can be made in either Euros or US dollars.

The Pros

There are many great features and benefits of using SpicePay. If you are a merchant in the EU, you can easily access your funds in less than 24 hours. Security is of the utmost importance as all transactions take place by using a secured connection via an “HTTPS protocol” with 128 bytes encryption. Eliminating any tampering by a third party. Their low transaction fees are only 1%.

The Cons

If you are a first-time user of this platform, know that there is a purchase limit of 0.5 BTC if you use PayPal and credit card payments.  For customer service, only an email option is offered.

0 4

GoURL

Established in 2014, GoURL is an online cryptocurrency payment solution providing its services to merchants worldwide. With a current customer base of more than 18,000, they continue to attract more clients to use their Bitcoin/Altcoin gateway.

The Pros

The main draw to GoURL is that website owners and vendors can receive Bitcoin payments directly into their wallets, without the need for a bank account and therefore, no need to convert the funds into fiat currency.

They also offer a WordPress plugin that is highly valued, making it one of the best payment gateway plugins available. Managing orders is a breeze as GoURL provides payment breakdowns that are clear and straightforward. Payments are processed within 30 seconds and are dependable.

The Cons

GoURL will not release funds if the amount is less than 0.01 BTC.

0 5

Confirmo

After acquiring BitcoinPay in 2019, Confirmo has endeavored to accept payments quickly worldwide, with minimal chargebacks and fraud. Headquartered in London, Confirmo offers the lowest transaction fees currently on the market.

The Pros

There are no monthly fees, no costs for the initial setup, and no commitment required. Their charge is only 0.8% per transaction.  It also offers “two fee modes”. With their payout solution, you can automatically send crypto payments from available US dollars or Euros balance. The entire process takes just a matter of seconds to complete.

The Cons

There are inactivity fees that are charged for a prepaid service.

0 6

BitPay

Based in Atlanta, Georgia and founded in 2011, BitPay is a cryptocurrency payments platform that facilitates the acceptance of Bitcoin payments. One of its features, a mobile checkout process, allows buyers to have their funds transferred from their Bitcoin wallet to the merchant’s bank account. BitPay works in over 38 countries.

The Pros

One of BitPay’s most unique features is the BitPay card that works as a Debit/Credit card. This card enables you to use Bitcoins anywhere that Visa is accepted. Merchants can also elect “withdrawal transaction speeds” to any timeframe desired. The platform also offers two-factor authentication, direct bank deposits, ledger payment tracking, and email invoicing.

The Cons

BitPay limits its live support to larger companies. As a result, it only offers email support to most of its merchants. Although merchants are free to cancel their service with BitPay whenever they please, they should expect funds to be held back.

0 7

Shopify

A world-renowned and powerful online store, Shopify, provides the most dependable cryptocurrency payments.

Thanks to its innovative technology, many of its merchants can now accept Bitcoin payments worldwide.

The Pros

With friendly and accessible customer support, setup is easy. Shopify’s platform is packed with features, including APIs that facilitate integrations with BitPay and Coinbase. This makes crypto payment processing clear and simple.

The Cons

In order to take advantage of the payment processing capability, merchants are obligated to register for a Shopify merchant account. Transaction fees are not clear as they are based on who the merchant chooses as their payment processor.

0 8

AlfaCoins

Founded in 2013, AlfaCoins is a trusted Bitcoin payment provider. It offers a special feature where payments can be split into cryptocurrency and fiat currency. Based on the “market depth” of diverse exchanges, AlfaCoins provides a cryptocurrency rate system that awards its merchants with the best rates.

The Pros

AlfaCoins currently accepts Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dash or XRP and Litecoin Testnet. Its transaction fee is on the lower side at 0.99%. In addition, the subscription fee is free and there are no fees to install the Bitcoin payment system. AlfaCoins can be used in any country throughout the world, with the exception of North Korea and Iran. Funds can be withdrawn in either Euros or US dollars.

The Cons

AlfaCoins does not offer $1 million worth of transactions free of charge.

0 9

Coinbase

Considered the largest Bitcoin exchange in the US, Coinbase is also known to be the biggest global exchange in cryptocurrency. Based in San Francisco, Coinbase is required to obey US laws pertaining to currency exchanges. It is due to this that the company has established itself as one of the most reliable and dependable exchanges.

The Pros

Coinbase provides instant currency conversion from Bitcoin to fiat currency. Merchants do not need to make special requests to withdraw. There are no fees for this exchange up to $1 million of transactions. Beyond that, there is a merchant fee of 1%.

All transactions settle into the merchant’s account within 2 to 3 days.

The Cons

Coinbase only operates in a limited number of countries around the world. Not all cryptocurrency is available for trading. Wait times after purchasing can also be too long. Fees for both withdrawing and depositing money tend to be higher.

10

Pinwheel Pay

As leaders in providing merchants with viable solutions, Pinwheel Pay helps merchants navigate the complex challenges that traditional payment processors are unable to address. It’s offerings include intelligent payment routing, multi-currency processing, and conversion. Now, it’s utilizing the growing force of cryptocurrency by accepting Bitcoin as a method of payment to its merchants worldwide.

The Pros

Pinwheel Pay offers a host of fraud prevention features such as Level One PCI Compliance, technology-focused and accessible APIs and SDK, as well as custom financial technology solutions. 

With their cryptocurrency payments, they are able to deposit funds within 24 hours. The merchant can choose from over 120 fiat currencies, including in US dollars. Also, the Bitcoin to fiat exchange rate is secured at the moment of sale, and therefore the merchant does not need to worry about fluctuations in the market. 

It also integrates smoothly with popular e-commerce powerhouses such as Square, Wix, and Shopify.

The Cons

Cryptocurrency payments is a new solution from Pinwheel and we do not have any cons to share as of now.

11

Bolt Payments

Founded in 2014 but only made public 2018, Bolt Payments is a payment platform with all-in-one services for ecommerce retailers. Unlike other existing solutions, Bolt includes all the following into one single platform: a payment gateway, payment processor, shopping cart, fraud detection services, and personal data entered by the customer.

The Pros

With fewer fields for customers to fill out, the checkout process is expedited. Bolt provides a virtual terminal so merchants can take payments on their computers or phones. It integrates with major shopping carts such as: BigCommerce, Drupal Commerce, Magento 1, Magento 2, Prestashop, Shopify, Volusion, and WooCommerce. Bolt’s risk team reviews any fraudulent activity that their in-house technology detects.

The Cons

Bolt seems to be directing its efforts to draw online businesses that pull in seven to nine figures in sales annually. Therefore they currently do not service smaller ecommerce businesses.

12

Xoom

Launched in 2001 and owned by PayPal, Xoom is a money transfer provider where you can send money from the US, Canada, and Europe (which includes the Eurozone, non-Eurozone countries, including the UK) to over 130 countries worldwide. You can make these payments using your credit, debit card, or bank account. The money can be delivered as cash, a bank deposit, or airtime top-up. It can even be delivered to the receiver’s home address.

The Pros

Use PayPal-linked bank account, credit, or debit. Just keep in mind that you cannot withdraw out of your PayPal balance. You also receive text updates and email notifications to stay informed on the status of your transfer.

The Cons

Negative reviews about Xoom involve not being transparent about the markups in exchange rates. It also seems like the total costs surpass competing money transfer providers.

13

WorldRemit

Launched in 2010, WorldRemit facilitates sending transfers overseas, including, bank deposit, mobile money, and cash pickup. They boast that over 90% of all transfers are approved within minutes. Customers are using 90 different currencies, from over 150 countries all over the world.

The Pros

Pay-in methods include bank transfers, debit and credit cards, SOFORT, Android and Apple Pay, Poli, Interac, Trustly, and ACH. You can transfer money anwhere, at any time using either the WorldRemit website or the mobile app. There is a large and currently growing number of countries for eligible payouts. Easy to setup and use.

The Cons

It is not the most affordable for the transfer of large amounts or to bank accounts. Some customers were confused with the wording on the website. Best for smaller transfers since the fixed fees are lowered due to the decrease.

14

Veem

Founded in 2014, Veem is a secure payment network that specializes in wire payments. Unlike traditional bank wires, Veem utilizes more of an advanced and “tech-based” method to send and receive money. The standard bank wire involves numerous and costly handling fees, not to mention delays in payments.

The Pros

Veem uses blockchain to efficiently process payments safely, by way of a “digital ledger of transactions’ ‘. This eliminates the banks and their fees. Veem is a free payment processing service. However, there is a $20 fee if the receiver requests to receive his international transfer in U.S. currency. It currently works with more than 60 countries. You can integrate your Veem account with Xero and QuickBooks Online Accounting. It’s also user-friendly.

The Cons

Negative reviews about Veem from users claim that they have experienced delays with their payments. For larger payments, users reported a delay of about a week. 

15

SMB Global

Started in 2016, SMB Global is a merchant account services provider located in South Jordan, Utah.  SMB specializes in working with high risk merchants and those who are seeking an offshore merchant account. It seems to cover a vast array of high risk industries, including adult entertainment, collections, fantasy sports, online furniture sales, and so much more.

The Pros

SMB offers payment gateways, integration with over 175 third-party online shopping carts, ACH payments, a suite of automated chargeback services, and business loans. Cost will be higher than average, due to high risk, but still reasonable.

The Cons

Will be required to sign a three year contract with an “automatic renewal clause”, and an early termination fee, which is around $500. Customer service is by phone and email. Hours of availability not listed. No 24/7 support is problematic for merchants outside the US. 

16

Easy Pay Direct

Headquartered in Austin, Texas, Easy Pay Direct is a merchant account provider founded in the year 2000. It primarily works with high risk merchants. EPD offers a great selection of wired and wireless terminals, POS systems, and mobile payment systems that can be sold at wholesale prices instead of leasing.

The Pros

Easy Pay Direct has an extensive network of processors which increases the chances of being approved for a merchant account. Their gateway is a powerful product that is compatible with many online shopping carts and is equipped with Level 1 PCI-compliant security. Other perks include developer resources and merchant cash advances. It does not charge an early termination fee.

The Cons

Pricing structures are not disclosed on the website. However, they do charge using a tiered pricing plan, which will definitely mean getting locked into a three year contract. 

17

HadePay

Founded in 2017, HadePay is a tech startup that provides a full payment and business management solution. It features point of sale, hardware, checkout, accounting, customer management, and payment technologies that equip merchants to accept payments from anywhere. It is owned and operated by ODP Solutions, Inc., and it claims to be the only “payment service that enables digital currency and fiat currency payment in one place”.

The Pros

HadePay’s specialties include mobile payments, blockchain payments, digital currency exchange, custom payment selections, product and inventory management, reconciliation and transaction analysis, chargeback resolutions, easy registration and setup.

The Cons

Negative reviews about HadePay and its services are practically non-existent. The only complaint found was about a merchant having trouble registering on the platform. Only two emails and a phone number is provided for customer support. No reference to the best time to call or when to expect a reply is given.

18

CyoGate Merchant Solutions

CyoGate, based out of Boynton Beach, Florida, offers credit card processing tools for online and mail order Bitcoin businesses. Founded in 2007, they provide domestic and international solutions as well. Although CyoGate is well acquainted with the risk and volatility associated with Bitcoin, they assure merchants that their merchant account will never be terminated. With a vast number of “offshore network” merchant processing partners, CyoGate can offer high risk merchant solutions at much lower costs.

The Pros

Low rates on international high risk merchant accounts are another benefit. It also offers Mail Order and Telephone Order (MOTO) and its own payment gateway called, “Cyogate Internet Payment Gateway”. Additional solutions include mobile payment processing, electronic invoicing, and chargeback prevention.

The Cons

Negative reviews about CyoGate were not found. A phone number and a contact form were the only support information given. There was no information about hours of operation.

19

PayNetSecure

PayNetSecure is a Las Vegas-based merchant account provider that services both domestic and international, high-risk e-commerce businesses.  It offers bitcoin merchant services for crypto exchanges, dealers, and other companies that sell virtual currencies.

The Pros

PayNetSecure offers the following features and benefits for its merchants: quick approvals, an extensive banking network that is friendly to high risk businesses, high risk ACH and Echeck payments, Level 1 PCI-DSS high risk payment gateway, chargeback prevention and mitigation services, and highly-trained customer service reps.

The Cons

Very little information can be found about PayNetSecure’s contract terms. Even less information about whether it charges an early termination fee or a PCI Compliance Fee. Negative reviews about PayNetSecure and its services could not be located. They do offer 24/7 phone support and a contact form on its website, but not much more information is provided.

20

Host Merchant Services

Started in 2009, Host Merchant Services holds offices in both Newark, Delaware and Naples, Florida.  HMS provides merchant accounts for ecommerce and in-person businesses. It also creates “specialized” accounts and custom-made pricing for businesses of all sizes, non-profits, and high risk.

The Pros

Some of HMS’s offerings include credit card terminals, a virtual terminal, a payment gateway, mobile processing, Point of Sale (POS) systems, integration with a variety of shopping carts, gift and loyalty cards, web hosting, Referral programs, merchant cash advances, and PCI compliance. There are no monthly minimums. No application or setup fees. No long-term contracts or early termination fees. Interchange-plus pricing is clearly displayed. Excellent customer support.

The Cons

Very few negative reviews were found. The only one that was reported was that a third-party vendor failed to halt automatic billing long after HMS had closed the merchant’s account.

21

Dharma Merchant Services

Dharma Merchant Services is a merchant account provider that was founded in 2007. It is certified as a green eco-friendly business that donates a portion of its profit to non-profits. It is considered a “low-cost payment processing option” for the healthcare industry. It serves hospitals, EMS, rehab clinics, occupational therapists,  veterinarians, and more. It has partnered up with Clover to offer mobile phone processing and tablet-based POS solutions.

The Pros

Interchange-plus pricing is offered. There are no annual fees or monthly minimum. Dharma offers month-to-month billing without any early termination fees. For qualified non-profit organizations, they feature discounted pricing. It also offers a virtual terminal and payment gateway services. They provide an email form and free customer support phone numbers.

The Cons

Not suitable for business processing less than $10,000 a month. Does not support businesses in high risk industries or international merchants.

22

CDG Commerce

Recognized as a top-rated merchant service provider, CDG Commerce was founded in 1998. It offers payment solutions for mobile, in-person, as well as online healthcare facilities. CDG also has a free payment gateway as well as a virtual terminal called the Quantum Gateway. It provides integration with QuickBooks.

The Pros

CDG can offer interchange-plus pricing to merchants who process more than $10,000 per month. It offers a month-to-month contract agreement without a cancellation fee. It offers a flexible and transparent pricing structure. It offers 24/7/365, US-based customer support for its merchants. There are no annual or membership fees. CDG also provides a certified PCI & GDPR compliant solution.

The Cons

The few complaints that were found about CDG were mostly in reference to difficulties signing up, problems with seasonal merchant accounts, and a misunderstanding about the types of industries it supports. 

23

Fattmerchant

Since 2014, Fattmerchant has led the industry in providing flat-rate, subscription-type pricing. The company’s offerings for low-risk healthcare industries include EMV-compatible countertop terminals, virtual terminals, online payment gateways, online shopping carts, as well as mobile phone processing.

The Pros

Recommended as an alternative to Stripe, due to fund holds and poor customer service, Fattmerchant offers an API for developers, month-to-month contracts, and mobile payment options that are easily integrated. Plus, it offers a reduced “per-transaction” fee, a dedicated customer support line, funding available the next day, and integration with QuickBooks. For customer support options, Fattmerchant makes itself available via phone and email contact, according to its website. Best of all, it offers its very own, “in-house after-hours support.”

The Cons

Negative reviews about Fattmerchant and its services are remarkably few. The only complaints found were in reference to poor sales experiences and unacceptable pricing.

24

Helcim

Founded in 2009, Helcim is headquartered in Alberta, Canada, however, it provides merchant accounts for merchants both in the US and Canada. Besides credit and debit card processing, Helcim also offers mobile payment solutions, a virtual terminal, an online payment gateway, support for multiple currencies, as well as POS equipment. 

The Pros

Helcim features include month-to-month contracts, complete with interchange-plus pricing. It does not have long-term equipment leases. Additionally, there are no early termination fees, PCI Compliance fees, or monthly minimum fees. Merchants can buy their point-of-sale equipment at cost or rent it at an affordable monthly price.

The Cons

Helcim does not provide an EMV-compliant mobile card reader. For merchants processing less than $1,500 per month, this is a costly solution. The only ones found said that the onboarding process was poorly carried out as it delayed activation of their account by two months.

25

SOAR Payments

Soar Payment is a merchant account provider that specializes in high risk credit card processing in the US. Founded in 2015, it offers its merchants POS, a virtual terminal, mobile payment, and eCommerce tools. Partnered with Chargeback.com, Soar is able to equip its merchants with valuable resources to handle any disputed payments.

The Pros

For low risk merchants, Soar offers interchange-plus pricing structures with month-to-month contracts. It also offers free terminals to standard risk merchants. There are no application or setup fees, they have quick underwriting, and an automated application process. It integrates with accounting and CRM software like QuickBooks, Salesforce, and Zoho. Great customer support as each employee has a direct line. They will help you setup your hardware or gateway.

The Cons

At this time, Soar does not support CBD oil merchants. Complaints include costly tiered pricing and a limitation of hardware options. 

26

SMB Global

SMB Global is a merchant account provider that was founded in 2016. It works primarily with high risk businesses. Partnered with 15 domestic as well as offshore banks, SMB is equipped to work with businesses as varied as adult, e-cigarette, firearms, collections, travel and online gambling, just to name a few.

The Pros

Some of the perks that SMB offer include offshore merchant accounts, payment gateways for ecommerce businesses, third-party online shopping cart integration, ACH payments, a suite of chargeback prevention services, and business loans. Customer support is available by phone and email out of their Utah office.

The Cons

No transparency on pricing. Processing rate plans and account fees cannot be found on their site. There is no mention of SMB processing for CBD or hemp products. Although customer support is provided “in-house”, hours are not specified. Therefore, hours could be limited.

27

CDG Commerce

Recognized as a top-rated merchant service provider, CDG Commerce was founded in 1998. It offers payment solutions such as wireless and e-commerce processing tools. CDG also has a free payment gateway as well as a virtual terminal called the Quantum Gateway. It provides integration with QuickBooks.

The Pros

CDG can offer interchange-plus pricing to merchants who process more than $10,000 per month. It offers a month-to-month contract agreement without a cancellation fee. It offers a flexible and transparent pricing structure. It offers 24/7/365, US-based customer support for its merchants. There are no annual or membership fees. CDG also provides a certified PCI & GDPR compliant solution.

