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With a history of chargebacks, fraud, and controversial offerings, it is no wonder that banks typically avoid merchants in the adult industry like the plague. Luckily for adult merchants, the tide is changing, especially since this ever-growing industry has gained the attention of adult merchant account providers, satisfying the long-awaited need for more affordable rates, reasonable terms, and impeccable customer service. If you are a UK-based Adult Merchant, take a look at these 10 Adult Merchant Account providers that could potentially satisfy your payment processing needs. All offer a variety of products and services that aim to provide you with excellent rates and impeccable customer service.

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CoinsBank

CoinsBank is a Bitcoin payment processor based out of Belize. The platform is licensed, user-friendly, and features advanced trading options such as “stop-loss and take-profit orders”.  It is available for mobile device use with its free, downloadable apps for both iOS and Android.

The Pros

For large volume traders, the app features a “one click instant deposit and withdrawal” capability. Another perk is that CoinsBank provides transfer of currency for free to friends and family 24/7. In addition, transactions are carried out at “live market rates”. This gives users control of their funds.  

Wallets are more secure, given the two-factor authentication system they provide. Furthermore, a 24-hour customer support team is ready to assist and resolve any issues.

The Cons

There are only a limited number of cryptocurrencies that are currently supported. Rates for withdrawals and deposits are expensive. Within the regions of its operations, it is not regulated.

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GoCoin

Founded in 2013, GoCoin is considered one of the most enduring blockchain payments and invoicing platforms in the world today. Through GoCoin’s services, merchants are able to receive Bitcoin Cash, Bitcoin, Dash, Litecoin, Ethereum, and EOS as methods of payment. Their cryptocurrency payments operate at an international level, offering security and flexibility without chargebacks, payment fraud, or volatility in the market.

The Pros

Fiat or cryptocurrency settlements are fast and convenient, charging only 1% on most transactions. Because it offers an easy API, developers can easily integrate with other platforms. The platform itself offers a client dashboard, offering “reporting functionality”, easy access to one-on-one technical support, and customization. Plus, merchants can easily get in touch with their merchant services manager for any questions via e-mail or phone.

The Cons

Both businesses and merchants may need to provide more documents for KYC.

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SpicePay

A great feature offered by SpicePay is that it provides merchants with the ability to withdraw all Bitcoin payments through PayPal. Debit cards and the standard bank transfer can also be used.  Depending on the merchant’s choice, all withdrawals can be made in either Euros or US dollars.

The Pros

There are many great features and benefits of using SpicePay. If you are a merchant in the EU, you can easily access your funds in less than 24 hours. Security is of the utmost importance as all transactions take place by using a secured connection via an “HTTPS protocol” with 128 bytes encryption. Eliminating any tampering by a third party. Their low transaction fees are only 1%.

The Cons

If you are a first-time user of this platform, know that there is a purchase limit of 0.5 BTC if you use PayPal and credit card payments.  For customer service, only an email option is offered.

0 4

GoURL

Established in 2014, GoURL is an online cryptocurrency payment solution providing its services to merchants worldwide. With a current customer base of more than 18,000, they continue to attract more clients to use their Bitcoin/Altcoin gateway.

The Pros

The main draw to GoURL is that website owners and vendors can receive Bitcoin payments directly into their wallets, without the need for a bank account and therefore, no need to convert the funds into fiat currency.

They also offer a WordPress plugin that is highly valued, making it one of the best payment gateway plugins available. Managing orders is a breeze as GoURL provides payment breakdowns that are clear and straightforward. Payments are processed within 30 seconds and are dependable.

The Cons

GoURL will not release funds if the amount is less than 0.01 BTC.

0 5

Confirmo

After acquiring BitcoinPay in 2019, Confirmo has endeavored to accept payments quickly worldwide, with minimal chargebacks and fraud. Headquartered in London, Confirmo offers the lowest transaction fees currently on the market.

The Pros

There are no monthly fees, no costs for the initial setup, and no commitment required. Their charge is only 0.8% per transaction.  It also offers “two fee modes”. With their payout solution, you can automatically send crypto payments from available US dollars or Euros balance. The entire process takes just a matter of seconds to complete.

The Cons

There are inactivity fees that are charged for a prepaid service.

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BitPay

Based in Atlanta, Georgia and founded in 2011, BitPay is a cryptocurrency payments platform that facilitates the acceptance of Bitcoin payments. One of its features, a mobile checkout process, allows buyers to have their funds transferred from their Bitcoin wallet to the merchant’s bank account. BitPay works in over 38 countries.

The Pros

One of BitPay’s most unique features is the BitPay card that works as a Debit/Credit card. This card enables you to use Bitcoins anywhere that Visa is accepted. Merchants can also elect “withdrawal transaction speeds” to any timeframe desired. The platform also offers two-factor authentication, direct bank deposits, ledger payment tracking, and email invoicing.

The Cons

BitPay limits its live support to larger companies. As a result, it only offers email support to most of its merchants. Although merchants are free to cancel their service with BitPay whenever they please, they should expect funds to be held back.

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Shopify

A world-renowned and powerful online store, Shopify, provides the most dependable cryptocurrency payments.

Thanks to its innovative technology, many of its merchants can now accept Bitcoin payments worldwide.

The Pros

With friendly and accessible customer support, setup is easy. Shopify’s platform is packed with features, including APIs that facilitate integrations with BitPay and Coinbase. This makes crypto payment processing clear and simple.

The Cons

In order to take advantage of the payment processing capability, merchants are obligated to register for a Shopify merchant account. Transaction fees are not clear as they are based on who the merchant chooses as their payment processor.

0 8

AlfaCoins

Founded in 2013, AlfaCoins is a trusted Bitcoin payment provider. It offers a special feature where payments can be split into cryptocurrency and fiat currency. Based on the “market depth” of diverse exchanges, AlfaCoins provides a cryptocurrency rate system that awards its merchants with the best rates.

The Pros

AlfaCoins currently accepts Bitcoin, Litecoin, Ethereum, Bitcoin Cash, Dash or XRP and Litecoin Testnet. Its transaction fee is on the lower side at 0.99%. In addition, the subscription fee is free and there are no fees to install the Bitcoin payment system. AlfaCoins can be used in any country throughout the world, with the exception of North Korea and Iran. Funds can be withdrawn in either Euros or US dollars.

The Cons

AlfaCoins does not offer $1 million worth of transactions free of charge.

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Coinbase

Considered the largest Bitcoin exchange in the US, Coinbase is also known to be the biggest global exchange in cryptocurrency. Based in San Francisco, Coinbase is required to obey US laws pertaining to currency exchanges. It is due to this that the company has established itself as one of the most reliable and dependable exchanges.

The Pros

Coinbase provides instant currency conversion from Bitcoin to fiat currency. Merchants do not need to make special requests to withdraw. There are no fees for this exchange up to $1 million of transactions. Beyond that, there is a merchant fee of 1%.

All transactions settle into the merchant’s account within 2 to 3 days.

The Cons

Coinbase only operates in a limited number of countries around the world. Not all cryptocurrency is available for trading. Wait times after purchasing can also be too long. Fees for both withdrawing and depositing money tend to be higher.

10

Pinwheel Pay

As leaders in providing merchants with viable solutions, Pinwheel Pay helps merchants navigate the complex challenges that traditional payment processors are unable to address. It’s offerings include intelligent payment routing, multi-currency processing, and conversion. Now, it’s utilizing the growing force of cryptocurrency by accepting Bitcoin as a method of payment to its merchants worldwide.

