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The 10 Best Online Gambling Merchant Accounts

Online gaming has become a wildly profitable component of the gambling industry. Most banks, however, still believe they are exceedingly risky. Casinos and online gaming businesses are predisposed to inordinate chargebacks, discounts, and have a higher volume turnover.

Online gambling also gets hit with tons of friendly fraud. This happens when clients dispute a transaction when they merely change their mind. It wasn’t that their credit cards were stolen. They simply chose not to pay for the services.
Despite all these negatives, there are online gambling merchant account providers willing to assist online gambling merchants with their businesses. Here are 10 reputable companies you should look into for your online gambling merchant account.

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GBO International Financial Services

Founded in 2008 and headquartered in Tel-Aviv, Israel, GBO International Financial Services works with top European and Chinese banks to offer the best, customizable merchant account solutions possible for gaming and casino businesses.

The Pros

With minimal application restrictions, a merchant account setup can take place in less than 48 hours. Once approved, merchants receive a merchant account with one of the top European banks, a processing gateway for both credit cards and debit cards, and a processing gateway to facilitate alternative payments.

GBO’s website also provides merchants with a complete list of updated top gaming regulatory authorities, complete with jurisdictions and the corresponding links to regulator websites.

The Cons

Once the completed application and supporting documents are delivered, the time it takes to open a merchant account can take anywhere from 2 to 3 weeks. The only other option for quicker processing (in minutes) is to get an aggregate merchant account (an account shared with other merchants), which comes with its own risks.

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Orbit Card Services

Headquartered in Manchester, UK, Orbit Card Services offer online credit card gateways and international merchant accounts worldwide.

The Pros

Orbit Card Services will provide a merchant account with a reputable, western EU-based acquiring bank with no limitations on processing. Merchants can gain pre-approval in less than 48 hours.

Supported features include: Server2Server API integration, batch processing, CVV, AVS & 3D Secure, real-time reporting and management, global card processing, recurring billing, virtual terminal, over 150 supported currencies, reports API for data pull to back-end, and dynamic billing descriptor.

The Cons

Orbit Card Services does charge a set-up fee and a fairly high annual fee for high risk merchant accounts. It also lacks customer service and seems to work with independent sales organizations.

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Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for online gambling merchant businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

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Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

Web Merchant offers comprehensive online gaming payment solutions.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

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Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

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Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions for gaming and casino companies.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information available about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

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Based in Portsmouth, New Hampshire and with an EU registered address in Lija, Malta, Instabill has been covering the high-risk merchant space since 2001. With constant change within the high risk merchant space, it has remained current with shifts and regulations within the industry.

The Pros

Online gaming merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud. Instabill has unveiled a new payment solution that allows players to purchase a game of their choice: online slots, poker or blackjack, through a gift card.

Although fees are notoriously high for adult merchant accounts, Instabill offers accounts with one of their offshore acquiring banks, providing affordable rates.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

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Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including Casino/Gambling merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

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iPay Total

Founded in 2018 and headquartered in London, iPay Total is an online gaming payment processor that also offers end-to-end high risk merchant solutions to customers around the world.

The Pros

Some features offered on online gambling merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

Provider of the Month

Why GBO International Financial Services

GBO offers assistance for setting up new Online Businesses including eCommerce, Affiliates, Gaming, Forex regulated and more. GBO guarantee’s their work. They refund clients if they don’t succeed. They have a straightforward approach.

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