The Cons

The few complaints that were found about CDG were mostly in reference to difficulties signing up, problems with seasonal merchant accounts, and a misunderstanding about the types of industries it supports.

28

Square Payments

Started in 2009, Square is known to be abundant in features and having a state-of-the art mobile processing solution without a monthly fee. It can also be used as a countertop POS. There is a fee of 2.75% for all card-present transactions. Merchants also receive a free magstripe credit card reader.

The Pros

Square offers its own Point-of-Sale (POS) software, inventory management, a mobile app, invoicing and billing, a virtual terminal, as well as an API for custom solutions. There are no statement fees and no monthly minimum. It is also transparent with its affordable pricing. A great draw for fledgling businesses without a processing history. 

The Cons

Since it is a “third-party payment processor”, Square has been known to terminate accounts if they deem the merchant too much of a liability. The account can be frozen if fraud is suspected– a death sentence to an ecommerce business.

29

Dharma Merchant Services

Dharma Merchant Services is a merchant account provider that was founded in 2007. It is certified as a green eco-friendly business that donates a portion of its profit to non-profits. It is considered a “low-cost payment processing option” for the healthcare industry. It serves hospitals, EMS, rehab clinics, occupational therapists,  veterinarians, and more. It has partnered up with Clover to offer mobile phone processing and tablet-based POS solutions.

The Pros

Interchange-plus pricing is offered. There are no annual fees or monthly minimum. Dharma offers month-to-month billing without any early termination fees. For qualified non-profit organizations, they feature discounted pricing. It also offers a virtual terminal and payment gateway services. They provide an email form and free customer support phone numbers.

The Cons

Not suitable for business processing less than $10,000 a month. Does not support businesses in high risk industries or international merchants.

30

National Processing

National Processing, established in 2007, is a merchant account provider that offers a varied selection of Clover brand terminals. All support EMV payments. It also has the Clover Go reader for mobile processing. It also provides a payment gateway and ACH/eCheck Processing. Other services include recurring billing, online payment gateway, and a virtual terminal.

The Pros

No account setup fees or annual fees. There is no monthly minimum required. If no free terminal is needed, there is month-to-month billing and no early termination fee. Provides clear and transparent pricing for all its processing plans. They also offer interchange pricing. All rates are locked in for the full length of the contract term.

The Cons

To receive a free terminal, long-term contracts are required. Some complaints against the company include abrupt account cancellation, faulty machine functionality, and poor customer service.

31

SOAR Payments

Soar Payment is a merchant account provider that specializes in high risk credit card processing in the US. Founded in 2015, it offers its merchants POS, a virtual terminal, mobile payment, and eCommerce tools. Partnered with Chargeback.com, Soar is able to equip its merchants with valuable resources to handle any disputed payments.

The Pros

For low risk merchants, Soar offers interchange-plus pricing structures with month-to-month contracts. It also offers free terminals to standard risk merchants. There are no application or setup fees, they have quick underwriting, and an automated application process. It integrates with accounting and CRM software like QuickBooks, Salesforce, and Zoho. Great customer support as each employee has a direct line. They will help you setup your hardware or gateway.

The Cons

At this time, Soar does not support CBD oil merchants. Complaints include costly tiered pricing and a limitation of hardware options.

32

Durango

Durango, founded in 1999, is a merchant account provider that serves both US and international merchants. They specialize in serving high risk merchants. They specifically cater to businesses that have poor credit. They service mail/telephone order, internet, mobile, and retail accounts. Other businesses that they serve include membership businesses, multi level marketing, online auctions, fantasy sports, and much more.

The Pros

The company has its own payment gateway, Durango Pay, which supports online sales, integrates with third-party shopping carts, API, dashboard analytics, and can also be utilized to process recurring and subscription payments. It  offers mobile credit card processing through a third party app called iProcess. Customer support is prompt, supportive and available via phone and email.

The Cons

Durango does not offer 24/7 support. It also does not cater to businesses that sell CBD or hemp products. Also no information exists about its contract or service fees.

33

Centurion Payment Services

Centurion Payment Services was founded in 2012 and is a merchant account provider that services both standard risk as well as high risk merchants. Some of its offerings include an online payment gateway, virtual terminal, and  EMV-compliant processing equipment for face-to-face transactions. It offers CBD merchant accounts and credit card processing for kratom, nutraceuticals, travel clubs, multi-level marketing, fantasy sports, and much more.

The Pros

Centurion provides its merchants with 24/7 customer support and free setup of their equipment. Its pricing structure is given a full page to display on its website. For CBD merchants, Centurion offers a per-transaction fee of 6.95% plus $ .30 and a monthly fee of $35.

The Cons

Centurion claims to offer 24/7 customer support, yet it only shows a general phone number. Overall, negative reviews were difficult to find and therefore the company is not a scam.

34

Payment Depot

Founded in 2013, Payment Depot provides payment processing for
“standard-risk” merchants. For its merchants, it provides Clover POS products, a virtual terminal, mobile phone processing, chargeback tracking, and an Authorize.net payment gateway. 

The Pros

For a fixed monthly fee, Payment Depot offers wholesale transaction prices without any markups. There are no equipment lease fees, termination fees, or PCI Compliance fees. All terminals can be purchased for a “one-time” price. Most business types can enjoy the benefit of “next day funding”. Monthly and per-transaction fees are fixed and therefore merchants get a better deal. Overall, they have a very transparent pricing structure. There are no deceitful quotes listed.

The Cons

The complaints against Payment Depot are few and those that have been reported mainly deal with bad customer support from both Payment Depot and First Data. They also cited technical issues. 

35

Payline Data

Payline Data has been continuously rated as one of the leading merchant account providers. It is equipped to offer services to a wide range of businesses, including those in the high risk industries. Some of its offerings include retail credit card terminals, mobile phone credit card processing, an online payment gateway, a virtual terminal, integration with QuickBooks, and many more point-of-sale solutions.

The Pros

Payline Data is a great solution for companies of any size, from small to large corporate ventures. It offers interchange-plus pricing along with month-to-month contracts, and no early termination fees. There are numerous positive testimonials online from satisfied merchants. The company’s terms are more reasonably priced, transparent, than most of its competitors.

The Cons

The most common complaints that merchants had about Payline Data had to do with funds being withheld, products malfunctioning, and sluggish customer service.

36

High Risk Pay

Processing payments since 1997, High Risk Pay offers its services primarily for high risk merchants. Some of its offerings include point-of-sale equipment, ACH processing, and chargeback prevention. The following industries are served by High Risk Pay: e-commerce, e-cigarette, startups, travel, poor credit, high volume, international, as well as adult merchants.

The Pros

It offers custom pricing structures to all its merchants. They are transparent about their rates and fees. All transactions are PCI DSS Secure. They handle payments in the US, Canada, and internationally.

The Cons

They are unclear about equipment and hidden fees. High Risk Pay does not disclose if they have their own payment gateway or use another service. Having relationships with numerous banks means a “lack of consistency in fees”. All contract terms and fees will be set by the bank that issues the merchant account. Information on technical support is missing.

37

Card Z3N

Card Z3N was founded in 2018 and serves both average risk and high risk online merchant industries. It offers both e-commerce and retail solutions for businesses such as: auto parts, adult, credit repair, diet programs, e-cigarettes, electronics, extended warranties, fantasy sports, and nutraceuticals, just to name a few.

The Pros

Card Z3N offers payroll, business capital, and payment gateway tools to merchants. They also provide virtual terminals, recurring billing, and integration with QuickBooks. Card Z3N is also praised for having excellent customer service due their assistance in setup, great follow-up, quick answers to questions, and low prices.

The Cons

The only downside found about this company was the lack of pricing information disclosed to the public. Also, there are no customer service hours listed and therefore merchants can’t know when to call. The “Contact Us” form does not have a space to write a message or ask a question.

38

Fattmerchant

Since 2014, Fattmerchant has led the industry in providing flat-rate, subscription-type pricing. The company’s offerings include EMV-compatible countertop terminals, virtual terminals, online payment gateways, online shopping carts, as well as mobile phone processing. 

The Pros

Recommended as an alternative to Stripe, due to fund holds and poor customer service, Fattmerchant offers an API for developers, month-to-month contracts, and mobile payment options that are easily integrated. Plus, it offers a reduced “per-transaction” fee, a dedicated customer support line, funding available the next day, and integration with QuickBooks. For customer support options, Fattmerchant makes itself available via phone and email contact, according to its website. Best of all, it offers its very own, “in-house after-hours support.”

The Cons

Negative reviews about Fattmerchant and its services are remarkably few. The only complaints found were in reference to poor sales experiences and unacceptable pricing.

39

Host Merchant Services

Host Merchant Services offers payment services for e-commerce businesses. Some of their offerings include web hosting, online marketing resources, an online payment gateway, virtual terminal, online shopping cart integration, mobile payment solutions, and much more.

The Pros

The company has received nothing but praise for its customer service. It offers “interchange-plus pricing”, month-to-month contracts, and no terminations fees. Overall, merchants have access to transparent pricing and have the freedom to cancel their account without paying a fee. Merchants enjoy 24/7/365 customer assistance and appear reliable.

The Cons

There was a complaint from a merchant that described a termination fee on a long-term equipment lease. Also, within the contract, there is mention of an early termination fee, only it’s struck through. Merchants are advised to look closely at their contracts before they sign. Misrepresentation of fees and unforeseen equipment leases were also mentioned.

40

CardConnect

CardConnect is a merchant account provider that offers omnichannel solutions for in-store, online, and mobile sales. Their payment processing solutions are “out-of-the-box” and easily integrated into any existing software and POS systems.

The Pros

Great choice for businesses looking to integrate a payment processing tool into their existing software. They offer Clover, which is a POS system that is customizable and features over 425 applications. Month to month contracts are available to some users. This is a hybrid of both an integrated credit card processing tool that can also be transitioned into POS system.

The Cons

There is a lack of transparency in the application process as well as its contracts. Steer clear of  independent sales agents, they are notorious for charging high above market value and including hidden fees. Some merchants have reported being locked into contracts as long as 5 years, with an early termination fee of $750.

41

FirstData

FirstData serves a wide variety of smaller merchant clientele such as retail and food & beverage. It offers state of the art credit card processing tools and point of sales systems that are both effective and cost-effective.

The Pros

FirsData provides its merchants with not only credit card processing solutions, but also ecommerce, rewards programs, cash advances, security for data, insights and analytics tools, and much more. It offers a variety of terminals that will fit any business like wireless and wired terminals, EMV and NFC-based payment processors. Choose among the various ways to get in touch such as: live chat support, 24/7 phone support, or submitting a ticket online. 

The Cons

More than 500 complaints are listed in the cardpaymentoptions.com comments section about “deceptive sales tactics” and “poor customer service” inflicted by resellers and agents.Some merchants have reported feeling confused as to who was managing their account.

42

CreditCardProcessing.com

CreditCardProcessing.com offers its merchants offers a great credit card payment processing solution for small to medium-sized businesses. They will equip merchants with an iPad POS, mobile payment tools, website payments, as well as options for mail orders. There are no setup fees. This is the best solution for small or startup-type of businesses that are bootstrapping their enterprise.

The Pros

There are no setup or cancellation fees. Merchants have access to cash advances. Application process is quick and easy. Quotes are received shortly after submission, yet are “non-commital” and contract terms are open to negotiation. Free customer and tech support help is offered.

The Cons

Even though the standard contract does not include an early termination fee,  a merchant reported being charged a cancellation fee of up to $350. More complaints about contract terms were found like unexpected increases in fees and even holds on funds.

43

Sam’s Club Merchant Services

In partnership with First Data, Sam’s Club offers marketing, ecommerce, point of sale, mobile as well as security solutions.  It offers two rate plans to benefit various types and sizes of businesses.

The Pros

Through Sam’s Club Merchant Services, Sam’s offers five different point of sales solutions. They are all wireless and equipped to take both credit and debit card payments. Depending on the device, they can also accept checks and gift cards. The plan comes with only a $5 monthly minimum and no early termination fees. Best of all, businesses have a dedicated support team at the ready, 24/7.

The Cons

The no early termination fee policy seems to only apply to the accounts that end up cancelling in the first ninety days. Other reports indicate that it offers tiered pricing plans, deceptive sales tactics, and a multi-year contract. 

44

Merchant One

Merchant One offers credit card processing and other merchant solutions for businesses as varied as small eCommerce stores as well as restaurants and brick and mortar businesses. Merchants with less than perfect credit can apply as their approval rate is 98%. Within 24 hours of submitting an application, merchants can begin accepting credit cards.

The Pros

It offers the latest technology in POS systems and payment terminals. Merchant One provides 24/7 support. Month to month contracts are available for flexibility. More help is on the way with an assigned online account manager, and so much more.

The Cons

The most common complaints that merchants had about Merchant One was that agents did not disclose critical information related to contract terms or cancellation fees. One of those fees was a PCI Compliance fee of around $100. Pricing on virtual terminals and payment gateways are not disclosed.

45

Virgin Money

Virgin Money has had international dealings since the 1970s and offers business accounts, savings accounts, loans, insurance, and travel accounts.

The Pros

Eligible deposits with them are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS). Any deposits you hold above the limit are unlikely to be covered.

The Cons

Negative online reviews state that customer service can be slow and unhelpful.

46

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions. Account management is available through their mobile app with an Interbank exchange rate for over 150 currencies and up to €300 per month on ATM withdrawals without a fee.

The Pros

They received their banking license at the end of 2018 and will protect funds up to €100,000 under the implementation of the European Deposit Insurance Scheme (EDIS). They hold all client funds in a tier one UK bank account for safeguarding. They also provide account security through fingerprint identification, disposable virtual cards, Sherlock anti-fraud system, and will be implementing 3D Secure in the future.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

47

TransferWise

TransferWise offers personal and business accounts, and have 12 different international offices providing service in over 59 countries. Borderless accounts available servicing more than 30 countries and over 40 currencies, and comes with a free MasterCard.

The Pros

Keeps money safeguarded under the regulations of the Financial Conduct Authority (FCA) by storing funds in low-risk UK Barclays accounts. In the event that they become insolvent, customer money will be unaffected.

The Cons

Not guaranteed by the Financial Services Compensation Scheme (FSCS). Negative online reviews claim that bank transfers tend to be slower when compared to other providers. Cash deposits may cost a fee.

48

WorldRemit

WorldRemit provides money solutions for individuals in several different countries with local and digital pay-out networks.

The Pros

WorldRemit stores all customer funds in segregated bank accounts as per the Financial Conduct Authority’s requirements, the Electronic Money Regulations 2011 and the Payment Services Regulations 2017.

The Cons

Some negative reviews cited poor customer service. Exchange rates can be on the higher end.

49

Monzo

Monzo states that more than 3 million use their services to manage and spend their money globally. They offer current accounts, business accounts, savings, and more.

The Pros

Eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS). Instead of using passwords that might be hacked, they use links emailed to you. They also offer two-factor authentication.

The Cons

Some online reviews refer to negative customer service experiences, but they generally have positive reviews.

50

MoneyCorp

MoneyCorp is one of the largest foreign exchange businesses in the industry and has offices in the UK, USA, France, Spain, Hong Kong, Australia, and more. They are good for making one-off payments or recurring payments.

The Pros

Safeguarded accounts through segregated account features. Secure online features to help protect against fraud.

The Cons

Limited information on their website. According to reviews, the sign-up process can take a little longer than average.

51

ePayments

Established in 2011, ePayments offers solutions for business and personal accounts, including payments for freelancers, affiliate programs, and social networks. They provide a prepaid Mastercard with the ability to withdraw money in any currency. You can also open a European IBAN account online.

The Pros

They ensure that once funds are received, they are held in a segregated account and safeguarded in accordance with the Electronic Money Regulations 2011. If they become insolvent, funds that you loaded on to your card will be protected against claims from any of their creditors.

The Cons

Some negative reviews online refer to issues with technical aspects and customer service.

52

TorFX

TorFX offers business and personal accounts for currency transfers and payments, with offices located in the UK and Australia. They were voted the Consumer Moneyfacts International Money Transfer Provider of the Year 2016, 2017, 2018 and 2019.

The Pros

Keeps money safeguarded under the regulations of the Financial Conduct Authority (FCA) by storing funds in low-risk UK Barclays accounts.

The Cons

Minimum transfer of £100.

53

N26

Founded in 2013, N26 is a fully licensed mobile bank providing services to over 26 countries, and state that they are ranked among the top ten most valuable FinTech companies worldwide. They offer free worldwide ATM withdrawals, travel insurance, and mobile theft coverage.

The Pros

They protect funds up to €100,000 under the implementation of the European Deposit Insurance Scheme (EDIS). They offer 3D Secure to help prevent fraud. They also have secure fingerprint login and simple card locking features through their app in case you lost your card.

The Cons

Account setup requires you to upload a picture of your face and a photo ID for identification verification.

54

Monese

Launched in 2015, Monese was the first 100% mobile current account in the UK. They provide a mobile app for account management and work with Apple Pay for contactless payments. They are accessible in ten languages and provide cash deposits at over 40,000 locations across the UK.

The Pros

They are subjected to FCA regulations and protecting 100% of your money by holding it in major banks and never lending or reinvesting it. They are also a member of CIFAS, the United Kingdom’s biggest banking service, to provide top-notch fraud protection. Accounts are protected by biometric login and authentication protocols, like 3D Secure.

The Cons

Account setup requires you to upload a picture of your face and a photo ID for identification verification.

55

Monese

Launched in 2015, Monese was born from the desire to provide an inclusive banking experience, and was the first 100% mobile current account in the UK.

The Pros

Clear pricing information is available on their website. Easy account management through their mobile app. Provides a free Mastercard with contactless pay. Works with Apple Pay and there is no limit on contactless pay when you use your smartphone. Accessible in ten languages. Cash deposits available at over 40,000 locations across the UK. International transfers at a competitive fee.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual. Apple Pay features currently only available in France and the UK.

56

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions.

The Pros

Clear pricing information available on their website. Ability to manage your account online and with their mobile app. Ability to categorise built-in budgeting. They can round up monetary amounts on purchases to deposit into a savings account for you. Prove real-time notifications. Interbank exchange rate for over 150 currencies. Up to €300 per month on ATM withdrawals without a fee. Can set up recurring payments.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

57

LeoPay

Rebranded from LeuPay to LeoPay in 2018, they offer services in over 40 countries, including Europe, North America, South America, and Africa.

The Pros

Convenient account management available both online and through their mobile app. Free peer-to-peer transfers and instant notifications about account activity. Direct debit options for 50p per transaction. Free IBAN accounts in over 10 currencies. The first two Visa cards are free with no issuing or monthly fees, and are contactless payment-enabled. No charges for international payments. ATM withdrawals are available worldwide.