The Pros

Pinwheel Pay offers a host of fraud prevention features such as Level One PCI Compliance, technology-focused and accessible APIs and SDK, as well as custom financial technology solutions. 

With their cryptocurrency payments, they are able to deposit funds within 24 hours. The merchant can choose from over 120 fiat currencies, including in US dollars. Also, the Bitcoin to fiat exchange rate is secured at the moment of sale, and therefore the merchant does not need to worry about fluctuations in the market. 

It also integrates smoothly with popular e-commerce powerhouses such as Square, Wix, and Shopify.

The Cons

Cryptocurrency payments is a new solution from Pinwheel and we do not have any cons to share as of now.

11

Bolt Payments

Founded in 2014 but only made public 2018, Bolt Payments is a payment platform with all-in-one services for ecommerce retailers. Unlike other existing solutions, Bolt includes all the following into one single platform: a payment gateway, payment processor, shopping cart, fraud detection services, and personal data entered by the customer.

The Pros

With fewer fields for customers to fill out, the checkout process is expedited. Bolt provides a virtual terminal so merchants can take payments on their computers or phones. It integrates with major shopping carts such as: BigCommerce, Drupal Commerce, Magento 1, Magento 2, Prestashop, Shopify, Volusion, and WooCommerce. Bolt’s risk team reviews any fraudulent activity that their in-house technology detects.

The Cons

Bolt seems to be directing its efforts to draw online businesses that pull in seven to nine figures in sales annually. Therefore they currently do not service smaller ecommerce businesses.

12

Xoom

Launched in 2001 and owned by PayPal, Xoom is a money transfer provider where you can send money from the US, Canada, and Europe (which includes the Eurozone, non-Eurozone countries, including the UK) to over 130 countries worldwide. You can make these payments using your credit, debit card, or bank account. The money can be delivered as cash, a bank deposit, or airtime top-up. It can even be delivered to the receiver’s home address.

The Pros

Use PayPal-linked bank account, credit, or debit. Just keep in mind that you cannot withdraw out of your PayPal balance. You also receive text updates and email notifications to stay informed on the status of your transfer.

The Cons

Negative reviews about Xoom involve not being transparent about the markups in exchange rates. It also seems like the total costs surpass competing money transfer providers.

13

WorldRemit

Launched in 2010, WorldRemit facilitates sending transfers overseas, including, bank deposit, mobile money, and cash pickup. They boast that over 90% of all transfers are approved within minutes. Customers are using 90 different currencies, from over 150 countries all over the world.

The Pros

Pay-in methods include bank transfers, debit and credit cards, SOFORT, Android and Apple Pay, Poli, Interac, Trustly, and ACH. You can transfer money anwhere, at any time using either the WorldRemit website or the mobile app. There is a large and currently growing number of countries for eligible payouts. Easy to setup and use.

The Cons

It is not the most affordable for the transfer of large amounts or to bank accounts. Some customers were confused with the wording on the website. Best for smaller transfers since the fixed fees are lowered due to the decrease.

14

Veem

Founded in 2014, Veem is a secure payment network that specializes in wire payments. Unlike traditional bank wires, Veem utilizes more of an advanced and “tech-based” method to send and receive money. The standard bank wire involves numerous and costly handling fees, not to mention delays in payments.

The Pros

Veem uses blockchain to efficiently process payments safely, by way of a “digital ledger of transactions’ ‘. This eliminates the banks and their fees. Veem is a free payment processing service. However, there is a $20 fee if the receiver requests to receive his international transfer in U.S. currency. It currently works with more than 60 countries. You can integrate your Veem account with Xero and QuickBooks Online Accounting. It’s also user-friendly.

The Cons

Negative reviews about Veem from users claim that they have experienced delays with their payments. For larger payments, users reported a delay of about a week. 

15

SMB Global

Started in 2016, SMB Global is a merchant account services provider located in South Jordan, Utah.  SMB specializes in working with high risk merchants and those who are seeking an offshore merchant account. It seems to cover a vast array of high risk industries, including adult entertainment, collections, fantasy sports, online furniture sales, and so much more.

The Pros

SMB offers payment gateways, integration with over 175 third-party online shopping carts, ACH payments, a suite of automated chargeback services, and business loans. Cost will be higher than average, due to high risk, but still reasonable.

The Cons

Will be required to sign a three year contract with an “automatic renewal clause”, and an early termination fee, which is around $500. Customer service is by phone and email. Hours of availability not listed. No 24/7 support is problematic for merchants outside the US. 

16

Easy Pay Direct

Headquartered in Austin, Texas, Easy Pay Direct is a merchant account provider founded in the year 2000. It primarily works with high risk merchants. EPD offers a great selection of wired and wireless terminals, POS systems, and mobile payment systems that can be sold at wholesale prices instead of leasing.

The Pros

Easy Pay Direct has an extensive network of processors which increases the chances of being approved for a merchant account. Their gateway is a powerful product that is compatible with many online shopping carts and is equipped with Level 1 PCI-compliant security. Other perks include developer resources and merchant cash advances. It does not charge an early termination fee.

The Cons

Pricing structures are not disclosed on the website. However, they do charge using a tiered pricing plan, which will definitely mean getting locked into a three year contract. 

17

HadePay

Founded in 2017, HadePay is a tech startup that provides a full payment and business management solution. It features point of sale, hardware, checkout, accounting, customer management, and payment technologies that equip merchants to accept payments from anywhere. It is owned and operated by ODP Solutions, Inc., and it claims to be the only “payment service that enables digital currency and fiat currency payment in one place”.

The Pros

HadePay’s specialties include mobile payments, blockchain payments, digital currency exchange, custom payment selections, product and inventory management, reconciliation and transaction analysis, chargeback resolutions, easy registration and setup.

The Cons

Negative reviews about HadePay and its services are practically non-existent. The only complaint found was about a merchant having trouble registering on the platform. Only two emails and a phone number is provided for customer support. No reference to the best time to call or when to expect a reply is given.

18

CyoGate Merchant Solutions

CyoGate, based out of Boynton Beach, Florida, offers credit card processing tools for online and mail order Bitcoin businesses. Founded in 2007, they provide domestic and international solutions as well. Although CyoGate is well acquainted with the risk and volatility associated with Bitcoin, they assure merchants that their merchant account will never be terminated. With a vast number of “offshore network” merchant processing partners, CyoGate can offer high risk merchant solutions at much lower costs.

The Pros

Low rates on international high risk merchant accounts are another benefit. It also offers Mail Order and Telephone Order (MOTO) and its own payment gateway called, “Cyogate Internet Payment Gateway”. Additional solutions include mobile payment processing, electronic invoicing, and chargeback prevention.

The Cons

Negative reviews about CyoGate were not found. A phone number and a contact form were the only support information given. There was no information about hours of operation.

19

PayNetSecure

PayNetSecure is a Las Vegas-based merchant account provider that services both domestic and international, high-risk e-commerce businesses.  It offers bitcoin merchant services for crypto exchanges, dealers, and other companies that sell virtual currencies.

The Pros

PayNetSecure offers the following features and benefits for its merchants: quick approvals, an extensive banking network that is friendly to high risk businesses, high risk ACH and Echeck payments, Level 1 PCI-DSS high risk payment gateway, chargeback prevention and mitigation services, and highly-trained customer service reps.

The Cons

Very little information can be found about PayNetSecure’s contract terms. Even less information about whether it charges an early termination fee or a PCI Compliance Fee. Negative reviews about PayNetSecure and its services could not be located. They do offer 24/7 phone support and a contact form on its website, but not much more information is provided.

