Independent Merchant Services’ staff is responsive, courteous, friendly, and knowledgeable. They are eager to help and they really know how to explain thing in easy-to-understand terms. We also appreciate that you don’t have to put any money out to get advice and for them to negotiate on your behalf. Also, with the many positive reviews, it seems customers are happy with their services. Glowing reviews and recommendations aside, it is important to note that you are bound by the contract...Read Our Full Review
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We focus on three main areas of interest.
We do the hard work!
We review contracts, rates, and fees to ensure you're getting the best deal. We check every nook and cranny to make sure you don't overpay because of misleading terminology, hidden costs, and deceptive sales tactics.Read Our Latest Reviews
We Take Complaints Seriously
We scoure every major review and complaints site to ensure our experience with a payment provider is consistent with other customers. Our goal is to be certain you're getting the most honest snapshot of the company at the time of our writing.
If you feel our review reflect a different experience than the one you've had, reach out to us and tell us about it.
- We check complaints
- We ask key questions
- We find answers
- We talk to the community
- We keep track
Integration requirements can be just as important as fees and customer service. For many merchants, getting up and running quickly and efficiently is imperative to maintaining uptime, and keeping the revenue stream open. We check every provider's integration process to ensure a smooth transition and onboarding process.
How we rated them
What We Liked
What We Like: Independent Merchant Services has knowledge, responsive staff and it does not charge merchants for its brokerage services.
What We Didn't Like
What We Don’t Like: Since Independent Merchant Services acts as a third-party negotiator between merchants and merchant account providers, you have no idea what type of fees, terms, and contracts you are getting into until you are matched with a provider.
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