The Cons

They require a five-minute video call with a representative for ID verification. Negative online reviews refer to funds being withheld, as well as accounts being closed down.

58

Azimo

Founded in 2012, Azimo has a mission of offering affordable, democratised financial services to all. They began offering business solutions around 2019 and are authorized by the Financial Services Commission (United Kingdom).

The Pros

Easy account management through online and mobile app. International payments and payroll services are available. No minimum transfers, making it good for both business and personal use. Money remittance to over 195 countries in over 60 currencies. Exact delivery times are shown after a transfer is completed and most are completed within a day. Real-time notifications through emails and SMS messages. Quick and easy sign-up.

The Cons

Lack of transfer fees information disclosed on their website. Only your first two transfers are fee-free.

59

Mistertango

Mistertango is a licensed electronic money institute based out of Lithuania and supervised by Central Bank.

The Pros

Clear pricing information available on their website. No monthly fees. Free MasterCard with account set up. ATM withdrawals are free under €200 per month. Offers SEPA & SWIFT money transfers. You can create limitless virtual IBANs for each customer or payment. Account management through an online portal or through their mobile app. Supports Bitcoin with the potential for supporting more cryptocurrencies in the future.

The Cons

There are some negative reviews online referring to account freezes, but each one was addressed by a rep from the company to try to help them.

60

Anytime

When Anytime launched in 2014 originally aimed its services at younger people. By the end of 2015, it expanded to include competitive business options with an emphasis on client feedback.

The Pros

Clear pricing information available on their website. Multiple packages are available to fit a variety of needs. Limitless number of Mastercards that you can have with them. International transactions for free. Cheque cashing available. Offers direct debit, employee payroll and bill pay. Quotes and invoices can be created through their interface. Account management online or through their mobile app. Generally positive reviews online about service and customer assistance. API available to for customised integration on other platforms.

The Cons

Some negative online reviews state that funds are sometimes withheld.

61

N26

Founded in 2013, N26 is a fully licensed mobile bank providing services to over 26 countries. They state that they rank among the top ten most valuable FinTech companies worldwide.

The Pros

Clear pricing information available on their website. Account management available through their online platform and mobile app. You can create subcategories for money management through their app interface. Real-time updates for your account through push notifications. Free worldwide ATM withdrawals. Cash-back on purchases for accounts specifically set up for freelancers and self-employed people. Travel insurance and mobile theft coverage are also available.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual.

62

Paysera

Founded in 2012, Paysera is a licensed electronic money institution through the Bank of Lithuania. Their goal is to provide simple and accessible electronic money solutions with no boundaries.

The Pros

A comprehensive breakdown of their prices is available on their website. Free account setup. Account management through their online portal and mobile app. A contactless Visa debit card is available. Instant transfers through SEPA Instant. They offer global transfers and currency exchange. Easy integration of payment templates from other banks. They have generally positive reviews online.

The Cons

There are some restrictions as to the specific countries where payments and transfers can occur, though the information for this is clearly laid out on their website.

63

ePayments

Established in 2011, ePayments offers solutions for business and personal accounts, including payments for freelancers, affiliate programs, and social networks for business and personal accounts. They provide a prepaid Mastercard in addition to their e-wallet for ease of use in stores.

The Pros

Free Mastercard with account setup. The Mastercard works at ATMs to withdraw money in any currency, though there is a fee. Ability to open a European IBAN account online. Intuitive dashboard for account management available on Apple and Android devices. Quick and easy setup.

The Cons

Some negative reviews online refer to issues with technical aspects and customer service.

64

Holvi

Holvi was founded in 2011 and provides business solutions for freelancers and entrepreneurs.

The Pros

Clear pricing information available on their website. Multiple packages to fit the needs of small businesses and solo entrepreneurs. Online or mobile app account management. Create and send invoices. Easy method for uploading receipts, categorising transactions and adding VAT. A free business Mastercard is included. SEPA transfers or SumUp available. Online store set up options with their software.

The Cons

Not a good option for larger businesses with more complex needs. Some reviews mention that the mobile app on iOS can be buggy.

65

Holvi

Founded in 2011 and based in Finland, Holvi provides business solutions for freelancers and entrepreneurs.

The Pros

Clear pricing available on their website with multiple packages for the different needs of small businesses and solo entrepreneurs. Manage your account online or through their mobile app. Ability to create and send invoices. Simple process to upload receipts, categorise transactions and add VAT. Accounts come with a free business Mastercard. SEPA transfers or SumUp available. Software available to help you easily set up your online store.

The Cons

Not the best option for larger businesses. Online reviews are mostly positive, but some refer to bugs with the app on iOS.

66

Anytime

Headquartered in France, Anytime launched in 2014 aimed at younger people. By the end of 2015, it grew to include competitive business options with an emphasis on client feedback.

The Pros

Clear pricing information and multiple packages to fit a variety of needs. No limits on the number of Mastercards that you can have with them. Free international transactions. Offers cheque cashing. Direct debit, employee payroll and bill pay available. Quotes and invoice editing. Manage your account online or through their mobile app. Generally positive reviews online about service and customer assistance. API available to integrate into other platforms.

The Cons

Some reviews state that customer service is available only in French and that funds are sometimes withheld.

67

ImaginBank

ImaginBank launched as Spain’s first mobile-only bank targeted at millennials and is in association with CaixaBank.

The Pros

No monthly maintenance fees. Free Visa debit card. Works with Apple Pay. Account management with their app. Free money withdrawals from CaixaBank ATMs.

The Cons

Pricing information isn’t available on their website. You need to go to a CaixaBank ATM to select your PIN for the debit card. No online account management options. May not be the best option for businesses.

68

Monese

Born from the desire to provide an inclusive banking experience, Monese launched in 2015 as the first 100% mobile current account in the UK.

The Pros

Pricing information is available on their website. You can easily manage your account with their mobile app. Provides a free Mastercard with contactless pay. Works with Apple Pay and there is no limit on contactless pay when you use your smartphone. Accessible in 10 languages. Several cash deposits locations. International transfers at a competitive fee.

The Cons

Requires photo and image of photo ID for identification verification, but this is typical. Apple Pay features currently only available in France and the UK.

69

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions.

The Pros

Clearing pricing information available on their website. Ability to manage your account online and with their mobile app. Built-in budgeting that can be categorised. They can round up monetary amounts on purchases to deposit into a savings account for you. Real-time notifications. Interbank exchange rate for over 150 currencies. Up to €300 per month on ATM withdrawals without a fee. Can set up recurring payments.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

70

Mistertango

Mistertango is a licensed electronic money institute based out of Lithuania and supervised by Central Bank.

The Pros

Clear pricing information available on their website. No monthly fees. Free MasterCard for shopping online or in stores. ATM withdrawals are free under €200 per month. Offers SEPA & SWIFT money transfers. Ability to create limitless virtual IBANs for each customer or payment. Access your account online or through their mobile app. Supports Bitcoin with the potential for supporting more cryptocurrencies in the future.

The Cons

There are some negative reviews online about account freezes, but a rep from the company has reached out to each of those reviewers to try to help them.

71

N26

N26 was founded in 2013 and is a fully licensed mobile bank headquartered in Berlin, providing services to over 26 countries. They boast that they rank among the top ten most valuable FinTech companies worldwide.

The Pros

Clear pricing information available on their website. Account management available through their online platform and mobile app. Their app allows you to create subcategories for money management. Push notifications give you real-time updates on your account. Free worldwide ATM withdrawals. Accounts specifically for freelancers and self-employed people give cash-back on purchases. Travel insurance and mobile theft coverage are also available.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual.

72

LeoPay

LeuPay rebranded to LeoPay in 2018. They offer services in over 40 countries, including Europe, North America, South America, and Africa.

The Pros

Free IBAN accounts in over 10 currencies. Offers both online and mobile app dashboard for convenient account management. Free peer-to-peer transfers and instant notifications about account activity. Direct debit options for 50p per transaction. The first two physical Visa cards are free with no issuing or monthly fees. No charges for international payments and ATM withdrawals are available worldwide. Contactless payment is supported.

The Cons

They require a five-minute video call with a representative for ID verification. Negative reviews online that refer to funds being withheld, as well as accounts being closed down.

73

Paysera

Paysera has been offering online money solutions since 2012 and their money institution license was issued by the Bank of Lithuania. They state that their vision is a world where electronic payments have no boundaries, are simple, fast and accessible to anyone and anywhere.

The Pros

Free account that can be managed online and through their mobile app. A contactless Visa debit card is available. A comprehensive breakdown of prices is available on their website. Instant transfers through SEPA Instant. Global transfers and currency exchange. Can import payment templates from other banks. They have generally positive reviews online.

The Cons

There are some restrictions to specific countries where payments and transfers can occur, but those are clearly laid out with reasoning on their website.

74

Deutsche Handelsbank

Deutsche Handelsbank switched from online banking to electronic banking in November 2019 after the second EU Payment Directive was implemented.

The Pros

They have their own bank license. They also offer high risk solutions to businesses. They provide a deposit guarantee of up to €100,000. They also offer loan services for businesses.

The Cons

Lack of information on their website, including prices and detailed information about services. They do not seem to have a mobile app available at this time.

75

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants, including fantasy sports merchants.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in 150 currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

76

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

77

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

78

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for fantasy sports merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

79

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to fantasy sports merchants around the world.

The Pros

Some features offered on fantasy sports merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

80

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Massage and sauna boutique merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

81

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for fantasy sports businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

82

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including fantasy sports merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalized consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

83

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

84

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for massage and sauna boutique merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

85

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialize in high risk merchant accounts for massage and sauna boutique merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

86

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

87

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

88

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including massage and sauna boutique businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

89

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to massage and sauna boutiques merchants around the world.

The Pros

Some features offered on massage and sauna boutique merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

90

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Massage and sauna boutique merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

91

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for both massage and sauna boutique businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

92

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including massage and sauna boutique merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalized consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

93

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online cigarette merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

94

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for cigarette merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

95

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

96

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

97

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including cigarette businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

98

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to cigarette merchants around the world.

The Pros

Some features offered on cigarette merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

99

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Tobacco merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

100

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including cigarette merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

101

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for cigarette businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

102

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for tobacco merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

103

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online tobacco merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

104

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

105

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

106

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including tobacco businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

107

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for tobacco businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

108

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to tobacco merchants around the world.

The Pros

Some features offered on tobacco merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

109

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Tobacco merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

110

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including tobacco merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

111

GSPay (Global & Secure Pay)

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, no volume restrictions, multiple currencies support, transaction fraud scrubbing, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

112

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

113

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including nutraceutical businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

114

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for nutraceutical businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

115

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including nutraceutical merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

116

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for nutraceutical merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

117

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Nutraceutical merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

118

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to nutraceutical merchants around the world.

The Pros

Some features offered on nutraceutical merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

119

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

120

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

Known for developing the first payment gateway on the Internet, Connected.co services all high risk industries. Their motto is, “If it’s legal, we can get it approved!”

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally. They also provide payment gateways, chargeback prevention, ACH processing, and payment service providers.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

121

ccNetPay.com

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.
Some of the supported features within the merchant account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies. A full range of built-in tools include fraud prevention tools and a virtual terminal for phone or mail orders.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

122

GSPay (Global & Secure Pay)

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, no volume restrictions, multiple currencies support, transaction fraud scrubbing, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

123

EMA

With offices in both Riga, Latvia, and Milan, Italy, EMA is made up of a team of bankers with backgrounds in both IT and credit card processing that specialise in helping merchants find the best payment solution and facilitating the integration process.

The Pros

EMA makes specific suggestions so merchants interested in opening a pharmacy merchant account can do so successfully. Be aware that American Express transactions should not be accepted. Finally, although 70% of all deposits are made through eWallets, the larger investments are made with bank cards.

The Cons

They only offer an email contact form, and a phone number, but no live chat feature. Chat features are quick and convenient way for merchants to get their most important questions answered. Valuable time is wasted in simply using online contact forms and email.

124

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, adapted payment solutions. Sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, payment solutions adapted to your needs.

They also offer both a merchant account and payment gateway, a free virtual terminal, 3D Secure, comprehensive reporting tools, over 100 supported trading currencies, and settlement currencies in either GBP, USD, or EUR.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank. Also, due to the exorbitant costs of running a high risk merchant account, this industry is required the minimum processing of £10,000 per month.

125

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

126

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions, including aggregated merchant accounts.

The Pros

Aggregated merchant account benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

127

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They do offer offshore aggregated merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

128

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions for aggregated merchant accounts.

The Pros

Some features offered on aggregated merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

129

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

Known for developing the first payment gateway on the Internet, Connected.co services all high risk industries. Their motto is, “If it’s legal, we can get it approved!”

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally. They also provide payment gateways, chargeback prevention, ACH processing, and payment service providers.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

130

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank. Also, due to the exorbitant costs of running a high risk merchant account, this industry is required the minimum processing of £10,000 per month.

131

ccNetPay.com

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.
Some of the supported features within the merchant account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies. A full range of built-in tools include fraud prevention tools and a virtual terminal for phone or mail orders.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

132

GSPay (Global & Secure Pay)

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, no volume restrictions, multiple currencies support, transaction fraud scrubbing, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

133

EMA

With offices in both Riga, Latvia, and Milan, Italy, EMA is made up of a team of bankers with backgrounds in both IT and credit card processing that specialise in helping merchants find the best payment solution and facilitating the integration process.

The Pros

EMA makes specific suggestions so merchants interested in opening a pharmacy merchant account can do so successfully. Be aware that American Express transactions should not be accepted. Finally, although 70% of all deposits are made through eWallets, the larger investments are made with bank cards.

The Cons

They only offer an email contact form, and a phone number, but no live chat feature. Chat features are quick and convenient way for merchants to get their most important questions answered. Valuable time is wasted in simply using online contact forms and email.

134

We Tranxact

Focusing on transparency in their rates and contracts, founder Rav Bains learned the reigns of providing exceptional customer service as a kid in his parents’ Birmingham fish and chip shop.

Founded in 2016, Birmingham,UK-based Web Tranxact is well-versed with the challenges in the pharmacy business and aims to offer customized solutions.

The Pros

Merchants can benefit from no PCI DSS fees, no authorisation fees, no minimum monthly services, no monthly contracts, Next Day settlement of funds, no rolling reserves, online reporting and analysis tools, and rates as low as 1.5% (dependent on application). Approvals are as soon as 2 hours.

The Cons

Some of the complaints found against We Tranxact were related to not being completely transparent about their fees. However, further clarification was given that the merchant bank they work with does increase their fees and this information is communicated to all merchants. All the same, it seems to be something out of We Tranxact’s control which can directly impact the merchant’s bottom line.

135

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including online pharmacy merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

136

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They do offer offshore merchant accounts for pharmacy businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

137

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions, including pharmacy businesses.

The Pros

Pharmacy merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

138

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to pharmacy merchants around the world.

The Pros

Some features offered on pharmacy merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

139

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

140

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

141

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

142

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

143

Green Pay

Headquartered in Princeton, NJ, Green Pay Merchant Services specialises in providing kratom merchants with customised payment processing solutions.

The Pros

Some of the benefits offered to kratom merchants include: a state of the art gateway that is secure and PCI compliant, major debit and credit card acceptance, secure virtual terminal, ACH and electronic check processing, great rates, free integrations, same-day funding, 24/7 customer service and tech support, chargeback insurance, as well as minimum and rolling reserves. Rates are determined based on the type of business.

The Cons

The only ways to communicate include phone, email and contact form. There is no live chat feature that would expedite an urgent question or concern.

144

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a head shop payment processor that also offers end-to-end high risk merchant solutions to kratom merchants around the world.

The Pros

Some features offered on kratom merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

145

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions, including kratom businesses.

On Instabill’s website, they do say that it can offer offshore kratom merchant accounts for businesses that have processed kratom payments for three to six months.

The Pros

Online casino merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

146

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including kratom businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

147

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They do offer offshore merchant accounts for kratom sellers.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

148

Orbit Card Services

Headquartered in Manchester, UK, Orbit Card Services offer online credit card gateways and international merchant accounts worldwide.

The Pros

Supported features include: Server2Server API integration, batch processing, CVV, AVS & 3D Secure, real-time reporting and management, global card processing, recurring billing, virtual terminal, over 150 supported currencies, reports API for data pull to back-end, and dynamic billing descriptor.

The Cons

Orbit Card Services does charge a set-up fee and a fairly high annual fee for high risk merchant accounts. It also lacks customer service and seems to work with independent sales organizations.

149

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for online travel businesses.

Host boasts that their merchant accounts team exceeds their sales team by four times. This is to make sure they provide first-rate customer service.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, and merchant cash advances

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

150

Cash Flow

Founded in 2010 and with offices in Cambridge and London, UK, Cash Flows provides payment gateways, business accounts, and merchant accounts.

The Pros

Some of the benefits of working with Cash Flows include: no minimum or maximum transaction amounts (there are exceptions), more first time sales, fewer declines and disputed sales, PCI-compliant virtual terminal, hassle-free sign up, speedy on-boarding, acceptance of all major credit cards and currencies, online, phone & mail order, recurring billing, chargeback prevention, and real-time reporting.

They also offer Voice Pay and prepaid card services.

The Cons

The only way to get answers is to use the “self-serve” Support Knowledgebase, a customer phone number and a contact form. Although they do not offer 24/7 customer service, they can be easily contacted via their Twitter handle for any updates relating to maintenance or service issues.

151

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including Online Travel Merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters. Another great option is that EMB offers rapidly growing merchants the opportunity to request new higher volume ceiling caps in three months.

The Cons

Very little information is available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

152

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

With a 98% approval rate, they guarantee to get merchants up and running in less than one day.

The Pros

The features and benefits offered by Allied Wallet include a comprehensive solution for travel merchant businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at just 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

153

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

Durango also provides assistance to startups/existing businesses and both high ticket merchants and merchants with bad credit.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

154

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Tech support merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

155

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a travel payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

156

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

Known for developing the first payment gateway on the Internet, Connected.co services all high risk industries. Their motto is, “If it’s legal, we can get it approved!”

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

157

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its online travel merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

158

PayWorld

Headquartered in Sussex, UK, PayWorld aims to facilitate reduced rates and secure processing solutions. PayWorld is a subsidiary of Frontline, a company that has been developing IT solutions since 1989.