20

Host Merchant Services

Started in 2009, Host Merchant Services holds offices in both Newark, Delaware and Naples, Florida.  HMS provides merchant accounts for ecommerce and in-person businesses. It also creates “specialized” accounts and custom-made pricing for businesses of all sizes, non-profits, and high risk.

The Pros

Some of HMS’s offerings include credit card terminals, a virtual terminal, a payment gateway, mobile processing, Point of Sale (POS) systems, integration with a variety of shopping carts, gift and loyalty cards, web hosting, Referral programs, merchant cash advances, and PCI compliance. There are no monthly minimums. No application or setup fees. No long-term contracts or early termination fees. Interchange-plus pricing is clearly displayed. Excellent customer support.

The Cons

Very few negative reviews were found. The only one that was reported was that a third-party vendor failed to halt automatic billing long after HMS had closed the merchant’s account.

21

Dharma Merchant Services

Dharma Merchant Services is a merchant account provider that was founded in 2007. It is certified as a green eco-friendly business that donates a portion of its profit to non-profits. It is considered a “low-cost payment processing option” for the healthcare industry. It serves hospitals, EMS, rehab clinics, occupational therapists,  veterinarians, and more. It has partnered up with Clover to offer mobile phone processing and tablet-based POS solutions.

The Pros

Interchange-plus pricing is offered. There are no annual fees or monthly minimum. Dharma offers month-to-month billing without any early termination fees. For qualified non-profit organizations, they feature discounted pricing. It also offers a virtual terminal and payment gateway services. They provide an email form and free customer support phone numbers.

The Cons

Not suitable for business processing less than $10,000 a month. Does not support businesses in high risk industries or international merchants.

22

CDG Commerce

Recognized as a top-rated merchant service provider, CDG Commerce was founded in 1998. It offers payment solutions for mobile, in-person, as well as online healthcare facilities. CDG also has a free payment gateway as well as a virtual terminal called the Quantum Gateway. It provides integration with QuickBooks.

The Pros

CDG can offer interchange-plus pricing to merchants who process more than $10,000 per month. It offers a month-to-month contract agreement without a cancellation fee. It offers a flexible and transparent pricing structure. It offers 24/7/365, US-based customer support for its merchants. There are no annual or membership fees. CDG also provides a certified PCI & GDPR compliant solution.

The Cons

The few complaints that were found about CDG were mostly in reference to difficulties signing up, problems with seasonal merchant accounts, and a misunderstanding about the types of industries it supports. 

23

Fattmerchant

Since 2014, Fattmerchant has led the industry in providing flat-rate, subscription-type pricing. The company’s offerings for low-risk healthcare industries include EMV-compatible countertop terminals, virtual terminals, online payment gateways, online shopping carts, as well as mobile phone processing.

The Pros

Recommended as an alternative to Stripe, due to fund holds and poor customer service, Fattmerchant offers an API for developers, month-to-month contracts, and mobile payment options that are easily integrated. Plus, it offers a reduced “per-transaction” fee, a dedicated customer support line, funding available the next day, and integration with QuickBooks. For customer support options, Fattmerchant makes itself available via phone and email contact, according to its website. Best of all, it offers its very own, “in-house after-hours support.”

The Cons

Negative reviews about Fattmerchant and its services are remarkably few. The only complaints found were in reference to poor sales experiences and unacceptable pricing.

24

Helcim

Founded in 2009, Helcim is headquartered in Alberta, Canada, however, it provides merchant accounts for merchants both in the US and Canada. Besides credit and debit card processing, Helcim also offers mobile payment solutions, a virtual terminal, an online payment gateway, support for multiple currencies, as well as POS equipment. 

The Pros

Helcim features include month-to-month contracts, complete with interchange-plus pricing. It does not have long-term equipment leases. Additionally, there are no early termination fees, PCI Compliance fees, or monthly minimum fees. Merchants can buy their point-of-sale equipment at cost or rent it at an affordable monthly price.

The Cons

Helcim does not provide an EMV-compliant mobile card reader. For merchants processing less than $1,500 per month, this is a costly solution. The only ones found said that the onboarding process was poorly carried out as it delayed activation of their account by two months.

25

SOAR Payments

Soar Payment is a merchant account provider that specializes in high risk credit card processing in the US. Founded in 2015, it offers its merchants POS, a virtual terminal, mobile payment, and eCommerce tools. Partnered with Chargeback.com, Soar is able to equip its merchants with valuable resources to handle any disputed payments.

The Pros

For low risk merchants, Soar offers interchange-plus pricing structures with month-to-month contracts. It also offers free terminals to standard risk merchants. There are no application or setup fees, they have quick underwriting, and an automated application process. It integrates with accounting and CRM software like QuickBooks, Salesforce, and Zoho. Great customer support as each employee has a direct line. They will help you setup your hardware or gateway.

The Cons

At this time, Soar does not support CBD oil merchants. Complaints include costly tiered pricing and a limitation of hardware options. 

26

SMB Global

SMB Global is a merchant account provider that was founded in 2016. It works primarily with high risk businesses. Partnered with 15 domestic as well as offshore banks, SMB is equipped to work with businesses as varied as adult, e-cigarette, firearms, collections, travel and online gambling, just to name a few.

The Pros

Some of the perks that SMB offer include offshore merchant accounts, payment gateways for ecommerce businesses, third-party online shopping cart integration, ACH payments, a suite of chargeback prevention services, and business loans. Customer support is available by phone and email out of their Utah office.

The Cons

No transparency on pricing. Processing rate plans and account fees cannot be found on their site. There is no mention of SMB processing for CBD or hemp products. Although customer support is provided “in-house”, hours are not specified. Therefore, hours could be limited.

27

CDG Commerce

Recognized as a top-rated merchant service provider, CDG Commerce was founded in 1998. It offers payment solutions such as wireless and e-commerce processing tools. CDG also has a free payment gateway as well as a virtual terminal called the Quantum Gateway. It provides integration with QuickBooks.

The Pros

CDG can offer interchange-plus pricing to merchants who process more than $10,000 per month. It offers a month-to-month contract agreement without a cancellation fee. It offers a flexible and transparent pricing structure. It offers 24/7/365, US-based customer support for its merchants. There are no annual or membership fees. CDG also provides a certified PCI & GDPR compliant solution.

The Cons

The few complaints that were found about CDG were mostly in reference to difficulties signing up, problems with seasonal merchant accounts, and a misunderstanding about the types of industries it supports.

28

Square Payments

Started in 2009, Square is known to be abundant in features and having a state-of-the art mobile processing solution without a monthly fee. It can also be used as a countertop POS. There is a fee of 2.75% for all card-present transactions. Merchants also receive a free magstripe credit card reader.

The Pros

Square offers its own Point-of-Sale (POS) software, inventory management, a mobile app, invoicing and billing, a virtual terminal, as well as an API for custom solutions. There are no statement fees and no monthly minimum. It is also transparent with its affordable pricing. A great draw for fledgling businesses without a processing history. 

The Cons

Since it is a “third-party payment processor”, Square has been known to terminate accounts if they deem the merchant too much of a liability. The account can be frozen if fraud is suspected– a death sentence to an ecommerce business.

29

Dharma Merchant Services

Dharma Merchant Services is a merchant account provider that was founded in 2007. It is certified as a green eco-friendly business that donates a portion of its profit to non-profits. It is considered a “low-cost payment processing option” for the healthcare industry. It serves hospitals, EMS, rehab clinics, occupational therapists,  veterinarians, and more. It has partnered up with Clover to offer mobile phone processing and tablet-based POS solutions.