The Pros

Specializing in high risk businesses in the escort services industry, PayWorld’s features include: acceptance of all credit and debit cards, real time credit card transaction processing with fraud scrubbing, address verification check (AVS) directly from the merchant’s website, 128-bit SSL Encryption (HTTPS) for increased security, quick and easy setup ( 48 hours), PCI Level 1 Certified Gateway Services, customer service and website integration support, online transaction monitoring, and detailed transaction statements. The company also offers offshore merchant accounts and there is no upper limit in the amount to process. No long term contracts or cancellation fees.

The Cons

It was difficult to locate any bad reviews. The only con was that they do require a merchant setup fee based on the business type and the work involved.

159

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

160

Motile

Headquartered in Middleberg, Virginia, Motile is a fast-growing company that provides custom made processing solutions for all industry types and merchants on the risk spectrum, including escort services. It currently serves clients in the US, Europe, Canada, and Asia

The Pros

The company offers solutions for 95.7% of high risk merchants. Some of Motile’s solutions for merchants include: POS systems, high risk services, check cashing, ACH payments, credit card solutions, and mobile processing.

In addition, they have a free application fee, a 24-hour account approval, and free setup.

They also offer blockchain solutions, e-checks, remote deposit services, and quasi-cash handling.

The Cons

For the application process, they don’t give any indication or range of time to complete the application process and open a merchant account. Once you are set up, there are integration and setup fees.

161

We Tranxact

Focusing on transparency in their rates and contracts, founder Rav Bains learned the reigns of providing exceptional customer service as a kid in his parents’ Birmingham fish and chip shop.

Founded in 2016, Birmingham,UK-based Web Tranxact is well-versed with the challenges in the Escort Services business and aims to offer customized solutions

The Pros

Merchants can benefit from no PCI DSS fees, no authorisation fees, no minimum monthly services, no monthly contracts, Next Day settlement of funds, no rolling reserves, online reporting and analysis tools, and rates as low as 1.5% (dependent on application). Approvals are as soon as 2 hours.

The Cons

Some of the complaints found against We Tranxact were relating to not being completely transparent about their fees. However, further clarification was given that the merchant bank they work with does increase their fees and this information is communicated to all merchants. All the same, it seems to be something out of We Tranxact’s control which can directly impact the merchant’s bottom line.

162

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including escort services merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

163

ccNetPay.com

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants. It specializes in escort merchant services.
Some of the supported features within the Escort Merchant Account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

164

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including escort service merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

165

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for escort services merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

166

iPay Total

Founded in 2018 and headquartered in London, iPay Total is an escort service payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on escort merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

167

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.
With chargebacks being the bane of their existence, adult merchants are provided solutions through the website, Instabill.org, which is exclusively dedicated to chargeback prevention, mitigation, and even its reversal.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

168

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for online casino merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

169

Axcess Merchant Services

Founded in 2008 and headquartered in Leeds, England, Axcess Merchant Services offers its customers 51 alternative payment methods, 179 currencies, and fraud experts to tailor a risk screening process. With an expansive network of 390 banks, online gaming merchants are sure to score competitive rates.
Security is fundamental to their business and Axcess keeps vigilant by conducting continuing chargeback and fraud alert data aggregation as well as analysis.
Axcess has a Knowledge Hub on their website which provides a wealth of resources in the form of guides, white papers, case studies, and videos. This demonstrates the company’s goal to educate and facilitate potential clients to make informed decisions.

The Pros

Their high risk merchant services include: instant approval, dedicated technical support, and Dual PCI Level 1 Payment Gateways,
Additional solutions offered include recurring billing services, telephone billing and virtual terminal services, mobile payment options, Copy and Pay Integration, and managed merchant services.

The Cons

There is very little information available about their standard contract. It does not share information about pricing, contract details, and virtually no merchant complaints about its fees. Due to its work with high risk merchants, it is to be expected for merchants to pay higher-per-transaction fees as well as experiencing more fund holds.

170

EMA

With offices in both Riga, Latvia, and Milan, Italy, EMA is made up of a team of bankers with backgrounds in both IT and credit card processing that specialise in helping merchants find the best payment solution and facilitating the integration process.

The Pros

EMA makes specific suggestions so merchants interested in opening a binary option merchant account can do so successfully. First, merchants have to make sure they open a european gambling or financial licence (i.e, CySEC). Second, be aware that American Express transactions should not be accepted. Finally, although 70% of all deposits are made through eWallets, the larger investments are made with bank cards.

The Cons

They only offer an email contact form, and a phone number, but no live chat feature. Chat features are quick and convenient way for merchants to get their most important questions answered. Valuable time is wasted in simply using online contact forms and email.

171

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

Instabill can now offer payouts in bitcoin. Before opening an account, merchants would need to submit all the necessary Know Your Customer (KYC) documents.

Instabill requires a minimum of six months of payment processing statements with company name showing chargebacks, refunds, returns and total sales; six months of business banking statements.

The Pros

Online casino merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

172

iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online gaming payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online dating merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

173

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants, including online casino merchants.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in 150 currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

174

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including online casino merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

175

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

176

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including online casino merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

177

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT has been specialising in online casino merchant accounts for 15 years.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

178

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

Payline has partnerships with 20+ banks ensuring a relationship that will last.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

179

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants.

Host boasts that their merchant accounts team exceeds their sales team by 4 times. This is to make sure they provide first-rate customer service.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

180

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT specialises in UK head shop products and services.

Rather than using “bait and switch” practices that other merchant account providers engage in, MerchACT provide stable, affordable, and reliable rates for merchant accounts from day one.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

181

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

182

Green Pay

Headquartered in Princeton, NJ, Green Pay Merchant Services specialises in providing head shop merchants with customised payment processing solutions.

The Pros

Some of the benefits offered to head shop merchants include: a state of the art gateway that is secure and PCI compliant, major debit and credit card acceptance, secure virtual terminal, ACH and electronic check processing, great rates, free integrations, same-day funding, 24/7 customer service and tech support, chargeback insurance, as well as minimum and rolling reserves. Rates are determined based on the type of business.

The Cons

The only ways to communicate include phone, email and contact form. There is no live chat feature that would expedite an urgent question or concern.

183

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

Durango also provides assistance to startups/existing businesses and both high ticket merchants and merchants with bad credit.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

184

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a head shop payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online dating merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

185

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including head shop merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalized consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

186

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including head shop merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

187

PayNetSecure

Based in Las Vegas, Nevada, PayNetSecure was founded in 2007. Their expertise lies in high volume, high risk merchant payment processing in the US and throughout the world.

The Pros

Some of the many options offered to forex merchants include the following: extensive network of US and international banks, acceptance of all major credit cards worldwide, echecks as an alternative payment method, access to local alternative payment methods, and same day ACH credits.

The Cons

There is very little information about the standard PayNetSecure contract. They do offer 24/7 phone support and a contact form, but ideally, they would feature more ways to get in contact with them instantly.

188

Paydoo

With its origins in the Baltics back in 2013, this payment processing company has been fueled by an innovative and entrepreneurial spirit. Registered as an Electronic Money institution by the Bank of Lithuania, it is licensed to operate in 30 countries within the EU.

The Pros

Paydoo offers variable contract terms and pricing, depending on the merchant’s business type, processing history, and location.
Security is the hallmark of any reputable merchant account provider and Paydoo does not hold back. Customers can feel confident knowing that Paydoo is L1 PCI DSS Compliant with 2048-bit SSL data encryption, delivering the highest level of secure payment services.
Some of their products and services include a seamless account setup, secure cross border payments, in-house technical care and customer expertise, one-click checkouts, and recurring billing.

The Cons

Paydoo does not disclose its pricing publically. There is no mention of specific rates or fees charged by the company. As standard practice in the high risk industries, merchants will need to expect higher than average fees. They will also be subject to cash reserves.

189

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

Allied Wallet has been providing comprehensive solutions for forex merchants for over a decade.

With a 98% approval rate, they guarantee to get merchants up and running in less than one day.

Also, Allied Wallet boasts that their merchants experience an increase between 30% to 40% in revenue as a result of an increase in approved transactions.

The Pros

The features and benefits offered by Allied Wallet include comprehensive solutions for forex options businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

190

EMA

With offices in both Riga, Latvia, and Milan, Italy, EMA is made up of a team of bankers with backgrounds in both IT and credit card processing that specialise in helping merchants find the best payment solution and facilitating the integration process.

The Pros

EMA makes specific suggestions so merchants interested in opening a binary option merchant account can do so successfully. First, merchants have to make sure they open a european gambling or financial licence (i.e, CySEC). Second, be aware that American Express transactions should not be accepted. Finally, although 70% of all deposits are made through eWallets, the larger investments are made with bank cards.

The Cons

They only offer an email contact form, and a phone number, but no live chat feature. Chat features are quick and convenient way for merchants to get their most important questions answered. Valuable time is wasted in simply using online contact forms and email.

191

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Forex merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

192

PayNetSecure

Based in Las Vegas, Nevada, PayNetSecure was founded in 2007. Their expertise lies in high volume, high risk merchant payment processing in the US and throughout the world.

The Pros

Some of the many options offered to forex merchants include the following: extensive network of US and international banks, acceptance of all major credit cards worldwide, echecks as an alternative payment method, access to local alternative payment methods, and same day ACH credits.

The Cons

There is very little information about the standard PayNetSecure contract. They do offer 24/7 phone support and a contact form, but ideally, they would feature more ways to get in contact with them instantly.

193

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants, including forex options.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in 150 currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

194

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including forex merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

195

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface and adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

196

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including forex merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

197

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT has been specialising in forex trading merchant accounts for 15 years.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

198

Paydoo

With its origins in the Baltics back in 2013, this payment processing company has been fueled by an innovative and entrepreneurial spirit. Registered as an Electronic Money institution by the Bank of Lithuania, it is licensed to operate in 30 countries within the EU.

The Pros

Paydoo offers variable contract terms and pricing, depending on the merchant’s business type, processing history, and location.
Some of their products and services include: a seamless account setup, secure cross border payments, in-house technical care and customer expertise, one-click checkouts, and recurring billing.
Security is the hallmark of any reputable merchant account provider and Paydoo does not hold back. Customers can feel confident knowing that Paydoo is L1 PCI DSS Compliant with 2048-bit SSL data encryption, delivering the highest level of secure payment services.
Some of their products and services include a seamless account setup, secure cross border payments, in-house technical care and customer expertise, one-click checkouts, and recurring billing. Additionally, Paydoo is L1 PCI DSS Compliant with 2048-bit SSL data encryption.

The Cons

Paydoo does not disclose its pricing publically. There is no mention of specific rates or fees charged by the company. As standard practice in the high risk industries, merchants will need to expect higher than average fees. They will also be subject to cash reserves.

199

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

With a 98% approval rate, merchants are up and running in less than one day.

The Pros

The features and benefits offered by Allied Wallet include comprehensive solutions for binary options businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

200

EMA

With offices in both Riga, Latvia, and Milan, Italy, EMA is made up of a team of bankers with backgrounds in both IT and credit card processing that specialise in helping merchants find the best payment solution and facilitating the integration process.

The Pros

EMA makes specific suggestions so merchants interested in opening a binary option merchant account can do so successfully. First, merchants have to make sure they open a european gambling or financial licence (i.e, CySEC). Second, be aware that American Express transactions should not be accepted. Finally, although 70% of all deposits are made through eWallets, the larger investments are made with bank cards.

The Cons

They only offer an email contact form, and a phone number, but no live chat feature. Chat features are quick and convenient way for merchants to get their most important questions answered. Valuable time is wasted in simply using online contact forms and email.

201

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Bitcoin merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

202

PayNetSecure

Based in Las Vegas, Nevada, PayNetSecure was founded in 2007. Their expertise lies in high volume, high risk merchant payment processing in the US and throughout the world.

The Pros

Some of the many options offered to binary merchants include the following: extensive network of US and international banks, acceptance of all major credit cards worldwide, echecks as an alternative payment method, access to local alternative payment methods, and same day ACH credits.

The Cons

There is very little information about the standard PayNetSecure contract. They do offer 24/7 phone support and a contact form, but ideally, they would feature more ways to get in contact with them instantly.

203

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants, including binary options.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in 150 currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

204

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including binary option merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

205

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

206

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT has been specialising in binary merchant accounts for 15 years.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

207

ccNetPay.com

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.
Some of the supported features within the merchant account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies. A full range of built-in tools include fraud prevention tools and a virtual terminal for phone or mail orders.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

208

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including online dating merchant accounts.

The application process is simple and straightforward. After the required documentation is submitted, approval can take place in as little as 24 hours. Although EMB cannot guarantee approvals, they promise a fair and secure process.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

209

GSPay (Global & Secure Pay)

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

210

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

211

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

212

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants.

Host boasts that their merchant accounts team exceeds their sales team by 4 times. This is to make sure they provide first-rate customer service.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

213

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT specialises in UK online dating products and services.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

214

iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online dating payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online dating merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

215

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including the Online Dating Industry. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

216

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

Allied Wallet provides comprehensive solutions for online dating sites.

The Pros

The features and benefits offered by Allied Wallet include a comprehensive solution for online dating businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at just 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

217

Verotel

A leading Internet Payment Service Provider (IPSP), Verotel has been in business since it processed its first transaction in 1998. Verotel was awarded Payment Institute status, the first high risk IPSP with such distinction.
Based in the Netherlands, Amsterdam, Verotel’s account offerings are specifically tailored to the needs of both small businesses and larger merchants.

The Pros

Some of their great features include: competitive rates and high volume discounts, free monitoring tools to review sales and manage accounts, cardholder support for online credit card transactions, weekly payouts, accepts a wide range of payment options, no minimum processing requirement, and a free Remote User Management software.

The Cons

Most complaints aimed at Verotel include poor or unattainable customer service. Customer service is absolutely critical for when merchants need assistance in a timely manner. There are also reports of billing errors, and even sudden termination of accounts. These issues can drastically affect the profitability of any business.

218

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT specialises in UK Crypto Currency products and services.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

219

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions, including crypto currency merchant accounts.

The Pros

Crypto Currency merchant benefits include: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. Instabill has unveiled a new payment solution that allows players to purchase a game of their choice: online slots, poker or blackjack, through a gift card.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

220

Bitpay

Headquartered in Atlanta, Georgia and headed by CEO and Co-Founder Stephen Pair, Bitpay is the largest bitcoin payment processor in the world. It provides payment processing services for bitcoin merchants on six continents.

Founded in 2011 and backed by top investors, including Sir Richard Branson, Bitpay allows merchants to receive blockchain payments from all over the world. The only fee to receive blockchain payments is a flat 1% processing fee.

The Pros

Features and services offered by Bitpay include payment buttons, a hosted checkout, embedded invoices for the website. They can also settle funds to the merchant’s bank account using ACH. It also includes multi-user login access, email billing tools. Ecommerce, donation, and retail payment tools, automatic payment exception handling, and Quickbooks IIF download.

Bitpay supports settlement in 12 currencies and direct bank deposit in 37 countries. Cryptocurrency settlements are provided in over 200 countries.

The Cons

Although merchants are free to terminate their service without having to pay fees, Bitpay does hold on to funds. There are also complaints about complicated payment and refund procedures. Another common complaint is poor and unhelpful customer service.

221

Orbit Card Services

Headquartered in Manchester, UK, Orbit Card Services offer online credit card gateways and international merchant accounts worldwide.

The Pros

Supported features include: Server2Server API integration, batch processing, CVV, AVS & 3D Secure, real-time reporting and management, global card processing, recurring billing, virtual terminal, over 150 supported currencies, reports API for data pull to back-end, and dynamic billing descriptor.

The Cons

Orbit Card Services does charge a set-up fee and a fairly high annual fee for high risk merchant accounts. It also lacks customer service and seems to work with independent sales organizations.

222

Merchant Stronghold

Founded in 2011and with two head offices in Clearwater, Florida and London, UK, Merchant Stronghold specialises in online gaming merchant accounts and online gaming payment gateways on a global scale.

The Pros

Some of the solutions offered include: offshore and international merchant accounts, payment gateways are PCI compliant, virtual terminals, online fraud prevention and analysis, 100% transparent pricing, 256 bit encrypted website, debit and credit card processing, check processing (ACH), chargeback management services, 98.7% account approval, same day approvals and gateway integration.

The Cons

The way to contact them is by phone, email and contact form. There is no live chat feature which would be a quick and convenient way to get instant answers.

223

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in multiple currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

224

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for online gaming merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although merchants can call or use their live chat, customer service reps are not available 24/7 to take care of any emergencies that may arise.

225

Axcess Merchant Services

Founded in 2008 and headquartered in Leeds, England, Axcess Merchant Services offers its customers 51 alternative payment methods, 179 currencies, and fraud experts to tailor a risk screening process. With an expansive network of 390 banks, online gaming merchants are sure to score competitive rates.

The Pros

Their high risk merchant services include: instant approval, dedicated technical support, and Dual PCI Level 1 Payment Gateways. Security is fundamental to their business and Axcess keeps vigilant by conducting continuing chargeback and fraud alert data aggregation as well as analysis.
Additional solutions offered include recurring billing services, telephone billing and virtual terminal services, and mobile payment options.

The Cons

There is very little information available about their standard contract. It does not share information about pricing, contract details, and virtually no merchant complaints about its fees. Due to its work with high risk merchants, it is to be expected for merchants to pay higher-per-transaction fees as well as experiencing more fund holds.

226

iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online gaming payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

227

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Online gaming merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. Instabill has unveiled a new payment solution that allows players to purchase a game of their choice: online slots, poker or blackjack, through a gift card.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

228

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

Allied Wallet provides comprehensive solutions for video games businesses.

The Pros

The features and benefits offered by Allied Wallet include a comprehensive solution for travel merchant businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at just 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

229

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

Web Merchant offers comprehensive online gaming payment solutions.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

230

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions for gaming companies.

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

231

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for travel businesses.

Host boasts that their merchant accounts team exceeds their sales team by four times. This is to make sure they provide first-rate customer service.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, and merchant cash advances

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

232

Cash Flows

Founded in 2010 and with offices in Cambridge and London, UK, Cash Flows provides payment gateways, business accounts, and merchant accounts.

The Pros

Some of the benefits of working with Cash Flows include: no minimum or maximum transaction amounts (there are exceptions), more first time sales, fewer declines and disputed sales, PCI-compliant virtual terminal, hassle-free sign up, speedy on-boarding, acceptance of all major credit cards and currencies, online, phone & mail order, recurring billing, chargeback prevention, and real-time reporting.

They also offer Voice Pay and prepaid card services.

The Cons

The only way to get answers is to use the “self-serve” Support Knowledgebase, a customer phone number and a contact form. Although they do not offer 24/7 customer service, they can be easily contacted via their Twitter handle for any updates relating to maintenance or service issues.

233

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including Travel Merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters. Another great option is that EMB offers rapidly growing merchants the opportunity to request new higher volume ceiling caps in three months.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

234

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

With a 98% approval rate, they guarantee to get merchants up and running in less than one day.

The Pros

The features and benefits offered by Allied Wallet include a comprehensive solution for travel merchant businesses, digital eWallet solutions, accepts over 100 currencies in 196 countries, rates starting at just 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

235

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

Durango also provides assistance to startups/existing businesses and both high ticket merchants and merchants with bad credit.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

236

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.
Some of the approved business types include:airline tickets, hotel reservations, vacation home rentals, and more.
Instabill offers accounts with offshore acquiring banks, providing affordable rates.
The fees that Instabill offers depend on the merchant’s processing history, type of industry (high or low risk), and/or projected sales volume. Instabill will not charge any fees until the acquiring bank approves the merchant account.
While each merchant account is different, fees include: chargeback fees, discount rate, merchant account fees, merchant account registration fees, monthly statement fees, refund fees, and transaction fees.

The Pros

Tech support merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

237

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a travel payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

iPay Total approves: travel merchant accounts, travel credit card processing, vacation club merchant accounts, travel club merchant accounts, timeshare vacation membership, high risk travel merchant accounts, and online travel merchant accounts.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

238

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

Known for developing the first payment gateway on the Internet, Connected.co services all high risk industries. Their motto is, “If it’s legal, we can get it approved!”

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

239

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

240

Paytriot Payments

Headquartered in Uxbridge, UK, Paytriot Payments assists high risk businesses to receive merchant accounts in a matter of hours instead of weeks.

Not only do they offer merchant accounts but they also offer payment gateways for businesses of any size.

The POS option also exists to take payments online, over the phone, or face to face.

The Pros

For their merchant services, they provide competitive rates, a smooth boarding process, multi-currencies, and 24/7 customer service.

Their payment gateway are Level 1 PCI DSS Compliant, are 3D secure, are integrated with all major shopping carts, and linked to 150+ processors.

E-wallet solutions are provided for customers concerned about using their debit and credit cards on a new website.

The Cons

Extremely difficult to find any complaints for this company. On Trustpilot, most merchants gave the company an average of 4.8 out of 5 stars and expressed great satisfaction.

241

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

Known for developing the first payment gateway on the Internet, Connected.co services all high risk industries. Their motto is, “If it’s legal, we can get it approved!”

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

242

DirectPayNet

Servicing the US, Europe, and Canada, DirectPayNet offers payment solutions for high- risk businesses and industries.

Founded in 2009, as a full service Merchant Services Provider, its Founder and President, Maria Spagagis, is a payment solutions expert who has spent 8 years helping merchants in high risk industries.

The Pros

Some of their offerings include credit and debit card processing, offshore merchant accounts, incorporation setup, risk management, and fraud detection.

Another selling point for potential customers is the opportunity to take part in a free price analysis to discover how much you would save by becoming a DirectPayNet customer.

Expert support is available 365 days a year.

The Cons

As noted on their website, their focus and specialty seems to be only on medium to large-sized high risk merchants. Therefore, another alternative will need to be sought if you are a smaller-sized business.

243

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including Tech Support merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

244

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants.

Host boasts that their merchant accounts team exceeds their sales team by 4 times. This is to make sure they provide first-rate customer service.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, and merchant cash advances

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

245

Motile

Headquartered in Middleberg, Virginia, Motile is a fast-growing company that provides custom made processing solutions for all industry types and merchants on the risk spectrum. It currently serves clients in the US, Europe, Canada, and Asia.

The Pros

The company offers solutions for 95.7% of high risk merchants. Some of Motile’s solutions for merchants include: POS systems, high risk services, check cashing, ACH payments, credit card solutions, and mobile processing.

In addition, they have a free application fee, a 24-hour account approval, and free setup.

They also offer blockchain solutions, e-checks, remote deposit services, and quasi-cash handling.

The Cons

For the application process, they don’t give any indication or range of time to complete the application process and open a merchant account. Once you are set up, there are integration and setup fees.

246

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Tech support merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

247

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a tech support payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

iPay has recently launched a new payment solution to address high chargeback rates. It now provides a “pay-by-gift card” option. The other option to implement is to use ACH payment processing.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

248

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including Tech Support Merchant accounts.

EMB offers tech support merchant accounts to the following businesses: Mac or PC security services, hardware and router configuration, browser and email support, and PC optimization.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters. Another great option is that EMB offers rapidly growing merchants the opportunity to request new higher volume ceiling caps in three months.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

249

GBO International Financial Services

Founded in 2008 and headquartered in Tel-Aviv, Israel, GBO International Financial Services works with top European and Chinese banks to offer the best, customizable merchant account solutions possible for gaming and casino businesses.

The Pros

With minimal application restrictions, a merchant account setup can take place in less than 48 hours. Once approved, merchants receive a merchant account with one of the top European banks, a processing gateway for both credit cards and debit cards, and a processing gateway to facilitate alternative payments.

GBO’s website also provides merchants with a complete list of updated top gaming regulatory authorities, complete with jurisdictions and the corresponding links to regulator websites.

The Cons

Once the completed application and supporting documents are delivered, the time it takes to open a merchant account can take anywhere from 2 to 3 weeks. The only other option for quicker processing (in minutes) is to get an aggregate merchant account (an account shared with other merchants), which comes with its own risks.

250

Orbit Card Services

Headquartered in Manchester, UK, Orbit Card Services offer online credit card gateways and international merchant accounts worldwide.

The Pros

Orbit Card Services will provide a merchant account with a reputable, western EU-based acquiring bank with no limitations on processing. Merchants can gain pre-approval in less than 48 hours.

Supported features include: Server2Server API integration, batch processing, CVV, AVS & 3D Secure, real-time reporting and management, global card processing, recurring billing, virtual terminal, over 150 supported currencies, reports API for data pull to back-end, and dynamic billing descriptor.

The Cons

Orbit Card Services does charge a set-up fee and a fairly high annual fee for high risk merchant accounts. It also lacks customer service and seems to work with independent sales organizations.

251

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for online gambling merchant businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

252

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

Web Merchant offers comprehensive online gaming payment solutions.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

253

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

254

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions for gaming and casino companies.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

255

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Online gaming merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. Instabill has unveiled a new payment solution that allows players to purchase a game of their choice: online slots, poker or blackjack, through a gift card.

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

256

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including Casino/Gambling merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

257

iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online gaming payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

258

Pay Space

Founded in 2009 in headquartered in Riga, Latvia, Pay Space offers merchants of all fields secure and reliable payment processing solutions.

The Pros

Some of their services include chargeback prevention, a wide range of payment methods, all major credit cards accepted, global payment processing, automated billing solutions, flexible pricing starting at 1.2%.

Merchants will also get a MID and Unique Billing Descriptor, fully compliant with PCI DSS Level 1 certification, 3D and non-3D secure transaction processing, assistance with registration and opening a merchant account.

The Cons

The only way to contact them is by phone, email and a contact form. It would be great if they offered live chat for instant questions. Depending on the type of business, setup can take up to a month.

259

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for MLM businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

260

National ACH

Founded in 1998 and headquartered in Las Vegas, Nevada, National ACH provides ACH, echecks, and debit/credit card payment processing services businesses both in the US and internationally through their extensive network of both US and international banks.

The Pros

National ACH provides the following benefits: multiple payment methods from a single source, high volume specialists, extensive banking network ensures approval, a dedicated account manager committed to the success of your business, Level PCI-DSS compliant processing platform, free technical support, API, virtual terminals, batch processing, multicurrency processing, one payment platform for world-wide payments.

The Cons

At this time there is no publicly available information about their contract terms. There was also no information available for early termination fees, PCI compliance fees, or debit and credit processing fees. They also have a fairly clean complaint record.

261

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

262

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years.

Headquartered in Boca Raton, Florida, MerchACT specialises in UK Bitcoin products and services.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

263

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

MLM merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. For qualifying MLM merchants, Instabill offers free access to their virtual terminal to accept credit card payments by phone or through mail orders.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

264

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions, including MLM merchant accounts.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

265

PayNetSecure

Based in Las Vegas, Nevada, PayNetSecure was founded in 2007. Their expertise lies in high volume, high risk merchant payment processing in the US and throughout the world.

The Pros

Some of the many options offered to MLM merchants include the following: extensive network of US and international banks, acceptance of all major credit cards worldwide, echecks as an alternative payment method, access to local alternative payment methods, and same day ACH credits.

The Cons

There is very little information about the standard PayNetSecure contract. They do offer 24/7 phone support and a contact form, but ideally, they would feature more ways to get in contact with them instantly.

266

Allied Wallet

Founded in 2006, Allied Wallet is one of the leading online payment processing companies in the world. Providing payment solutions in 196 countries all over the world,
the company is headed by CEO Andy Khawaja and is headquartered in London, England.

Allied Wallet specializes in payment processing solutions for Multi-Level Marketing and Direct Sales Companies.

The Pros

The features and benefits offered by Allied Wallet include a comprehensive solution for MLM businesses, accepts over 100 currencies in 196 countries, rates starting at just 1%, settle profit directly into merchant’s bank account, secure data transfers with PCI Level 1 compliance, reduced declined payments with Fraud Scrub Technology, and track transaction with robust reporting system.

The Cons

Allied Wallet seems to have a host of fees including: monthly maintenance fees, transaction fees, refund fees, retrieval fees, chargeback fees, wire fees, a rolling reserve, and if that’s not enough, they also are known for fund holding. Merchants really should evaluate what is most important in their business as these fees will inevitably affect the bottom line.

267

Paytriot Payments

Headquartered in Uxbridge, UK, Paytriot Payments assists high risk businesses to receive merchant accounts in a matter of hours instead of weeks.

The Pros

For their merchant services, they provide competitive rates, a smooth boarding process, multi-currencies, and 24/7 customer service.

 

Their payment gateway are Level 1 PCI DSS Compliant, are 3D secure, are integrated with all major shopping carts, and linked to 150+ processors. 

 

Paytriot also offers e-wallet solutions to customers who are wary of providing their credit or debit card information on a new website.

The Cons

Extremely difficult to find any complaints for this company. On Trustpilot, most merchants gave the company an average of 4.8 out of 5 stars and expressed great satisfaction.

268

ccNetPay

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants..

Some of the supported features within the merchant account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, over 150 supported currencies, Dynamic Billing Descriptor, and it Reports API for data pull to back-end.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

269

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including Cryptocurrency merchants and Crypto Traders.  It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

270

Verotel

A leading Internet Payment Service Provider (IPSP), Verotel has been in business since it processed its first transaction in 1998. Verotel was awarded Payment Institute status, the first high risk IPSP with such distinction.

Based in the Netherlands, Amsterdam, Verotel’s account offerings are specifically tailored to the needs of both small businesses and larger merchants.

The Pros

Some of their great features include: competitive rates and high volume discounts, free monitoring tools to review sales and manage accounts, cardholder support for online credit card transactions, weekly payouts, accepts a wide range of payment options, no minimum processing requirement, and a free Remote User Management software.

The Cons

Most complaints aimed at Verotel include poor or unattainable customer service. Customer service is absolutely critical for when merchants need assistance in a timely manner. There are also reports of billing errors, and even sudden termination of accounts. These issues can drastically affect the profitability of any business.

271

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a bitcoin payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on Bitcoin merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

272

MerchACT

Founded by leading global payment expert Patricia B. Weber and payments industry veteran, Jared Ronski, MerchACT has been providing payment solutions to high risk industries for 15 years. 

 

Headquartered in Boca Raton, Florida, MerchACT specialises in UK Bitcoin products and services.

The Pros

Some of the benefits and features of their merchant accounts include: in-house support, PCI Compliant gateway, fraud tools, chargeback management and reporting, no application or setup fees, MerchACT directly processes the merchant account, long-term partnership through life of the account, assistance with global expansion, multi-currency options, SSL Encrypted Servers, all major credit card acceptance, recurring billing, safe and simple API system, and high volume merchant account facility.

The Cons

The only way to get in contact with the company is via email or the contact page on their website. Merchants need more ways to be able to speak to an actual person, especially for more complex issues. Chat and a direct line to a representative would be highly beneficial.

 

Furthermore, their acquiring banks are known to terminate merchant accounts based on volatility of sales.

273

PayWorld

Headquartered in Sussex, UK, PayWorld aims to facilitate reduced rates and secure processing solutions. PayWorld is a subsidiary of Frontline, a company that has been developing IT solutions since 1989.

The Pros

Specializing in high risk businesses in the bitcoin industry, PayWorld’s features include acceptance of all credit and debit cards, real time credit card transaction processing with fraud scrubbing, address verification check (AVS) directly from the merchant’s website, 128-bit SSL Encryption (HTTPS) for increased security, quick and easy setup ( 48 hours), PCI Level 1 Certified Gateway Services, customer service and website integration support, online transaction monitoring, and detailed transaction statements. The company also offers offshore merchant accounts and there is no upper limit in the amount to process. No long term contracts or cancellation fees.

The Cons

It was difficult to locate any bad reviews. The only con was that they do require a merchant setup fee based on the business type and the work involved.

274

GSPay

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years. 

One of the solutions that GSPay champions for high-risk merchants is to open an offshore account so taxes would not be an issue. There are no initial costs involved. A professional staff is also available 24 hours a day to serve their clients.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

275

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

 

Instabill can now offer payouts in bitcoin. Before opening an account, merchants would need to submit all the necessary Know Your Customer (KYC) documents.

The Pros

Bitcoin merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. 

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

276

Bitpay

Founded in 2011 and headquartered in Atlanta, Georgia, Bitpay is the largest bitcoin payment processor in the world. It provides payment processing services for bitcoin merchants on six continents.

The Pros

Features and services offered by Bitpay include payment buttons, a hosted checkout, embedded invoices for the website.  They can also settle funds to the merchant’s bank account using ACH. It also includes multi-user login access, email billing tools. Ecommerce, donation, and retail payment tools, automatic payment exception handling, and Quickbooks IIF download.

 

Bitpay supports settlement in 12 currencies and direct bank deposit in 37 countries. Cryptocurrency settlements are provided in over 200 countries.

The Cons

Although merchants are free to terminate their service without having to pay fees, Bitpay does hold on to funds.  There are also complaints about complicated payment and refund procedures. Another common complaint is poor and unhelpful customer service.

277

Axcess Merchant Services

Founded in 2008 and headquartered in Leeds, England, Axcess Merchant Services offers its customers 51 alternative payment methods, 179 currencies, and fraud experts to tailor a risk screening process. With an expansive network of 390 banks, adult merchants are sure to score competitive rates.

Security is fundamental to their business and Axcess keeps vigilant by conducting continuing chargeback and fraud alert data aggregation as well as analysis.

The Pros

Their high risk merchant services include: instant approval, dedicated technical support, and Dual PCI Level 1 Payment Gateways, 

Additional solutions offered include recurring billing services, telephone billing and virtual terminal services, mobile payment options, Copy and Pay Integration, and managed merchant services.

The Cons

There is very little information available about their standard contract. It does not share information about pricing, contract details, and virtually no merchant complaints about its fees. Due to its work with high risk merchants, it is to be expected for merchants to pay higher-per-transaction fees as well as experiencing more fund holds.

278

PayWorld

Headquartered in Sussex, UK, PayWorld aims to facilitate reduced rates and secure processing solutions. PayWorld is a subsidiary of Frontline, a company that has been developing IT solutions since 1989.

The Pros

Specializing in high risk businesses in the online adult industry, PayWorld’s features include: acceptance of all credit and debit cards, real time credit card transaction processing with fraud scrubbing, address verification check (AVS) directly from the merchant’s website, 128-bit SSL Encryption (HTTPS) for increased security, quick and easy setup ( 48 hours), PCI Level 1 Certified Gateway Services, customer service and website integration support, online transaction monitoring, and detailed transaction statements. The company also offers offshore merchant accounts and there is no upper limit in the amount to process. No long term contracts or cancellation fees.

The Cons

It was difficult to locate any bad reviews. The only con was that they do require a merchant setup fee based on the business type and the work involved.

279

Secure Trading

Founded in 1999, London-based Secure Trading Group is comprised of three different companies: Secure Payment LTD, STI, and Acquiring.co, each providing different solutions to various markets.

The Pros

Some of Secure Trading’s solutions include: easy integration, web services payment interface, JSON Payment Integration, hosted payment processing, multilingual pages,  virtual terminals (MOTO), ST PAYME, alternative payment methods, reporting portals, STFS Fraud and Transaction Monitoring, PCI, an on boarding process, and dedicated account management, and much more.

The Cons

Secure Trading does not disclose any specific rates or fees in the agreement. This can prevent merchants to negotiate effectively.

280

BankCard USA

Founded by sales and merchant services industry expert, Shawn Skelton (current President), in 1993, BankCard USA was originally named Card Service West. It boasts 25 years of serving a variety of high risk merchants.

Headquartered in Westlake Village, California, this leading provider of “end to end” electronic payment products and services assures its customers that they will not deal with high transaction rates and hidden fees. They also claim that their low rate guarantee will beat the rate of any verified merchant account provider.

The Pros

For their high risk merchant account holders, they offer end-to-end support by equipping the online payment gateway with advanced fraud protection filters, chargeback prevention features, including seamless integration with the merchant’s shopping cart and other software. All this is guaranteed at a low rate.

The Cons

Many merchants have complained about BankCard USA’s standard contract agreement of three years, along with a termination fee from $99 to $295. This inflexibility locks merchants into an arrangement that may not suit their business. More fees include monthly minimum fees, and PCI compliance fees.

281

ccNetPay.com

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants. It specializes in Adult digital content, downloads, subscriptions, escort, webcam, and Adult chat and Dating.

Some of the supported features within the Adult Merchant Account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

282

Verotel

A leading Internet Payment Service Provider (IPSP), Verotel has been in business since it processed its first transaction in 1998. Verotel was awarded Payment Institute status, the first high risk IPSP with such distinction.

Based in the Netherlands, Amsterdam, Verotel’s account offerings are specifically tailored to the needs of both small businesses and larger merchants.

The Pros

Some of their great features include: competitive rates and high volume discounts, free monitoring tools to review sales and manage accounts, cardholder support for online credit card transactions, weekly payouts, accepts a wide range of payment options, no minimum processing requirement, and a free Remote User Management software.