The Pros

Interchange-plus pricing is offered. There are no annual fees or monthly minimum. Dharma offers month-to-month billing without any early termination fees. For qualified non-profit organizations, they feature discounted pricing. It also offers a virtual terminal and payment gateway services. They provide an email form and free customer support phone numbers.

The Cons

Not suitable for business processing less than $10,000 a month. Does not support businesses in high risk industries or international merchants.

30

National Processing

National Processing, established in 2007, is a merchant account provider that offers a varied selection of Clover brand terminals. All support EMV payments. It also has the Clover Go reader for mobile processing. It also provides a payment gateway and ACH/eCheck Processing. Other services include recurring billing, online payment gateway, and a virtual terminal.

The Pros

No account setup fees or annual fees. There is no monthly minimum required. If no free terminal is needed, there is month-to-month billing and no early termination fee. Provides clear and transparent pricing for all its processing plans. They also offer interchange pricing. All rates are locked in for the full length of the contract term.

The Cons

To receive a free terminal, long-term contracts are required. Some complaints against the company include abrupt account cancellation, faulty machine functionality, and poor customer service.

31

SOAR Payments

Soar Payment is a merchant account provider that specializes in high risk credit card processing in the US. Founded in 2015, it offers its merchants POS, a virtual terminal, mobile payment, and eCommerce tools. Partnered with Chargeback.com, Soar is able to equip its merchants with valuable resources to handle any disputed payments.

The Pros

For low risk merchants, Soar offers interchange-plus pricing structures with month-to-month contracts. It also offers free terminals to standard risk merchants. There are no application or setup fees, they have quick underwriting, and an automated application process. It integrates with accounting and CRM software like QuickBooks, Salesforce, and Zoho. Great customer support as each employee has a direct line. They will help you setup your hardware or gateway.

The Cons

At this time, Soar does not support CBD oil merchants. Complaints include costly tiered pricing and a limitation of hardware options.

32

Durango

Durango, founded in 1999, is a merchant account provider that serves both US and international merchants. They specialize in serving high risk merchants. They specifically cater to businesses that have poor credit. They service mail/telephone order, internet, mobile, and retail accounts. Other businesses that they serve include membership businesses, multi level marketing, online auctions, fantasy sports, and much more.

The Pros

The company has its own payment gateway, Durango Pay, which supports online sales, integrates with third-party shopping carts, API, dashboard analytics, and can also be utilized to process recurring and subscription payments. It  offers mobile credit card processing through a third party app called iProcess. Customer support is prompt, supportive and available via phone and email.

The Cons

Durango does not offer 24/7 support. It also does not cater to businesses that sell CBD or hemp products. Also no information exists about its contract or service fees.

33

Centurion Payment Services

Centurion Payment Services was founded in 2012 and is a merchant account provider that services both standard risk as well as high risk merchants. Some of its offerings include an online payment gateway, virtual terminal, and  EMV-compliant processing equipment for face-to-face transactions. It offers CBD merchant accounts and credit card processing for kratom, nutraceuticals, travel clubs, multi-level marketing, fantasy sports, and much more.

The Pros

Centurion provides its merchants with 24/7 customer support and free setup of their equipment. Its pricing structure is given a full page to display on its website. For CBD merchants, Centurion offers a per-transaction fee of 6.95% plus $ .30 and a monthly fee of $35.

The Cons

Centurion claims to offer 24/7 customer support, yet it only shows a general phone number. Overall, negative reviews were difficult to find and therefore the company is not a scam.

34

Payment Depot

Founded in 2013, Payment Depot provides payment processing for
“standard-risk” merchants. For its merchants, it provides Clover POS products, a virtual terminal, mobile phone processing, chargeback tracking, and an Authorize.net payment gateway. 

The Pros

For a fixed monthly fee, Payment Depot offers wholesale transaction prices without any markups. There are no equipment lease fees, termination fees, or PCI Compliance fees. All terminals can be purchased for a “one-time” price. Most business types can enjoy the benefit of “next day funding”. Monthly and per-transaction fees are fixed and therefore merchants get a better deal. Overall, they have a very transparent pricing structure. There are no deceitful quotes listed.

The Cons

The complaints against Payment Depot are few and those that have been reported mainly deal with bad customer support from both Payment Depot and First Data. They also cited technical issues. 

35

Payline Data

Payline Data has been continuously rated as one of the leading merchant account providers. It is equipped to offer services to a wide range of businesses, including those in the high risk industries. Some of its offerings include retail credit card terminals, mobile phone credit card processing, an online payment gateway, a virtual terminal, integration with QuickBooks, and many more point-of-sale solutions.

The Pros

Payline Data is a great solution for companies of any size, from small to large corporate ventures. It offers interchange-plus pricing along with month-to-month contracts, and no early termination fees. There are numerous positive testimonials online from satisfied merchants. The company’s terms are more reasonably priced, transparent, than most of its competitors.

The Cons

The most common complaints that merchants had about Payline Data had to do with funds being withheld, products malfunctioning, and sluggish customer service.

36

High Risk Pay

Processing payments since 1997, High Risk Pay offers its services primarily for high risk merchants. Some of its offerings include point-of-sale equipment, ACH processing, and chargeback prevention. The following industries are served by High Risk Pay: e-commerce, e-cigarette, startups, travel, poor credit, high volume, international, as well as adult merchants.

The Pros

It offers custom pricing structures to all its merchants. They are transparent about their rates and fees. All transactions are PCI DSS Secure. They handle payments in the US, Canada, and internationally.

The Cons

They are unclear about equipment and hidden fees. High Risk Pay does not disclose if they have their own payment gateway or use another service. Having relationships with numerous banks means a “lack of consistency in fees”. All contract terms and fees will be set by the bank that issues the merchant account. Information on technical support is missing.

37

Card Z3N

Card Z3N was founded in 2018 and serves both average risk and high risk online merchant industries. It offers both e-commerce and retail solutions for businesses such as: auto parts, adult, credit repair, diet programs, e-cigarettes, electronics, extended warranties, fantasy sports, and nutraceuticals, just to name a few.

The Pros

Card Z3N offers payroll, business capital, and payment gateway tools to merchants. They also provide virtual terminals, recurring billing, and integration with QuickBooks. Card Z3N is also praised for having excellent customer service due their assistance in setup, great follow-up, quick answers to questions, and low prices.

The Cons

The only downside found about this company was the lack of pricing information disclosed to the public. Also, there are no customer service hours listed and therefore merchants can’t know when to call. The “Contact Us” form does not have a space to write a message or ask a question.

38

Fattmerchant

Since 2014, Fattmerchant has led the industry in providing flat-rate, subscription-type pricing. The company’s offerings include EMV-compatible countertop terminals, virtual terminals, online payment gateways, online shopping carts, as well as mobile phone processing. 

The Pros

Recommended as an alternative to Stripe, due to fund holds and poor customer service, Fattmerchant offers an API for developers, month-to-month contracts, and mobile payment options that are easily integrated. Plus, it offers a reduced “per-transaction” fee, a dedicated customer support line, funding available the next day, and integration with QuickBooks. For customer support options, Fattmerchant makes itself available via phone and email contact, according to its website. Best of all, it offers its very own, “in-house after-hours support.”

The Cons

Negative reviews about Fattmerchant and its services are remarkably few. The only complaints found were in reference to poor sales experiences and unacceptable pricing.