The Cons

Most complaints aimed at Verotel include poor or unattainable customer service. Customer service is absolutely critical for when merchants need assistance in a timely manner. There are also reports of billing errors, and even sudden termination of accounts. These issues can drastically affect the profitability of any business.

283

GSPay

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years. 

One of the solutions that GSPay champions for high-risk merchants is to open an offshore account so taxes would not be an issue. There are no initial costs involved. A professional staff is also available 24 hours a day to serve their clients.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

284

Instabill

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.

With chargebacks being the bane of their existence, adult merchants are provided solutions through the website, Instabill.org, which is exclusively dedicated to chargeback prevention, mitigation, and even its reversal.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

285

Paydoo

With its origins in the Baltics back in 2013, this payment processing company has been fueled by an innovative and entrepreneurial spirit.  Registered as an Electronic Money institution by the Bank of Lithuania, it is licensed to operate in 30 countries within the EU.

The Pros

Some of their products and services include a seamless account setup, secure cross border payments, in-house technical care and customer expertise, one-click checkouts, and recurring billing. Additionally, Paydoo is L1 PCI DSS Compliant with 2048-bit SSL data encryption.

The Cons

Paydoo does not disclose its pricing publicly. There is no mention of specific rates or fees charged by the company. As standard practice in the high risk industries, merchants will need to expect higher than average fees. They will also be subject to cash reserves.

286

CC Bill

Based in Tempe, Arizona, CCBill provides all-inclusive High Risk e-commerce services. The main European location was established in Malta in 2002 to support the processing needs of European online merchants.

Its products and services include free fraud control, partner marketing services, end-user support, API/Integration Tools, global billing tools, automated recurring billing, one-click tools, robust reporting, membership management, and mobile options.

The Pros

Customers will  delight in what they don’t get: no maximum volume/caps, no monthly fees, no cross-border fees, no start-up or application fees, no statement fees, no consumer support fees, no payout fees, and no up-front reserve or security deposit, just to name a few.

The Cons

Over 150 negative reviews were found for CC Bill. However, it’s important to clarify that the majority of those complaints were against CC Bill’s merchants. Apparently, in addition to its merchant processing, CC Bill offers a “customer-facing” service that bills credit card holders directly which has produced complaints such as fraudulent billing, poor customer service, and unexpected fees.

Complaints by actual merchants against CC Bill were not as numerous, but the few include fund holds, processing fees, and customer service.

287

Nochex

Nochex supports online and mobile payments through Visa, Mastercard, and American Express. They refer to themselves as “the plucky British competitor to PayPal.”

The Pros

No contract, monthly fees, annual fees, reporting fees, or fraud protection and detection fees. Customisable checkout process. Your customers don’t need an account to make payments, which can be an advantage for your online checkouts. Customer service based in the UK is available through phone, email, and live chat. Good user reviews online.

The Cons

Pricing is not made available on their website. Customer support is only available during regular business hours and some reviews complain that phone and email responses are slow or unhelpful. Not a good option for brick-and-mortar businesses because there are no machine rentals available.

288

Stripe

Stripe boasts that it has millions of users with global offices in many major cities. They accept all major credit cards and debit cards in more than 100 different currencies. Their defining feature is that their payment gateway is available in a range of APIs (application program interfaces).

The Pros

They provide transparent pricing information on their website with no setup, monthly, or hidden fees. Their payment gateway is very customisable, thanks to the use of APIs. They provide some of the most competitive processing rates. Integrates into a wide range of third-party systems, including shopping carts, POS systems, email systems, analytic tools, and more.

The Cons

In order to get the most out of their APIs, you need to have programming skills or access to someone who does. It also might require a little extra technical know-how to get set up, though they do offer extensive walkthroughs to help out. Some negative reviews report account freezes and poor customer service.

289

Braintree

While Braintree is owned by PayPal, it operates as an independent business for the most part. A key difference is that they offer individual merchant accounts and services to their clients.

The Pros

No cancellation or monthly fees. Free processing on your first £30,000. The payment system is very customisable and offers powerful tools. They have an overall good reputation for their technical support team.

The Cons

Chargeback fees. Requires more technical experience to set up and fully utilize the payment system. Because it offers a merchant account, it’s a more involved process. According to some online reviews, funds can be held for longer periods of time.

290

Amazon Pay

While relatively new in the industry of providing online payment solutions, Amazon Pay has a large brand reputation pulling it up in the race.

The Pros

No setup fee, monthly services charges, or cost for using WooCommerce. There are also no contracts or termination fees. It won’t redirect your customers from your website for completing transactions and there’s no need to pay for a hosted payment page.

The Cons

Online negative reviews say that funds can be held for longer periods of time and customer support is mostly done over email. They also have chargeback fees.

291

Cardstream

Cardstream is one of the only fully independent “white label” services on this list, meaning that their system allows you to accept payments both on your website and through a real-time virtual terminal so you can process payments over the phone or by email.

The Pros

No fees for setup or transaction limits, with the first 350 transactions per month processed for free. A fully customisable payment platform with extensive features. Simple integration with many shopping carts.

The Cons

A 12-month contract with automatic renewal and early termination fees. Pricing is not made available on their website. Customer service via telephone is only available during regular business hours and there is no live chat feature on their website.

292

WorldPay

Worldpay is one of the largest payment processors in the UK and offers payment solutions for online, face-to-face, and over the phone. They allow you to accept payments from all major credit and debit cards in over 116 currencies.

The Pros

There is no joining fee. A combination of flexible tiered and interchange-plus pricing plans are available. You can also set up recurring and subscription-based payment options. They provide a shopping cart function. Great security and a variety of gateway features. They generally have positive reviews online. Offers 24/7 support based out of the UK.

The Cons

Their fees are not disclosed online. You must sign a contract and there are termination fees. Not a good option for high risk businesses or businesses with lower monthly transaction volumes.

293

2Checkout

2Checkout claims service to over 50,000 merchants and support transactions from most major payments in 26 currencies and 15 languages. Because they offer global support to more than 200 markets, they are a strong option for international merchants.

The Pros

Clear pricing information available on their website, with no setup fees, contracts, or termination fees. Integrates with most popular online shopping carts, and allows for APIs and connectors. Email and chat support available through their website.

The Cons

No options for card-present payment. The application process may be longer and more detailed than competitors. There are negative reviews online regarding sudden account closure and poor customer service to get issues resolved.

294

Authorize.net

Authorize.net offers two payment solutions: just a payment gateway or both payment gateway and merchant account services. While not as big as some other names on this list, they’re a reputable provider with many years of service in the industry.

The Pros

There are no setup fees and pricing information is available on their website. Easy integration into QuickBooks. Their payment system is highly customisable. They provide support for a wide range of shopping carts, devices, and more. They also offer automatic recurring billing, customer data storage, and fraud prevention tools. Competitive pricing when compared to other providers.

The Cons

There are some negative reviews online stating that they refuse to release customer data to merchants if they are switching to another provider.

295

SagePay

SagePay is a leading provider in Europe and they claim that over 50,000 businesses use their services every month. They offer two tiers of packages to meet the needs of businesses of all sizes. They offer flat monthly pricing and are one of the highest-rated payment processing businesses in the United Kingdom. They accept all major payments, including PayPal, from over 25 different currencies.

The Pros

Clear, fixed pricing information on their website that starts at £19.90 per month. Packages support a variety of merchant services, including online, mail, telephone, and card machine payments. Great security features in place. Ability to customise your payments page. Access to your transaction information through their mobile app. Simple drop-in checkout integration. e-Invoicing available, as well as deferred and recurring payments. 24/7 telephone support available.

The Cons

There is no online chat feature for customer support through their website. Customer service calls cost 2 pence per minute. Contracts can be lengthy and include termination fees. Not an ideal choice for smaller businesses.

296

PayPal

One of the biggest names for payment gateway providers, PayPal has earned its reputation. They claim that in the UK alone, over 20 million shoppers use their services every year, and 7 million businesses use their services worldwide.

The Pros

Transparent pricing information available on their website. No contracts or termination fees. Easily set up with a wide user base. A good option for mobile checkout solutions. Direct payments from your customers with existing PayPal accounts. Easy integration with a wide variety of platforms.

The Cons

They do not have their own shopping cart, so you’ll need to have your own already setup. Not the best option for merchants with lower monthly transaction volumes. The gateway is only customisable on the most expensive tier. There are some online reviews that report PayPal held onto their funds.

297

Authorize.net

One of the oldest options on this list, Authorize.net offers two payment solutions: just payment gateway or both payment gateway and merchant account services. They claim they have over 400,000 merchant customers worldwide.

The Pros

Setup is free. Clear pricing information is laid out on their website. They offer automatic recurring billing and customer data storage. Fraud prevention tools are also available. Easy integration into QuickBooks.

The Cons

Online reviews say that their fees might be a little higher than some competitors. They also charge additional fees for extra currencies.

298

Payoneer

Payoneer claims to have 4 million users and can handle payments in 150+ currencies. They offer local currency accounts, billing services, and marketplace payment solutions.

The Pros

No fee for sign-up. No fees on receiving payments from another Payoneer customer. They claim that they can save you up to 90% on your payment fees. 

The Cons

No pricing information disclosed on their website. Not the best option for online stores and is more suited to payments with freelancers and other affiliates. There are some online reviews that cite poor customer service experience. 

299

WorldPay

Worldpay is one of the largest payment processors in the UK and says that they offer solutions to over 300,000 small businesses. Their online payment gateway allows you to accept payments from all major credit and debit cards in over 116 currencies.

The Pros

They offer a combination of flexible tiered and interchange-plus pricing plans. Offers fraud screening to help keep your business safe. Pay-by-link is an available payment option. You can also set up recurring and subscription-based payment plans for your customers. They generally have positive reviews online. There is no joining fee. Offers 24/7 support based out of the UK.

The Cons

Their fees are not disclosed online and you must speak with them over the phone for more information.

300

Paypal

Paypal is likely the first name that comes to your mind when you consider online payment options, and that notoriety is fairly earned. Paypal claims that over 20 million shoppers use their services every year in the UK alone, and 7 million businesses use their services worldwide.

The Pros

Transparent pricing information available upfront on their website. Optimised for mobile checkout solutions. Built-in fraud protection. You can receive payments directly from your customers’ Paypal accounts. Easy integration with a wide variety of platforms.

The Cons

May not be the best pricing option for merchants with lower monthly transaction volumes due to increased fees. It has a mixed ratio of positive and negative reviews, though this is to be expected from a company of this size.

301

Stripe

A growing provider in the industry, Stripe boasts that it has millions of users with global offices in many major cities. They offer payment solutions for subscription services, e-commerce, and crowdsourcing platforms.

The Pros

They provide clear pricing structure information on their website with no setup, monthly, or hidden fees. They provide real-time fee reporting and competitive processing rates. They place an emphasis on the technical side of their software.

The Cons

Some reviews note that integration requires a bit more technical knowledge than other options, but they do offer extensive walkthroughs to help get you through it. Account transfers are on a 7-day rolling basis, which can be slower than other options.

302

2Checkout

2Checkout provides transaction solutions worldwide, claiming that they service over 50,000 merchants and support transactions from most major payments in 26 currencies and 15 languages.

The Pros

Clear pricing package information available on their website. Integrates with most popular online shopping carts, and allows for APIs and connectors. Provides a reporting and analytics dashboard. Email and chat support available through their website.

The Cons

There are negative reviews online regarding sudden account closure and poor customer service to get issues resolved.

303

Adyen

Adyen promotes itself as an innovative payment solution platform whose aim is to provide a simple, state-of-the-art payment structure. They offer B2B, B2C, and subscription checkout solutions that integrate with your business’ website, mobile site, and app.

The Pros

Can integrate their checkout system by drop-in, adding specific components that integrate with your own forms, or API only to build your own customised form. They also offer pay-by-link. There are no setup fees and their transaction fees are competitive.

The Cons

Minimum monthly invoice requirement of €100, so they might not be a viable solution for smaller merchants. Online reviews say that they typically settle funds into your account once a week, which may be slower than other providers.

304

Klarna

Klarna is a good payment solution integration for e-commerce shops built using the EKM platform. They are unique because they offer deferred payment and finance options to your customers, while still providing the payments to your business upfront.

The Pros

Extensive fraud protection. Customisable metrics through their dashboard allows you to track what’s important to you. Simple integration in your online platform with automatic software updates. The Pay Later options can help simplify the checkout process, converting to more sales for your business.

The Cons

There’s no clear pricing information on their website. Some online reviews say that their customers were confused over how the Pay Later service worked.

305

Shopify

Shopify is truly a one-stop-shop service. They offer payment processing, website creation and hosting, and seamless integration with other sales platforms, such as Amazon. They are a popular choice worldwide, asserting that they work with over 800,000 businesses.

The Pros

Offers a free 14-day trial. Transparent pricing plan available on their website, starting at £29 per month plus transaction fees. Offer abandoned cart recovery services, which means that you can send reminders to potential customers who put items in their online shopping cart but did not finish a transaction. Access to 24/7 customer service support.

The Cons

There are additional transaction fees for using an alternative payment gateway. Online reviews are more of a mixed bag, but that is to be expected from a company of this size.

306

Azimo

Azimo was founded in 2012 and began offering business solutions around 2019.

The Pros

Online and mobile platforms available for easy account management. No minimum transfers, making it good for both business and personal use. You can send transfers to 195+ countries in over 60 currencies. Exact delivery times are shown after a transfer is completed and most are completed within a day. Emails and SMS message notifications. They offer over 300,000 cash pick-up locations in over 50 countries. Quick and easy sign-up.

The Cons

Lack of transfer fees information disclosed on their website. Only your first two transfers are fee-free. No transfers over the telephone. No dedicated dealer assigned to help with your account.

307

Currency Solutions

Currency Solutions specialized in large currency transfers, such as international property purchasing.

The Pros

Accounts are assigned a dedicated currency broker to help customers navigate currency solutions. Supports over 25 currencies. No transfer limits when they are processed over the phone. Allows for Visa debit, Mastercard debit and bank transfer for payments. Quick and easy sign-up.

The Cons

No transfer fees for transfers above £3,000, making it a bad option for those wishing to transfer lower amounts. Online transfer limits are £20,000 on personal accounts and £50,000 on business accounts. You have to speak with your personal dealer to set up scheduled payments.

308

XE Money Transfer

XE Money Transfer is a NASDAQ listed company that offers personal and business money transfer solutions.

The Pros

They do not charge fees for transfers, monthly account activity, opening an account, receiving money, or on foreign exchange transactions. Transfers in 60 currencies to over 170 countries. Monitor transfers with their app or website, and receive SMS and email alerts. Most transfers are completed in one day.

The Cons

They don’t disclose exchange rates upfront. Card transfers are not supported and some banks may charge fees when transferring money with them. The list of banks that charge fees are not provided. Some transfers can take up to four days. Local cash pick-ups are not offered.

309

MoneyCorp

MoneyCorp is one of the largest foreign exchange businesses and has offices in the UK, USA, France, Spain, Hong Kong, Australia, and more.

The Pros

Account transfers can be managed with a personal account manager on the phone, or 24/7 online or through their mobile app. Automatic rate alerts and purchases help you get the best deal. Ability to setup scheduled direct debits.

The Cons

Limited information on their website. According to reviews, the sign-up process can take a little longer than average. Minimum transfer of £50.

310

OFX

OFX has global offices located in London, Sydney, San Francisco, Toronto, Hong Kong, and Singapore.

The Pros

No transfer fees. Most major currency transfers are processed within 24 hours. Monitor transfers with their app or website, and receive SMS and email alerts. You can send money to over 15 countries. No maximum transfer amounts. Customer service available 24/7. Quick and easy sign-up.

The Cons

They only offer bank-account-to-bank-account transfers, so you can’t use debit or credit cards. Smaller amounts of transfers may end up being more expensive. No local cash pick up options. No delivery options for same-day or overnight. Minimum transfer of £1,000.

311

Currencies Direct

Currencies Direct offers business and personal accounts. They have over 20 branch locations, including London, Spain, France, India, China, and USA.

The Pros

Transfers available 24/7 online, over the phone, or through their app. Transfers to over 200 countries in over 40 currencies. Transfers are free. You can create rate alerts so you are able to buy at the best time. Local collection accounts, batch payments, and risk management tools for businesses. Most funds are transferred the same day and can be tracked online or through their app. Multiple awards for their money transfer services. Quick and easy sign-up.

The Cons

Minimum transfer of £100.

312

TransferWise

TransferWise has created a name for itself by providing mid-market rates and a transparent fee model with no surprises. They offer personal and business accounts, and have 12 different international offices providing service in over 59 countries.

The Pros

Clear pricing is shown upfront. No minimums for a transfer. Fees seem to be lower than other competitors, though transfer times might be longer as a result. Offers account management online and through their app. Borderless account available that services 30+ countries and comes with a free MasterCard.

The Cons

Reviews state that bank transfers tend to be slower when compared to other providers. Cash deposits may cost a fee.

313

Leopay

Rebranded from LeuPay to LeoPay in 2018.

The Pros

The first two physical Visa cards are free with no issuing or monthly fees. Free IBAN accounts in over 10 currencies. Can access your account both online and through their mobile app for easy management. Free peer-to-peer transfers. Instant notifications about account activity. Direct debit options for 50p per transaction. Quick and easy setup.

The Cons

There are some negative reviews online that cite funds being withheld, as well as accounts being closed down.

314

Neteller

Neteller is similar to Skrill in their origin having mostly to do with online gambling sites, but has evolved to include more options.

The Pros

Instant money transfers. They have an app for easy account management. It can be used to claim winnings through online gambling sites.

The Cons

Negative online reviews cite poor customer service.

315

ecoPayz

Founded in 2000, ecoPayz is one of the oldest e-wallets around. They provide access to both a digital card and prepaid Mastercard.

The Pros

No charges for peer-to-peer transfers. Easy and quick setup that doesn’t require a bank account or credit check. Offers monthly promotions and offers.

The Cons

They don’t have a mobile app available for easy account management.

316

WorldRemit

WorldRemit provides money transfer solutions for individuals in many different countries who want to send money locally or abroad.

The Pros

Low and transparent costs. Transfers typically completed within minutes. A lot of positive reviews available online. Offers cash to local pick-up services, depending on the country. You can manage your money through their app.

The Cons

Some negative reviews cited poor customer service. Exchange rates can be on the higher end.

317

Skrill

Skrill originally started out as a money service for online gambling but has evolved to include more e-wallet services

The Pros

Can make payments online or through apps. Easy to sign-up. Transfer winnings from gambling websites.