39

Host Merchant Services

Host Merchant Services offers payment services for e-commerce businesses. Some of their offerings include web hosting, online marketing resources, an online payment gateway, virtual terminal, online shopping cart integration, mobile payment solutions, and much more.

The Pros

The company has received nothing but praise for its customer service. It offers “interchange-plus pricing”, month-to-month contracts, and no terminations fees. Overall, merchants have access to transparent pricing and have the freedom to cancel their account without paying a fee. Merchants enjoy 24/7/365 customer assistance and appear reliable.

The Cons

There was a complaint from a merchant that described a termination fee on a long-term equipment lease. Also, within the contract, there is mention of an early termination fee, only it’s struck through. Merchants are advised to look closely at their contracts before they sign. Misrepresentation of fees and unforeseen equipment leases were also mentioned.

40

CardConnect

CardConnect is a merchant account provider that offers omnichannel solutions for in-store, online, and mobile sales. Their payment processing solutions are “out-of-the-box” and easily integrated into any existing software and POS systems.

The Pros

Great choice for businesses looking to integrate a payment processing tool into their existing software. They offer Clover, which is a POS system that is customizable and features over 425 applications. Month to month contracts are available to some users. This is a hybrid of both an integrated credit card processing tool that can also be transitioned into POS system.

The Cons

There is a lack of transparency in the application process as well as its contracts. Steer clear of  independent sales agents, they are notorious for charging high above market value and including hidden fees. Some merchants have reported being locked into contracts as long as 5 years, with an early termination fee of $750.

41

FirstData

FirstData serves a wide variety of smaller merchant clientele such as retail and food & beverage. It offers state of the art credit card processing tools and point of sales systems that are both effective and cost-effective.

The Pros

FirsData provides its merchants with not only credit card processing solutions, but also ecommerce, rewards programs, cash advances, security for data, insights and analytics tools, and much more. It offers a variety of terminals that will fit any business like wireless and wired terminals, EMV and NFC-based payment processors. Choose among the various ways to get in touch such as: live chat support, 24/7 phone support, or submitting a ticket online. 

The Cons

More than 500 complaints are listed in the cardpaymentoptions.com comments section about “deceptive sales tactics” and “poor customer service” inflicted by resellers and agents.Some merchants have reported feeling confused as to who was managing their account.

42

CreditCardProcessing.com

CreditCardProcessing.com offers its merchants offers a great credit card payment processing solution for small to medium-sized businesses. They will equip merchants with an iPad POS, mobile payment tools, website payments, as well as options for mail orders. There are no setup fees. This is the best solution for small or startup-type of businesses that are bootstrapping their enterprise.

The Pros

There are no setup or cancellation fees. Merchants have access to cash advances. Application process is quick and easy. Quotes are received shortly after submission, yet are “non-commital” and contract terms are open to negotiation. Free customer and tech support help is offered.

The Cons

Even though the standard contract does not include an early termination fee,  a merchant reported being charged a cancellation fee of up to $350. More complaints about contract terms were found like unexpected increases in fees and even holds on funds.

43

Sam’s Club Merchant Services

In partnership with First Data, Sam’s Club offers marketing, ecommerce, point of sale, mobile as well as security solutions.  It offers two rate plans to benefit various types and sizes of businesses.

The Pros

Through Sam’s Club Merchant Services, Sam’s offers five different point of sales solutions. They are all wireless and equipped to take both credit and debit card payments. Depending on the device, they can also accept checks and gift cards. The plan comes with only a $5 monthly minimum and no early termination fees. Best of all, businesses have a dedicated support team at the ready, 24/7.

The Cons

The no early termination fee policy seems to only apply to the accounts that end up cancelling in the first ninety days. Other reports indicate that it offers tiered pricing plans, deceptive sales tactics, and a multi-year contract. 

44

Merchant One

Merchant One offers credit card processing and other merchant solutions for businesses as varied as small eCommerce stores as well as restaurants and brick and mortar businesses. Merchants with less than perfect credit can apply as their approval rate is 98%. Within 24 hours of submitting an application, merchants can begin accepting credit cards.

The Pros

It offers the latest technology in POS systems and payment terminals. Merchant One provides 24/7 support. Month to month contracts are available for flexibility. More help is on the way with an assigned online account manager, and so much more.

The Cons

The most common complaints that merchants had about Merchant One was that agents did not disclose critical information related to contract terms or cancellation fees. One of those fees was a PCI Compliance fee of around $100. Pricing on virtual terminals and payment gateways are not disclosed.

45

Virgin Money

Virgin Money has had international dealings since the 1970s and offers business accounts, savings accounts, loans, insurance, and travel accounts.

The Pros

Eligible deposits with them are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS). Any deposits you hold above the limit are unlikely to be covered.

The Cons

Negative online reviews state that customer service can be slow and unhelpful.

46

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions. Account management is available through their mobile app with an Interbank exchange rate for over 150 currencies and up to €300 per month on ATM withdrawals without a fee.

The Pros

They received their banking license at the end of 2018 and will protect funds up to €100,000 under the implementation of the European Deposit Insurance Scheme (EDIS). They hold all client funds in a tier one UK bank account for safeguarding. They also provide account security through fingerprint identification, disposable virtual cards, Sherlock anti-fraud system, and will be implementing 3D Secure in the future.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

47

TransferWise

TransferWise offers personal and business accounts, and have 12 different international offices providing service in over 59 countries. Borderless accounts available servicing more than 30 countries and over 40 currencies, and comes with a free MasterCard.

The Pros

Keeps money safeguarded under the regulations of the Financial Conduct Authority (FCA) by storing funds in low-risk UK Barclays accounts. In the event that they become insolvent, customer money will be unaffected.

The Cons

Not guaranteed by the Financial Services Compensation Scheme (FSCS). Negative online reviews claim that bank transfers tend to be slower when compared to other providers. Cash deposits may cost a fee.

48

WorldRemit

WorldRemit provides money solutions for individuals in several different countries with local and digital pay-out networks.

The Pros

WorldRemit stores all customer funds in segregated bank accounts as per the Financial Conduct Authority’s requirements, the Electronic Money Regulations 2011 and the Payment Services Regulations 2017.

The Cons

Some negative reviews cited poor customer service. Exchange rates can be on the higher end.

49

Monzo

Monzo states that more than 3 million use their services to manage and spend their money globally. They offer current accounts, business accounts, savings, and more.

The Pros

Eligible deposits are protected up to a total of £85,000 by the Financial Services Compensation Scheme (FSCS). Instead of using passwords that might be hacked, they use links emailed to you. They also offer two-factor authentication.

The Cons

Some online reviews refer to negative customer service experiences, but they generally have positive reviews.

50

MoneyCorp

MoneyCorp is one of the largest foreign exchange businesses in the industry and has offices in the UK, USA, France, Spain, Hong Kong, Australia, and more. They are good for making one-off payments or recurring payments.

The Pros

Safeguarded accounts through segregated account features. Secure online features to help protect against fraud.

The Cons

Limited information on their website. According to reviews, the sign-up process can take a little longer than average.

51

ePayments

Established in 2011, ePayments offers solutions for business and personal accounts, including payments for freelancers, affiliate programs, and social networks. They provide a prepaid Mastercard with the ability to withdraw money in any currency. You can also open a European IBAN account online.

The Pros

They ensure that once funds are received, they are held in a segregated account and safeguarded in accordance with the Electronic Money Regulations 2011. If they become insolvent, funds that you loaded on to your card will be protected against claims from any of their creditors.

The Cons

Some negative reviews online refer to issues with technical aspects and customer service.

52

TorFX

TorFX offers business and personal accounts for currency transfers and payments, with offices located in the UK and Australia. They were voted the Consumer Moneyfacts International Money Transfer Provider of the Year 2016, 2017, 2018 and 2019.

The Pros

Keeps money safeguarded under the regulations of the Financial Conduct Authority (FCA) by storing funds in low-risk UK Barclays accounts.

The Cons

Minimum transfer of £100.

53

N26

Founded in 2013, N26 is a fully licensed mobile bank providing services to over 26 countries, and state that they are ranked among the top ten most valuable FinTech companies worldwide. They offer free worldwide ATM withdrawals, travel insurance, and mobile theft coverage.

The Pros

They protect funds up to €100,000 under the implementation of the European Deposit Insurance Scheme (EDIS). They offer 3D Secure to help prevent fraud. They also have secure fingerprint login and simple card locking features through their app in case you lost your card.

The Cons

Account setup requires you to upload a picture of your face and a photo ID for identification verification.

54

Monese

Launched in 2015, Monese was the first 100% mobile current account in the UK. They provide a mobile app for account management and work with Apple Pay for contactless payments. They are accessible in ten languages and provide cash deposits at over 40,000 locations across the UK.

The Pros

They are subjected to FCA regulations and protecting 100% of your money by holding it in major banks and never lending or reinvesting it. They are also a member of CIFAS, the United Kingdom’s biggest banking service, to provide top-notch fraud protection. Accounts are protected by biometric login and authentication protocols, like 3D Secure.

The Cons

Account setup requires you to upload a picture of your face and a photo ID for identification verification.

55

Monese

Launched in 2015, Monese was born from the desire to provide an inclusive banking experience, and was the first 100% mobile current account in the UK.

The Pros

Clear pricing information is available on their website. Easy account management through their mobile app. Provides a free Mastercard with contactless pay. Works with Apple Pay and there is no limit on contactless pay when you use your smartphone. Accessible in ten languages. Cash deposits available at over 40,000 locations across the UK. International transfers at a competitive fee.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual. Apple Pay features currently only available in France and the UK.

56

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions.

The Pros

Clear pricing information available on their website. Ability to manage your account online and with their mobile app. Ability to categorise built-in budgeting. They can round up monetary amounts on purchases to deposit into a savings account for you. Prove real-time notifications. Interbank exchange rate for over 150 currencies. Up to €300 per month on ATM withdrawals without a fee. Can set up recurring payments.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

57

LeoPay

Rebranded from LeuPay to LeoPay in 2018, they offer services in over 40 countries, including Europe, North America, South America, and Africa.

The Pros

Convenient account management available both online and through their mobile app. Free peer-to-peer transfers and instant notifications about account activity. Direct debit options for 50p per transaction. Free IBAN accounts in over 10 currencies. The first two Visa cards are free with no issuing or monthly fees, and are contactless payment-enabled. No charges for international payments. ATM withdrawals are available worldwide.

The Cons

They require a five-minute video call with a representative for ID verification. Negative online reviews refer to funds being withheld, as well as accounts being closed down.

58

Azimo

Founded in 2012, Azimo has a mission of offering affordable, democratised financial services to all. They began offering business solutions around 2019 and are authorized by the Financial Services Commission (United Kingdom).

The Pros

Easy account management through online and mobile app. International payments and payroll services are available. No minimum transfers, making it good for both business and personal use. Money remittance to over 195 countries in over 60 currencies. Exact delivery times are shown after a transfer is completed and most are completed within a day. Real-time notifications through emails and SMS messages. Quick and easy sign-up.

The Cons

Lack of transfer fees information disclosed on their website. Only your first two transfers are fee-free.

59

Mistertango

Mistertango is a licensed electronic money institute based out of Lithuania and supervised by Central Bank.

The Pros

Clear pricing information available on their website. No monthly fees. Free MasterCard with account set up. ATM withdrawals are free under €200 per month. Offers SEPA & SWIFT money transfers. You can create limitless virtual IBANs for each customer or payment. Account management through an online portal or through their mobile app. Supports Bitcoin with the potential for supporting more cryptocurrencies in the future.

The Cons

There are some negative reviews online referring to account freezes, but each one was addressed by a rep from the company to try to help them.

60

Anytime

When Anytime launched in 2014 originally aimed its services at younger people. By the end of 2015, it expanded to include competitive business options with an emphasis on client feedback.

The Pros

Clear pricing information available on their website. Multiple packages are available to fit a variety of needs. Limitless number of Mastercards that you can have with them. International transactions for free. Cheque cashing available. Offers direct debit, employee payroll and bill pay. Quotes and invoices can be created through their interface. Account management online or through their mobile app. Generally positive reviews online about service and customer assistance. API available to for customised integration on other platforms.

The Cons

Some negative online reviews state that funds are sometimes withheld.

61

N26

Founded in 2013, N26 is a fully licensed mobile bank providing services to over 26 countries. They state that they rank among the top ten most valuable FinTech companies worldwide.

The Pros

Clear pricing information available on their website. Account management available through their online platform and mobile app. You can create subcategories for money management through their app interface. Real-time updates for your account through push notifications. Free worldwide ATM withdrawals. Cash-back on purchases for accounts specifically set up for freelancers and self-employed people. Travel insurance and mobile theft coverage are also available.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual.

62

Paysera

Founded in 2012, Paysera is a licensed electronic money institution through the Bank of Lithuania. Their goal is to provide simple and accessible electronic money solutions with no boundaries.

The Pros

A comprehensive breakdown of their prices is available on their website. Free account setup. Account management through their online portal and mobile app. A contactless Visa debit card is available. Instant transfers through SEPA Instant. They offer global transfers and currency exchange. Easy integration of payment templates from other banks. They have generally positive reviews online.

The Cons

There are some restrictions as to the specific countries where payments and transfers can occur, though the information for this is clearly laid out on their website.

63

ePayments

Established in 2011, ePayments offers solutions for business and personal accounts, including payments for freelancers, affiliate programs, and social networks for business and personal accounts. They provide a prepaid Mastercard in addition to their e-wallet for ease of use in stores.

The Pros

Free Mastercard with account setup. The Mastercard works at ATMs to withdraw money in any currency, though there is a fee. Ability to open a European IBAN account online. Intuitive dashboard for account management available on Apple and Android devices. Quick and easy setup.

The Cons

Some negative reviews online refer to issues with technical aspects and customer service.

64

Holvi

Holvi was founded in 2011 and provides business solutions for freelancers and entrepreneurs.

The Pros

Clear pricing information available on their website. Multiple packages to fit the needs of small businesses and solo entrepreneurs. Online or mobile app account management. Create and send invoices. Easy method for uploading receipts, categorising transactions and adding VAT. A free business Mastercard is included. SEPA transfers or SumUp available. Online store set up options with their software.

The Cons

Not a good option for larger businesses with more complex needs. Some reviews mention that the mobile app on iOS can be buggy.

65

Holvi

Founded in 2011 and based in Finland, Holvi provides business solutions for freelancers and entrepreneurs.

The Pros

Clear pricing available on their website with multiple packages for the different needs of small businesses and solo entrepreneurs. Manage your account online or through their mobile app. Ability to create and send invoices. Simple process to upload receipts, categorise transactions and add VAT. Accounts come with a free business Mastercard. SEPA transfers or SumUp available. Software available to help you easily set up your online store.