The Cons

There are some fees depending on the type of transaction. Some reviews find fault with their fraud protection services.

318

Google Pay

Like Apple Pay, Google Pay is a huge name for e-wallets, servicing millions of customers every year.

The Pros

It can store multiple debit and credit cards, as well as manage airline boarding passes and tickets, movie tickets, gift cards, and set reminders to use store loyalty cards when you enter their shop. Works online, with hundreds of apps, and in most stores where Apple Pay is accepted. Easy to use app for money transfer and management. No fees on most transfers or payments. Quick and easy setup.

The Cons

Possibility of funds being held if there is any suspicious activity.

319

Papaya

Papaya is a relatively new company that provides support for online payments and prepaid Mastercards for both businesses and individuals.

The Pros

Easy fund transfer and online purchasing power through their browser. You can use the ATM with their Mastercard. Quick and easy setup.

The Cons

Limited amount of reviews available online. They seem to be only browser or card-based with no mobile app.

320

ePayments

ePayments supports business and personal accounts. They provide a prepaid Mastercard in addition to their e-wallet for ease of use in stores.

The Pros

The Mastercard works at ATMs so you can withdraw money in any currency, though there is a fee. Ability to open a European IBAN account online. Mobile app available for Apple and Android devices comes with an intuitive dashboard so you can easily transfer and manage funds. Quick and easy setup.

The Cons

There are some negative reviews online stating technical and customer service issues.

321

Apple Pay

A well-known name in the e-wallet industry, Apple Pay is one of the largest options available internationally.

The Pros

Supported by most major credit and debit cards. Can make purchases above the £30 contactless limit in most shops, through apps, and on the web. It can store multiple debit and credit cards, as well as manage airline boarding passes and tickets, movie tickets, gift cards, and select store loyalty cards. Quick and easy setup.

The Cons

Limited to use on Apple products (iPhone, iPad, Mac or the Safari web browser). It only works with iPhone 6 and beyond. You can’t use it everywhere as not all stores are Apple Pay equipped.

322

Allied Wallet

Allied Wallet provides a prepaid Mastercard that has additional security features over traditional bank cards. Fund transfers to friends or associates occur within 24 hours.

The Pros

The comprehensive dashboard makes fund management simple. Can send and receive funds 24/7. You can transfer money anytime to anyone’s account.

The Cons

Limited online reviews about their e-wallet services.

323

iZettle

iZettle was founded in Stockholm in 2010, the financial technology company revolutionized mobile payments with the world’s first mini chip card reader and software for mobile devices.

The Pros

Good for small to mid-sized businesses. Monthly contracts with clear pricing information available on their website. They provide a mobile credit card processing app and card reader. No early termination fees. The software is easily integrated with 3rd-party POS systems, and includes in-app invoicing and basic employee management.

The Cons

No 24/7 customer service available or online chat functions. They were acquired by PayPal in 2018, so there’s limited information on how this will affect their business.

324

ProMerchant

ProMerchant is good for small businesses that are not considered high risk. It offers e-commerce, retail, restaurant, phone/mail orders, and mobile services. It is associated with Fifth Third Bank.

The Pros

They offer face-to-face, e-commerce, phone/mail orders, and mobile payment options. Ability to try them out virtually risk-free thanks to no application fees, monthly contracts or cancellation fees. Once your account is setup, you can start accepting payments within 24 hours. They also offer free equipment placement and EMV-compliant, Bluetooth-connected mobile card readers.

The Cons

The company is relatively new so there are limited reviews available online. They also do not provide pricing information on their website. No online chat support available.

325

Worldpay

Worldplay has been operating since 1989 and was at the forefront of online payment options. Pricing plans are a combination of tiered and interchange-plus pricing plans. Merchants who process a high volume of transactions may qualify for rates as low as 2.70% + 8p per transaction.

The Pros

They are a large, international processor that was at the forefront of online payments for businesses. Offers a combination of tiered and interchange-plus pricing plans. They offer card machines and smart till rentals. Virtual terminal and payment gateway included. Customer service via phone or online is available 24/7.

The Cons

Not as competitive of an option for smaller businesses as they offer better prices for a higher number of monthly transactions. There may be issues integrating with different POS systems. Automatic renewal clause. Reviews state that early termination fees can be over £245 per location.

326

Elavon

Elavon is the innovative, secure, and global partner for your payment processing needs, whether you do business online, mobile, or in-person. For more than 25 years, Elavon has been a leader in payment processing, leveraging the world’s best technologies for our partners from large worldwide enterprises, to locally owned small businesses.

The Pros

Interchange-plus pricing plans available. Good options for smaller businesses, including face-to-face, online, and mobile app for Apple and Android devices. No early termination fees.

The Cons

Terminal leasing can be expensive. An automatic renewal clause is included in the standard three-year contract. Limited pricing information available without calling.

327

First Data

First Data is a US-based processor that was founded in 1971 and has grown to include many countries. They offer lower rates to businesses with high volume. Reviews cite fees ranging from 2% – 3% and 21p to 33p per transaction, depending on the transaction type.

The Pros

Full line of Clover terminal, mobile and POS systems, including EMV and NFC-based payment methods available. A website builder is available with good technical support. There are many online reviews that refer to excellent customer service.

The Cons

While a good option for small businesses, it does offer lower rates to businesses with higher volumes of monthly transactions. Pricing information is not disclosed on their website. Equipment rental fees can be high. Longer contracts with a liquidated damages clause.

328

Sage Pay

Sage Pay is a leading provider in Europe and they claim that over 50,000 businesses use their services every month. They offer two tiers of packages to meet the needs of businesses of all sizes. They offer flat monthly pricing and are one of the highest-rated payment processing businesses in the United Kingdom. They accept all major payments, including PayPal, from over 25 different currencies.

The Pros

Pricing information is available on their website. Their services can meet the needs of all sized businesses. Offers a variety of merchant services, including online, mail, telephone, and card machine payments. Accepts all major payments, including PayPal and over 25 different currencies. Fraud prevention included. Analytics to view all customer data and business insights. e-Invoicing available. Online reviews suggest that customer service is good.

The Cons

There is no online chat feature through their website. Customer service calls cost 2 pence per minute. Some reviews say that termination fees can be high while other reviews say that you can have them waived through your account representative.

329

Global Payments

Global Payments is a great option for businesses with complex needs as it handles everything internally. It is one of the largest merchant account providers and operates in several countries. It’s also one of the few processors to be publicly traded on the New York Stock Exchange, lending to its reliability and stability.

The Pros

They are a large, international processor with an established reputation. They offer a full line of services and their software is able to process online, face-to-face, mobile, over the phone, and mail-in payments. The interchange-plus pricing model means a more tailored package for your business. No setup fees to get started. Many payment features can integrate well with more complex business needs. Relative lack of complaints considering how large the business is and how long it’s been around.

The Cons

Pricing information is not available on their website. Early termination fees and automatic contract renewals can lock you in. It can be expensive for businesses with fewer monthly transactions.

330

Epoch Payment Solutions

Epoch Payment Solutions provides merchant account and billing services to high risk merchants.

The Pros

They state that their pricing model is all-inclusive so you know what you’re paying for and how much every month. They also state that they do not withhold any reserve. They seem to include level 1 PCI Compliance in their standard rate.

The Cons

Limited information about them available online. Many negative reviews online, though it’s hard to discern the validity of some of them.

331

Host Merchant Services

Host Merchant Services (HMS) has been around since 2009 and provides merchant account solutions for online and brick-and-mortar businesses in both high risk and low risk industries.

The Pros

They disclose their prices on their website. However, high risk merchants should be aware that the listed prices are probably low when compared to what they’ll actually end up paying. They offer month-to-month contracts with no early termination fees. Once again, this might change depending on your industry. Good online reviews overall.

The Cons

Their services might be expensive for merchants who have a lower monthly volume of transactions.

332

Verotel

Verotel has been in business since 1998 and specializes in high risk markets that sell such things as digital goods and viewer subscriptions, specifically in the adult entertainment industry.

The Pros

They disclose their rates openly on their website, though customers should be aware that rates may vary depending on their circumstances. They don’t seem to have an early termination fee. PCI Compliance fees are included in the annual subscription.

The Cons

Some negative reviews online mention poor customer service that is hard to reach and billing errors.

333

Instabill

Established in 2003, Instabill provides merchant account solutions to high risk and international clients. They support a wide number of high risk industries, both through online and brick-and-mortar storefronts.

The Pros

Extensive amount of information available on their website regarding their business, the information they require to open an account, and why they don’t disclose pricing or contract terms. Generally positive reviews online from customers.

The Cons

No pricing information or contract terms disclosed on their website. Customer services are only available during select times. Many online complaints seem to center around their funding holding and account cancellation policy. However, it’s worth noting that Instabill’s fraud prevention measures seem on par with other companies in the industry.

334

Paydoo

Founded in 2013, Paydoo offers merchant account services to both standard and high risk companies that operate exclusively through e-commerce.

The Pros

Live analytics and reporting software to help you make choices for your business. Potential for referral, ISO, and PF partnerships. Offers 24/7 customer service through email and phone.

The Cons

No information is available online about their fees or contract terms. They may impose cash reserves, depending on the account type.

335

eMerchantBroker

eMerchantBroker has been operating since 2011 and specializes in providing services to high risk merchants that may have been turned down by other processors.

The Pros

Everything is handled in-house. Provides a proprietary dashboard and tools for tracking and account management. Tech support will help you seamlessly integrate with thousands of third-party applications. Chargeback mitigation. Generally favorable reviews from clients and consumers. 24/7 customer support via phone, chat, and email.

The Cons

Little information disclosed about their rates and fees, or contract length or terms. However, this is standard for processing for high risk businesses.

336

CC Bill

CCBill was founded in 1998 and has been specializing in e-commerce merchants both internationally and in high risk industries.

The Pros

There are no listed monthly account fees. They also do not charge gateway fees. Offers 24/7 customer service via phone and email, and has an extensive FAQ page for self-help. Supports automatic subscription billing and offers loyalty and retention tools. Pricing information is disclosed on their website, though you can expect that they might vary from this, depending on your needs.

The Cons

Large annual fees. Online forums mention that large transactions can be held in reserve accounts for up to six months, though this is not an uncommon practice with high risk merchants. No information disclosed on their website about contract terms.

337

Allied Wallet

Founded in 2002, Allied Wallet specializes in e-commerce solutions for high risk merchants. While they operate worldwide, most of their business comes from the UK, Russia, and China.

The Pros

Simple APIs that can be integrated with any e-commerce platform, in any programming language. They accept payments from over 100 alternative payment methods, including Alipay, JCB, Maestro, Bancontact, and many more. 24/7 customer service available through live chat, phone, or email.

The Cons

Limited pricing information available, though there is mention of fees that include monthly maintenance, transactions, refunds, retrieval, chargeback, and wire. They also have a rolling reserve. There are limitations to which high risk industries they service, including businesses that sell drugs, pornography, prostitution, or weapons. A full list is available on their website.

338

iZettle

Relatively new, iZettle was founded in 2010 and was acquired by PayPal in 2018. Provides excellent processing solutions for small to medium-sized businesses. They supply a mobile credit card processing app and card reader similar to GoPayment and Square. It also accepts chip-and-PIN cards.

The Pros

Clear pricing available on their website with month-to-month contracts. Works with iPhone, iPad, and Android devices. No early termination fees. The software includes many benefits, including easy integration with 3rd-party POS systems, in-app invoicing, and basic employee management.

The Cons

No 24/7 customer service available or online chat functions.

339

First Data

First Data is a US-based processor that was founded in 1971 and has grown to include many countries. They offer lower rates to businesses with high volume. Reviews cite fees ranging from 2% – 3% and 21p to 33p per transaction, depending on the transaction type.

The Pros

Full line of Clover terminal, mobile and POS systems, including EMV and NFC-based payment methods available. Easy-to-use website builder available. Good support for businesses looking to expand digitally.

The Cons

No clear information on pricing policies. High equipment rental fees have been referred to in online reviews, as well as a liquidated damages clause in the contract, which could extend as long as four years.

340

Worldpay

Worldplay has been operating since 1989 and was at the forefront of online payment options. Pricing plans are a combination of tiered and interchange-plus pricing plans. Merchants who process a high volume of transactions may qualify for rates as low as 2.70% + 8p per transaction.

The Pros

They offer rentals on card machines and smart tills. They also include a virtual terminal and payment gateway. Customer service agents are available 24/7 via phone or online.

The Cons

No clear information on pricing policies. Reviews state that early termination fees can be over £245 per location. The standard three-year contract and an automatic renewal clause lock you in. Some issues have been cited in reviews with integrating into POS systems.

341

2Checkout

2Checkout was established in 1999 and is fully PCI compliant. Accepts multiple payment methods, including credit and debit, as well as Paypal. They are optimized to support online and mobile payments. Flat-rate pricing information is available on their site and begins at 3.5% + 29p per transaction.

The Pros

Integrates well with over 100 shopping carts, including Shopify, Magento, Bigcommerce, and WooCommerce. It can process 87 different currencies in 15 languages. Customisable checkout process to match your businesses’ branding. Has options for high risk merchants.

The Cons

Slightly higher fees than other processors. Funds are held. Not a good option for brick-and-mortar businesses.

342

Verifone

Verifone was established in 1981 and provides services in over 150 countries. They process all major payment methods and provide solutions for payment gateways, virtual terminals, and online reports.

The Pros

They are good for businesses of many sizes and provides support for creating customer loyalty programs, mobile vouchers, and gift cards.

The Cons

Pricing is not disclosed on their website. There seemed to be a lot of negative complaints about devices and customer service.

343

BlueSnap

BlueSnap was founded in 2001 and works with a global network of banks to provide individualized services. It provides access to 100 payment types, including all major credit cards, PayPal, ApplePay, MasterPass, Visa Checkout, Google Pay and more in over 180 countries. Fees begin at 1.40% + 20p.

The Pros

Month-to-month contracts. No setup or cancellation fees. No monthly fees for the first 12-months. Pricing is clearly listed on their website.

The Cons

Monthly maintenance fee if you process below a certain amount. Not a good option for larger businesses with numerous monthly transactions. No high risk management options. Reviews state that they could have better customer service.

344

Flagship

Flagship has been offering services to small to medium-sized businesses since 2001. While they don’t readily disclose their fees, reviewers have placed their fees around 4% and higher.

The Pros

There are no setup, application or early termination fees. Will reprogram your POS terminals for free as part of your setup. Offers payment gateway and virtual terminal options. Mobile processing and Clover POS options are also available.

The Cons

Lack of information about their fees and a concentration of bad reviews about pricing practices. No online chat feature.

345

ProMerchant

ProMerchant was founded in 2018 and is an affordable option for merchants who have monthly transactions upwards of £4,200. It offers interchange plus fixed rate and interchange plus flat monthly fee pricing options.

The Pros

There are no application or account setup fees and monthly contracts can be terminated at any time with no penalties. Offers EMV-compliant, Bluetooth-connected mobile card readers.

The Cons

No online chat support features or specific pricing disclosed on their website.

346

Helcim

Helcim has been in business since 2006. It’s good for small to medium-sized businesses with consistent revenue. Helcim provides interchange-plus pricing models and is transparent on its website with pricing and fees.

The Pros

With Helcim, you are not tied into any long-term contracts and don’t have to worry about early termination fees. Easy integration with third-party POS systems. Well-rated customer service support.

The Cons

Not a cost-effective option for merchants conducting monthly transactions below £1,300. Does not offer an EMV-compliant mobile card reader.

347

Card Cutters

Card Cutters has been providing practical transaction solutions to smaller businesses since 2009. While there is not a lot of information available online about transaction fees, packages can start at £9.99 per month, not including rental fees.

The Pros

No sign-on fee. Back-office reporting, cash advance options, and a GoogleAdwords credit can help emerging restaurants get started.

The Cons

Termination fee if you are renting equipment. Some reviews cite unknowledgeable sales reps and slow response times from customer service.

348

Barclays

Barclays was founded in 1966 and serves businesses of all sizes in a variety of industries, though they may not be the best option for smaller businesses. They also provide international services. Expected transaction fees range from .75% to 1.5%

The Pros

In-person, over the phone and online transaction solutions available with high security and anti-fraud features. Knowledgeable tech support. Potential for better deals if you have a business bank account through them.

The Cons

18-month contract with high termination fees. Potentially long holds for customer service.

349

iZettle

iZettle is a Swedish company founded in 2010. This option is especially good for the hospitality industry due to its more advanced capabilities. You can expect a flat rate of 1.75% per transaction and a 2.5% fee for invoicing.

The Pros

The reader works with iPhone, iPad, and Android devices and accepts magstripe, chip, and contactless payments. The software integrates well with third-party POS systems. iZettle offers pay as you go contracts and there are also no termination fees.

The Cons

Limited customer service hours that can only be expanded by paying an additional monthly fee.

350

Lloyds Bank Cardnet

Lloyds Bank Cardnet is a leading name in European banking and their merchant services are fulfilled by Cardnet. If you hold a Lloyds Bank business account, you can also qualify for extra bonuses with your merchant account.

The Pros

A 12-month minimum contract. Offers smart till rental, countertop machines, wireless and mobile, and contactless payments for transactions under £20.

The Cons

Early termination fees and sign-up fees. These can be reduced or eliminated with a Lloyds Bank business account.

351

Payzone

Payzone is a UK-based processor that was founded in 1989. It currently only serves businesses in the United Kingdom and Ireland. Rates vary between .6% to 2.5% plus a flat fee based upon estimation.

The Pros

No setup fee and a 12-month standard contract. Offers online payments, mobile card machines, and portable PDQ terminals. Flexible contracts that allow you to choose the services you want. 24/7 customer service.

The Cons

No clear pricing policy. While they advertise no early termination fees, online complaints say that this is misleading. While their customer service is available 24/7, reviews have complained that the service provided is less than great.

352

First Data

Operating since 1971, this US-based processor has expanded to include many countries. While a good option for small businesses, it does offer lower rates to businesses with high volume. Rates are not disclosed on their website, but reviews cite fees ranging from 2% – 3% and 21p to 33p per transaction, depending on the type.

The Pros

Offers a full line of Clover terminal, mobile and POS systems, including EMV and NFC-based payment methods. An extensive online knowledge base, including access to a website builder. Good support for businesses looking to expand digitally.

The Cons

High equipment rental fees and recurring account fees can add up over the span of the four-year standard contract. There is also a liquidated damages clause.