The Cons

Not the best option for larger businesses. Online reviews are mostly positive, but some refer to bugs with the app on iOS.

66

Anytime

Headquartered in France, Anytime launched in 2014 aimed at younger people. By the end of 2015, it grew to include competitive business options with an emphasis on client feedback.

The Pros

Clear pricing information and multiple packages to fit a variety of needs. No limits on the number of Mastercards that you can have with them. Free international transactions. Offers cheque cashing. Direct debit, employee payroll and bill pay available. Quotes and invoice editing. Manage your account online or through their mobile app. Generally positive reviews online about service and customer assistance. API available to integrate into other platforms.

The Cons

Some reviews state that customer service is available only in French and that funds are sometimes withheld.

67

ImaginBank

ImaginBank launched as Spain’s first mobile-only bank targeted at millennials and is in association with CaixaBank.

The Pros

No monthly maintenance fees. Free Visa debit card. Works with Apple Pay. Account management with their app. Free money withdrawals from CaixaBank ATMs.

The Cons

Pricing information isn’t available on their website. You need to go to a CaixaBank ATM to select your PIN for the debit card. No online account management options. May not be the best option for businesses.

68

Monese

Born from the desire to provide an inclusive banking experience, Monese launched in 2015 as the first 100% mobile current account in the UK.

The Pros

Pricing information is available on their website. You can easily manage your account with their mobile app. Provides a free Mastercard with contactless pay. Works with Apple Pay and there is no limit on contactless pay when you use your smartphone. Accessible in 10 languages. Several cash deposits locations. International transfers at a competitive fee.

The Cons

Requires photo and image of photo ID for identification verification, but this is typical. Apple Pay features currently only available in France and the UK.

69

Revolut

Launched in July 2015, Revolut states that they service over 7 million customers worldwide with over 350 million transactions.

The Pros

Clearing pricing information available on their website. Ability to manage your account online and with their mobile app. Built-in budgeting that can be categorised. They can round up monetary amounts on purchases to deposit into a savings account for you. Real-time notifications. Interbank exchange rate for over 150 currencies. Up to €300 per month on ATM withdrawals without a fee. Can set up recurring payments.

The Cons

Flat mark-up on exchanges on weekends and for certain currencies. 2% fee on ATM withdrawals above €300 per month.

70

Mistertango

Mistertango is a licensed electronic money institute based out of Lithuania and supervised by Central Bank.

The Pros

Clear pricing information available on their website. No monthly fees. Free MasterCard for shopping online or in stores. ATM withdrawals are free under €200 per month. Offers SEPA & SWIFT money transfers. Ability to create limitless virtual IBANs for each customer or payment. Access your account online or through their mobile app. Supports Bitcoin with the potential for supporting more cryptocurrencies in the future.

The Cons

There are some negative reviews online about account freezes, but a rep from the company has reached out to each of those reviewers to try to help them.

71

N26

N26 was founded in 2013 and is a fully licensed mobile bank headquartered in Berlin, providing services to over 26 countries. They boast that they rank among the top ten most valuable FinTech companies worldwide.

The Pros

Clear pricing information available on their website. Account management available through their online platform and mobile app. Their app allows you to create subcategories for money management. Push notifications give you real-time updates on your account. Free worldwide ATM withdrawals. Accounts specifically for freelancers and self-employed people give cash-back on purchases. Travel insurance and mobile theft coverage are also available.

The Cons

You have to upload a picture of your face and a photo ID for identification verification, which isn’t unusual.

72

LeoPay

LeuPay rebranded to LeoPay in 2018. They offer services in over 40 countries, including Europe, North America, South America, and Africa.

The Pros

Free IBAN accounts in over 10 currencies. Offers both online and mobile app dashboard for convenient account management. Free peer-to-peer transfers and instant notifications about account activity. Direct debit options for 50p per transaction. The first two physical Visa cards are free with no issuing or monthly fees. No charges for international payments and ATM withdrawals are available worldwide. Contactless payment is supported.

The Cons

They require a five-minute video call with a representative for ID verification. Negative reviews online that refer to funds being withheld, as well as accounts being closed down.

73

Paysera

Paysera has been offering online money solutions since 2012 and their money institution license was issued by the Bank of Lithuania. They state that their vision is a world where electronic payments have no boundaries, are simple, fast and accessible to anyone and anywhere.

The Pros

Free account that can be managed online and through their mobile app. A contactless Visa debit card is available. A comprehensive breakdown of prices is available on their website. Instant transfers through SEPA Instant. Global transfers and currency exchange. Can import payment templates from other banks. They have generally positive reviews online.

The Cons

There are some restrictions to specific countries where payments and transfers can occur, but those are clearly laid out with reasoning on their website.

74

Deutsche Handelsbank

Deutsche Handelsbank switched from online banking to electronic banking in November 2019 after the second EU Payment Directive was implemented.

The Pros

They have their own bank license. They also offer high risk solutions to businesses. They provide a deposit guarantee of up to €100,000. They also offer loan services for businesses.

The Cons

Lack of information on their website, including prices and detailed information about services. They do not seem to have a mobile app available at this time.

75

High Risk Solutions

Founded in 1995 and headquartered in Plantation, Florida, High Risk Solutions specialises in providing payment solutions for a wide range of high risk merchants, including fantasy sports merchants.

The Pros

They have an extensive network of partners to prescribe the best payment solution to benefit the merchant’s business.

Other benefits include: reliable on-time payouts, processing in 150 currencies, gateways are secure/ PCI compliant, and real-time technical support.

The Cons

The company only offers a contact form in which they say they will get back in touch within 24 hours. A lot can happen during this time frame in a business and therefore, this is not a helpful option. It also provides an email address. When they will respond to that is anyone’s guess.

76

Web Merchant

Founded in 1997 and headquartered in Kingston upon Hull, UK, Web Merchant is platinum accredited partners with major UK, European, and Worldwide banks.

The Pros

Some of their benefits include powerful risk management tools, full reporting interface, adapted payment solutions. Dedicated support for gaming operators, sophisticated anti-fraud systems, multiple payment methods, PCI DSS specialism, transaction optimisation, 24/7 support, comprehensive anti-fraud solutions, multiple acquirers in one solution, payment solutions adapted to your needs.

The Cons

Web Merchant partners with a vast number of acquirers and banks and therefore makes it virtually impossible to know what offerings, fees, and services from the start. It is critical to know this information and not get hit with unexpected fees, courtesy of the acquiring bank.

77

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

78

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for fantasy sports merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

79

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to fantasy sports merchants around the world.

The Pros

Some features offered on fantasy sports merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

80

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Massage and sauna boutique merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

81

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for fantasy sports businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

82

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including fantasy sports merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalized consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

83

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

84

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for massage and sauna boutique merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

85

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialize in high risk merchant accounts for massage and sauna boutique merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

86

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

87

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

88

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including massage and sauna boutique businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

89

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to massage and sauna boutiques merchants around the world.

The Pros

Some features offered on massage and sauna boutique merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

90

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Massage and sauna boutique merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

91

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for both massage and sauna boutique businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

92

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including massage and sauna boutique merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalized consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

93

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online cigarette merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

94

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for cigarette merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

95

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

96

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

97

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including cigarette businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

98

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to cigarette merchants around the world.

The Pros

Some features offered on cigarette merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

99

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Tobacco merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

100

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including cigarette merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

101

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for cigarette businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

102

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for tobacco merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

103

Allied Payments

With offices in North Palm Beach, Florida, Allied Payments specialises in providing high risk processing services for online tobacco merchants.

The Pros

One of their features, an e-Check solution, has the following benefits: low costs, account stability (transaction disputes are 2-3%), increased protection from chargebacks, a fraud protection system which is linked to their fraud scrubbing platform, check conversion processing solutions, check verification, check guarantee, and check drafting.

In addition, there are no volume limits.

Both the approval and setup fall within the same timeframe of 1-3 days. Deposits will be received within 48 hours.

They offer integration with payment gateways such as: WooCommerce, Shopify, BigCommerce, Ecwid, Limelight, Magento, Opencart, and Prestashop.

The Cons

This company only offers communication by phone, mail and contact form. Would be best to have a live chat feature that merchants can utilize for pressing matters and urgent questions.

104

Durango Merchant Services

Founded in 2004 and located in Durango, Colorado, Durango Merchant Services works with many gateway processors and suppliers with sponsor banking relationships that offer credit processing solutions for both the US-based and internationally based companies.

The Pros

Features in the contract include: variable contract lengths (month-to-month), free application processing, direct financing with regular deposits (daily or weekly, depending on whether onshore vs offshore), recurring billing, competitive rates, acceptance of multiple currencies and deposits, compatibility with major gateways and shopping carts, integration assistance with more than 100 shopping carts, chargeback prevention tools and advice, eCheck processing, gateway includes fraud detection and prevention tools.

The Cons

The only complaints received about this company were about Durango’s inability to get approval for a high risk merchant account and about a partnering bank withholding a merchant’s funds.

105

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, has a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

106

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including tobacco businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

107

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for tobacco businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

108

iPay Total

Founded in 2018 and headquartered in London, iPay Total is a payment processor that offers end-to-end high risk merchant solutions to tobacco merchants around the world.

The Pros

Some features offered on tobacco merchant accounts include: multi-bank processing (including offshore), secure payment gateway, chargeback alerts, chargeback disputes, ACH/Check 21 processing, repeat/recurring billing, fraud prevention and protection, and competitive processing rates (below 6%), as well as 24/7 support online or by phone.

The Cons

High risk merchant account contract terms are not disclosed to the public. iPay Total also claims to charge a set up fee of up to £4,500, an incredibly exorbitant and prohibitive amount, especially for small businesses starting out.

109

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Tobacco merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.

110

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including tobacco merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

111

GSPay (Global & Secure Pay)

Headquartered in Gainsborough, North Lincolnshire in England, GSPay has specialized in the high-risk industry for six years.

The Pros

Advantages for high risk offshore merchant account clients include complete application programming interface, approval available in less than a week, easy setup, no initial deposits, no monthly fees, no application fees, no volume restrictions, multiple currencies support, transaction fraud scrubbing, and payouts are weekly.

The Cons

At this time, GSPay does not offer check processing solutions. This could be a problem as alternative payment solutions are always key to draw more customers. Also, they only take US dollars and Euros. This greatly limits the client base and inhibits expansion.

112

Payline

Headquartered in Chicago, Illinois, and founded in 2009, Payline offers its merchants the following benefits: access to a virtual terminal, no cancellation or termination fees, next day deposit of funds, direct integration with Quickbooks, and a chargeback prevention platform.

The application process is quick and painless in which their high risk experts work to create a customised solution.

They also offer a dedicated support team to navigate the different options available to high risk merchants.

The Pros

Their virtual terminal alone, as a vast array of features, including: invoicing, a hosted payment page, billing plans and scheduled payments, shopping cart integrations, ACH payments, Mobile App, securely stored customer data, in-depth reporting, emailed receipts, void and refund capabilities, free PCI compliance, and unlimited users.

The Cons

The few complaints filed against the company include withheld funds, product malfunctions, and slow customer service.

113

Host Merchant Services

Based in Newark, Delaware and founded in 2008, Host Merchant Services provides customizable payment processing solutions for high risk merchants, including nutraceutical businesses.

The Pros

Their features include a guaranteed lowest rate, free mobile options, affordable point of sale, free equipment for qualified accounts, transparent statements, online marketing tools, multiple payment gateways (Transaction Express and Authorize.NET), virtual terminals, online shopping carts, PCI compliance, merchant cash advances, EMV credit card machines (including traditional, mobile/wireless, and PIN Debit PIN Pads), point of sales systems, gift and loyalty programs, cash discount programs, small and large ticket processing, and data breach protection.

The Cons

Only a handful of complaints have been reported and were related to merchants being denied an account or malfunctioning hardware. The others were about a misrepresentation of rates and an unexpected equipment lease. It is imperative that merchants read the fine print thoroughly to avoid these unnecessary charges.

114

eMerchantBroker

Based in Los Angeles, California, eMerchantBroker offers high risk processing solutions. They offer unique payment solutions for nutraceutical businesses.

The Pros

EMB offers custom-made paid solutions, excellent customer service, approval rates between 24 and 48 hours, chargeback management tools, PCI-compliant payment gateways, as well as fraud filters.

The Cons

Very little information about the standard contract. This could only mean that the contract terms vary widely from merchant to merchant. There are early termination fees that are up to $295 for 1 year contracts and up to $595 for 3 year contracts.

115

Radiant Pay

London-based Radiant Pay is an agency offering payment solutions to merchants across all “legal” industries, including nutraceutical merchants. It is a leading payment solution provider in the UK, European, and Asian countries.

The Pros

Some of the advantages offered include quick approvals, partnership with banks around the world, round the clock support, affordable pricing plans, quick payouts, minimal transaction charges, no deductions from revenues, uncapped transaction volumes, multi-currency processing, low taxes, risk management solutions, and personalised consultations.

The Cons

Some complaints about the company have to do with sales agents imposing highly undesirable contract terms. It is best to read the fine print thoroughly before signing anything with this company.

116

Total Processing

Founded in 2015 and headquartered in Manchester, UK, Total Processing offers customised payment solutions for businesses. They specialise in high risk merchant accounts for nutraceutical merchants.

The Pros

Their expertise lies in the following: high availability account servicing, high availability and redundancy, scalability and change speed reactivity, independent from an acquiring bank, dedicated expert support, robust and simple integrations, cost effective solutions, PCI level 1 compliant, and business critical cash flow delivery timescales.

Additional benefits for their merchants include: a secure payment gateway, hotlists, flexible card verification, security tools, enhanced reporting functions, fixed bonds, rolling reserves, deferred payments, online risk analysis, and recurring payments. Accepting all traditional and alternative payments, including ApplePay ( a total of 198 payment methods).

They also provide great customer service and chargeback prevention.

The Cons

Although there is a phone number, search bar and chat feature for questions, the live chat feature is only available during office hours, which doesn’t help if there are emergencies after office hours. Having 24/7 support is key to putting out any potential fires.

117

Instabill

Located in Portsmouth, New Hampshire, Instabill was founded in 2001 by CEO Jason Field to help high risk merchants secure credit card payment solutions.

The Pros

Nutraceutical merchant benefits include the following: easy person to person transfers, no debit/credit card or PIN use, a convenient storage solution on your PC or smartphone, traceable transactions to deter fraud.

The Cons

Due to Instabill’s focus on high risk accounts, it may feature tiered pricing, early termination fees, and PCI Compliance fees. Most complaints against Instabill are about the company’s fraud prevention policies. Merchants report cancellation of their merchant accounts or withholding funds.