353

Worldpay

A large, international processor that has been operating since 1989 and was one of the first in the business to offer online payment options. They offer a combination of tiered and interchange-plus pricing plans. High volume merchants may qualify for rates as low as 2.70% + 8p per transaction.

The Pros

Card machine and smart till rentals are available. They also include a virtual terminal and payment gateway. Customer service via phone or online is available 24/7.

The Cons

Some issues with integrating with different POS systems. Standard three-year contract duration and an automatic renewal clause locks you in long-term, even if you are dissatisfied. While undisclosed on their website, reviews state that early termination fees can be over £245 per location.

354

ProMerchant

ProMerchant is good for small businesses that are not considered high risk. It offers e-commerce, retail, restaurant, phone/mail orders, and mobile services. It is associated with Fifth Third Bank.

The Pros

Month-to-month contracts and no cancellation fees means that trying out this processor is relatively risk-free. There are also no application fees and once you setup an account, you can start accepting payments within 24 hours. They also offer free equipment placement and EMV-compliant, Bluetooth-connected mobile card readers.

The Cons

No high risk management options. There is very little information on pricing disclosures and the company is relatively new. Also no online chat support available.

355

iZettle

Best for small or emerging businesses, but still competitive enough to accommodate medium-sized businesses. iZettle is a mobile credit card processing app and card reader similar to GoPayment, Square, and PayPal, which acquired it in 2018. However, unlike those other options, it was created to accept chip-and-PIN cards.

The Pros

The affordable and easy-to-use reader works with iPhone, iPad, and Android devices making it accessible for most merchants. Month-to-month contracts with flat-rate pricing lets you know what to expect. There are also no early termination fees. The software boasts many benefits, including easy integration with 3rd-party POS systems, in-app invoicing, and basic employee management.

The Cons

There is no 24/7 customer service available or online chat functions. There is limited scalability in place to support your company as it grows.

356

Global Payments

Global Payments is a great option for businesses with complex needs as it handles everything internally. It is one of the largest merchant account providers and operates in several countries. It’s also one of the few processors to be publicly traded on the New York Stock Exchange, lending to its reliability and stability.

The Pros

Tailored pricing models ensure that all of your business needs are being met from their full line-up of products and services. Their relations in many countries also make it a good option for international merchants. High risk management and high level 3-D Security make it a solid option for businesses where fraud is rampant.

The Cons

Sign-on isn’t free and cancellation fees will be applied for early termination. Contracts can be lengthy with automatic renewals, so this is something to keep an eye on.

357

Leaders Merchant Services

Serving businesses of most sizes, the company specializes in retail, home-based, mail-order and e-commerce accounts. Leaders Merchant Services was acquired by Paysafe Group and uses their software, allowing transactions to be processed via swiped (card present) and keyed (card not present) methods.

The Pros

Provides a wide array of hardware options and business packages to help owners drive business, including funding and website design. Packages also come with a free EMV credit card terminal. Same-day account approval allows you to start processing transactions faster.

The Cons

There have been complaints about the lack of transparency in pricing methods. There is also no high risk management options available. Early termination fees are also a deterrent when contract durations can be as long as three years. While boasting a low .15% rate, there are many complaints online that fees are much higher than advertised.

358

Flagship

Flagship is ideal for small to medium-sized businesses looking to expand their revenue by adding credit card processing to their accepted payments. Their services also include mobile payment processing and secure payment gateways. Flagship is backed by BBVA Compass Bank and is partnered with Paysafe Group.

The Pros

This is a great “no strings attached option.” With no setup or cancellation fees, and month to month payment options, you can try this merchant processor out with little risk. It also comes with free Clover and EMV Terminal options.

The Cons

Due to the volume of accounts that Flagship services each year, there are bound to be bad reviews. However, there is a concentration of bad reviews that focus on the lack of fee disclosures. This can make it difficult to make competitive negotiations with them. There is also no live chat feature available through their website which can be inconvenient when you are trying to get information.

359

DirectPayNet

Servicing the US, Europe, and Canada, DirectPayNet offers payment solutions for high- risk businesses and industries.

Founded in 2009, as a full service Merchant Services Provider, DirectPayNet prides itself on being one of the first companies to back and support fledgling CBD entrepreneurs.

The Pros

Some of their offerings include credit and debit card processing, offshore merchant accounts, incorporation setup, risk management, and fraud detection.

Another selling point for potential customers is the opportunity to take part in a free price analysis to discover how much you would save by becoming a DirectPayNet customer.

Expert support is available 365 days a year.

The Cons

As noted on their website, their focus and specialty seems to be only on medium to large-sized high risk merchants. Therefore, another alternative will need to be sought if you are a smaller-sized business.

360

Connected.co

Situated in beautiful Santa Monica, California, Connected.co’s CEO, JW Epply is an accredited Certified Payments Professional (CPP) from the Electronic Transactions Association (ETA).

The Pros

Connected.co’s features include a state of the art electronic application process, creating a hassle-free experience. The application is also cloud-based, digitally capturing the merchants information and submitting it to their vast network of high risk banks both domestically and internationally.

Additional services consist of: CPP certification, ACH processing, chargeback prevention, fulfillment api, recurring billing options, customizable subscriptions, and chargeback protection.

The Cons

There is no contract information available to the public at this time, but it’s to be expected that their pricing is largely attributed to business type, location and processing history. Also, the company does not provide a specific and dedicated customer support number, which is not something a merchant can do without.

361

Paytriot Payments

Headquartered in Uxbridge, UK, Paytriot Payments assists high risk businesses to receive merchant accounts in a matter of hours instead of weeks.

Not only do they offer merchant accounts but they also offer payment gateways for businesses of any size.

The Pros

For their merchant services, they provide competitive rates, a smooth boarding process, multi-currencies, and 24/7 customer service.

Their payment gateway are Level 1 PCI DSS Compliant, are 3D secure, are integrated with all major shopping carts, and linked to 150+ processors.

Paytriot also offers e-wallet solutions to customers who are wary of providing their credit or debit card information on a new website.

The Cons

Extremely difficult to find any complaints for this company. On Trustpilot, most merchants gave the company an average of 4.8 out of 5 stars and expressed great satisfaction.

362

Secure Trading

Founded in 1999, London-based Secure Trading Group is comprised of three different companies: Secure Payment LTD, STI, and Acquiring.co, each providing different solutions to various markets.

The Pros

Some of Secure Trading’s solutions include: easy integration, web services payment interface, JSON Payment Integration, hosted payment processing, multilingual pages, virtual terminals (MOTO), ST PAYME, alternative payment methods, reporting portals, STFS Fraud and Transaction Monitoring, PCI, an onboarding process, and dedicated account management, and much more.

The Cons

Secure Trading does not disclose any specific rates or fees in the agreement. This can prevent merchants to negotiate effectively.

363

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

364

iPay Total

Founded in 2018 and headquartered in London, iPay Total offers end-to-end high risk merchant solutions to customers around the world.

iPay Total partners with CBD merchants to protect them from account closures, fraud, and chargebacks.

The Pros

Some features offered on CBD merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

365

CBD Merchant Account

CBD Merchant Account is an international merchant services provider, that has provided solutions for the payment industry since 1990.

The Pros

They support all debit cards, both PIN-based and PIN-less debit and for signature debit.

They provide the capability of either one-time or recurring Automatic Clearing House (ACH) network payments, from their customer’s bank accounts at a much lower transaction fee. It also offers Echeck processing.

The Cons

Merchants will need to proceed with caution as it clearly states that there is a liquidated damages clause and early termination fees. The liquidated damages clause takes effect when a merchant cancels before the contract ends. What follows is the merchant is responsible for paying all the remaining monthly fees plus estimated profit.

There also is a rolling reserve of 10% and if the company cannot withstand the absence of funds, it’s best to steer clear.

Also, there is no support email address provided.

366

PurePay

Founded in 2018 by Dennis E.R. Pedersen and Austin W. Kisiah, PurePay started as a conversation to improve an “outdated unfriendly system” within the payment processing industry.

Located in Surrey, the former advertisers, they sought to close the gap in service and response time of most payment service providers.

The Pros

PurePay offers its merchants the following services: ACH processing, Chargeback Dispute Resolution, prevention programs, high volume payment solutions, Mail Order/Telephone Order Processing (MOTO), online payment gateways, Point-of-Sale (POS) Solutions, crypto payments, fraud prevention, corporation setup, and IBAN Settlement bank accounts.

The Cons

Pure Pay includes a four and a half to six month rolling reserve. This time frame may vary, depending on the bank. However, if you are not able to manage or operate without these funds it might be best to avoid this type of processor.

367

We Tranxact

Focusing on transparency in their rates and contracts, founder Rav Bains learned the reigns of providing exceptional customer service as a kid in his parents’ Birmingham fish and chip shop.

Founded in 2016, Birmingham,UK-based Web Tranxact is well-versed with the challenges in the Cannabidiol retail business and aims to offer solutions by providing CBD online merchant accounts as well chip and pin machines for retail businesses.

The Pros

Merchants can benefit from no PCI DSS fees, no authorisation fees, no minimum monthly services, no monthly contracts, Next Day settlement of funds, no rolling reserves, online reporting and analysis tools, and rates as low as 1.5% (dependent on application). Approvals are as soon as 2 hours.

The Cons

Some of the complaints found against We Tranxact were relating to not being completely transparent about their fees. However, further clarification was given that the merchant bank they work with does increase their fees and this information is communicated to all merchants. All the same, it seems to be something out of We Tranxact’s control which can directly impact the merchant’s bottom line.

368

LimeLight

With two offices in San Francisco, California, and Tampa, Florida, LimeLight was born out of necessity. The company’s founder, Brian Bogosian, started the company in 2008 due to a lack of solutions to combat fraud and analyze data for his direct-to consumer e-Commerce business.

Keenly aware of the gap, Bogosian created solutions to address the challenges merchants faced. Armed with a team of engineers, data scientists, and entrepreneurs with expertise in performance marketing, mobile payments, and enterprise technology, LimeLight is more than equipped to serve their global clients.

The Pros

Some of their key offerings include market insights, marketing automation, billing optimization, customer relationship management, transaction risk processing, analytics, cloud technology, and PCI compliant security. Additional services consist of an account updater, ant-fraud services, Transaction Select, and 3D Verify. With out of the box access to over 300 partner integrations and advanced data analytics, merchants can easily monitor the health of their business.

The Cons

The one downside is that was reported was that the platform was difficult to navigate and very little information was provided to perform specific functions, such as how to use the search and actually searching for customers.

369

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions for aggregated merchant accounts.

The Pros

Some features offered on aggregated merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

370

370

Axcess Merchant Services

Ensuring Security Through Vigilance and Analysis

Founded in 2008 and headquartered in Leeds, England, Axcess Merchant Services offers its customers 51 alternative payment methods, 179 currencies, and fraud experts to tailor a risk screening process. With an expansive network of 390 banks, adult merchants are sure to score competitive rates.
Security is fundamental to their business and Axcess keeps vigilant by conducting continuing chargeback and fraud alert data aggregation as well as analysis.

The Pros

Their high risk merchant services include: instant approval, dedicated technical support, and Dual PCI Level 1 Payment Gateways, Additional solutions offered include recurring billing services, telephone billing and virtual terminal services, mobile payment options, Copy and Pay Integration, and managed merchant services.

The Cons

There is very little information available about their standard contract. It does not share information about pricing, contract details, and virtually no merchant complaints about its fees. Due to its work with high risk merchants, it is to be expected for merchants to pay higher-per-transaction fees as well as experiencing more fund holds.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

371

371

PayWorld

Specializing in the Online Adult Industry

Headquartered in Sussex, UK, PayWorld aims to facilitate reduced rates and secure processing solutions. PayWorld is a subsidiary of Frontline, a company that has been developing IT solutions since 1989.

The Pros

Specializing in high risk businesses in the online adult industry, PayWorld’s features include: acceptance of all credit and debit cards, real time credit card transaction processing with fraud scrubbing, address verification check (AVS) directly from the merchant’s website, 128-bit SSL Encryption (HTTPS) for increased security, quick and easy setup ( 48 hours), PCI Level 1 Certified Gateway Services, customer service and website integration support, online transaction monitoring, and detailed transaction statements. The company also offers offshore merchant accounts and there is no upper limit in the amount to process. No long term contracts or cancellation fees.

The Cons

It was difficult to locate any bad reviews. The only con was that they do require a merchant setup fee based on the business type and the work involved.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

372

372

Secure Trading

High standards within a UK-based Account Management

Founded in 1999, London-based Secure Trading Group is comprised of three different companies: Secure Payment LTD, STI, and Acquiring.co, each providing different solutions to various markets.

The Pros

Some of Secure Trading’s solutions include: easy integration, web services payment interface, JSON Payment Integration, hosted payment processing, multilingual pages, virtual terminals (MOTO), ST PAYME, alternative payment methods, reporting portals, STFS Fraud and Transaction Monitoring, PCI, an onboarding process, and dedicated account management, and much more.

The Cons

Secure Trading does not disclose any specific rates or fees in the agreement. This can prevent merchants to negotiate effectively.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

373

373

BankCard USA

Offering Professionalism and Personalized Customer Service

Founded by sales and merchant services industry expert, Shawn Skelton (current President), in 1993, BankCard USA was originally named Card Service West. It boasts 25 years of serving a variety of high risk merchants.
Headquartered in Westlake Village, California, this leading provider of “end to end” electronic payment products and services assures its customers that they will not deal with high transaction rates and hidden fees. They also claim that their low rate guarantee will beat the rate of any verified merchant account provider.

The Pros

For their high risk merchant account holders, they offer end-to-end support by equipping the online payment gateway with advanced fraud protection filters, chargeback prevention features, including seamless integration with the merchant’s shopping cart and other software. All this is guaranteed at a low rate.

The Cons

Many merchants have complained about BankCard USA’s standard contract agreement of three years, along with a termination fee from $99 to $295. This inflexibility locks merchants into an arrangement that may not suit their business. More fees include monthly minimum fees, and PCI compliance fees.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

374

374

ccNetPay.com

Championing UK and EU Merchants

Maintaining offices in London and Slovenia, ccNetPay’s primary portfolio consists of mostly European merchants. It specializes in Adult digital content, downloads, subscriptions, escort, webcam, and Adult chat and Dating. Some of the supported features within the Adult Merchant Account include: Server2Server API integration, Batch Processing, CVV, AVS, and 3D Secure, Real time reporting and management, Global Card Processing, Recurring Billing, Virtual Terminal, and over 150 supported currencies.

The Pros

There are no service and sign-up fees, no transaction limits, no safety deposits, plus clients get a dedicated support staff for the life of the account.

The Cons

Although it was difficult to find any negative reviews, something to keep in mind is that there is a high risk registration fee charged by its acquiring banks.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

375

375

Verotel

Offering a PCI Compliant Solution

A leading Internet Payment Service Provider (IPSP), Verotel has been in business since it processed its first transaction in 1998. Verotel was awarded Payment Institute status, the first high risk IPSP with such distinction.
Based in the Netherlands, Amsterdam, Verotel’s account offerings are specifically tailored to the needs of both small businesses and larger merchants.

The Pros

Some of their great features include: competitive rates and high volume discounts, free monitoring tools to review sales and manage accounts, cardholder support for online credit card transactions, weekly payouts, accepts a wide range of payment options, no minimum processing requirement, and a free Remote User Management software.

The Cons

Most complaints aimed at Verotel include poor or unattainable customer service. Customer service is absolutely critical for when merchants need assistance in a timely manner. There are also reports of billing errors, and even sudden termination of accounts. These issues can drastically affect the profitability of any business.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

376

376

GSPay (Global & Secure Pay)

Offshore Accounts: A Profitable Benefit for Small Businesses.

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years. One of the solutions that GSPay champions for high-risk merchants is to open an offshore account so taxes would not be an issue. There are no initial costs involved. A professional staff is also available 24 hours a day to serve their clients.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.3

Excellent

A good fit for:

377

377

Instabill

Offering Solutions Through Partnerships

Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.
With chargebacks being the bane of their existence, adult merchants are provided solutions through the website, Instabill.org, which is exclusively dedicated to chargeback prevention, mitigation, and even its reversal.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

378

378

Paydoo

Focusing on Security, Reporting, and Fraud Prevention

With its origins in the Baltics back in 2013, this payment processing company has been fueled by an innovative and entrepreneurial spirit. Registered as an Electronic Money institution by the Bank of Lithuania, it is licensed to operate in 30 countries within the EU.

The Pros

Some of their products and services include a seamless account setup, secure cross border payments, in-house technical care and customer expertise, one-click checkouts, and recurring billing. Additionally, Paydoo is L1 PCI DSS Compliant with 2048-bit SSL data encryption.

The Cons

Paydoo does not disclose its pricing publically. There is no mention of specific rates or fees charged by the company. As standard practice in the high risk industries, merchants will need to expect higher than average fees. They will also be subject to cash reserves.

  • State of the art templates
  • Getting a website very easy
  • Reasonably priced plans

9.4

Excellent

A good fit for:

379

379

CC Bill

Twenty Years working with complex business models

Based in Tempe, Arizona, CCBill provides all-inclusive High Risk e-commerce services. The main European location was established in Malta in 2002 to support the processing needs of European online merchants.
Its products and services include free fraud control, partner marketing services, end-user support, API/Integration Tools, global billing tools, automated recurring billing, one-click tools, robust reporting, membership management, and mobile options.

The Pros

Customers will delight in what they don’t get: no maximum volume/caps, no monthly fees, no cross-border fees, no start-up or application fees, no statement fees, no consumer support fees, no payout fees, and no up-front reserve or security deposit, just to name a few.

The Cons

Over 150 negative reviews were found for CC Bill. However, it’s important to clarify that the majority of those complaints were against CC Bill’s merchants. Apparently, in addition to its merchant processing, CC Bill offers a “customer-facing” service that bills credit card holders directly which has produced complaints such as fraudulent billing, poor customer service, and unexpected fees.
Complaints by actual merchants against CC Bill were not as numerous, but the few include fund holds, processing fees, and customer service.

Conclusion

With more adult merchant account providers offering services that were once denied to those in the adult industry, adult merchants now have a new problem, and that is who to choose as their payment provider. As with any purchase of significance, it is best to contact as many providers as possible to compare pricing and the features that are most needed in your business.

Provider of the Month

Why CC Bill:

This provider has one of the highest approval rates for accepting high-risk business types. PaymentCloud also offers a variety of processing solutions that serve most business types. The company has recieved and “A” rating in our review due to it’s fair pricing, quick application process, and great customer support. If you have a business that has been deemed as “high-risk” for accepting card payments, be sure to get a quote from PaymentClould.